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NV55
SERVICEGUIDE
®
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Revision History Please refer to the table below for the updates made on the NV55 service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw Copyright © 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and
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Contents Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 29 BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 38 Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Running the Flash utility: . . . . . . .
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www.gateway.com Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Testing the keyboard or auxiliary input device . . . . . . . . . . . . 117 Testing the me
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Contents iv
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CHAPTER 1 System specifications • Preface • Features • System block diagram • Hardware specifications and configurations • Notebook product tour 1
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CHAPTER 1: System specifications Preface Conventions The following conventions are used in this manual: Warning Indicates a potential for personal injury. Caution Indicates a potential loss of data or damage to equipment. Important Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. General information Before using this information and the product it supports, read the following general information. This service
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www.gateway.com Features Platform • Processor • Intel Core i3 Processors: 330M (2.13 GHz), M620 (2.5 GHz), 350M (2.26 GHz) • Intel Core i5 Processors: 430M (2.26 GHz), 520M (2.4 GHz), 540M (2.53 GHz) • Intel Core i7 Processors: 620M (2.66 GHz) • Core logic: Mobile Intel HM55 Express Chipset • Wireless: Intel WiFi Link 5300/5100, Atheros b/g/n System memory • DDR3 SO-DIMM • Data rate supported: 800/1066/1333 MT/s • Maximum memory: 4 GB (using two SO-DIMM modules) Display and graphics • 15.6" W
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CHAPTER 1: System specifications Input devices • 99-, 100-, or 103-key keyboard, 2.5 mm (minimum) key travel ® • Twelve function keys, four cursor keys, two Windows keys • Touchpad pointing device • Capacitive touch keys Audio • Two built-in stereo speakers • Built-in microphone on webcam • Realtek ALC272 codec • Supports Dolby Advanced Audio technology • MS-Sound compatible Communication • Integrated webcam ® • WLAN: Intel WiFi Link 5300/5100 a/b/g/n, Atheros b/g/n ® • WPAN: Bluetooth 2.0+EDR (
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www.gateway.com Physical specifications • Dimensions: 372 × 259 × 26 / 37 mm (14.65 × 10.2 × 1.02 / 1.46 in) • Weight: 3.1 kg (6.83 lb) Environmental specifications • Temperature • Operating: 32 °F to 90 °F (0 °C to 35 °C) • Non-operating: -4 °F to 140 °F (-20 °C to 60 °C) • Humidity (non-condensing) • Operating: 10% to 90% • Non-operating: 5% to 95% 5
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CHAPTER 1: System specifications System block diagram 6
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www.gateway.com Hardware specifications and configurations CPU Item Specification n CPU type Intel Core i3 Processors: 330M (2.13 GHz), M620 (2.5 GHz), 350M (2.26 GHz) n Intel Core i5 Processors: 430M (2.26 GHz), 520M (2.4 GHz), 540M (2.53 GHz) n Intel Core i7 Processors: 620M (2.66 GHz) Core logic Mobile Intel HM55 Express Chipset Socket type LGA 1156 (Socket H) Controllers Item Controller Core logic Mobile Intel HM55 Express Chipset n VGA Discrete model: ATI Madison Pro / Park XT with DDR3-80
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CHAPTER 1: System specifications Item Specification n Supported protocols ACPI 1.0b/2.0/3.0 compliance n PCI 2.2 n System/HDD password n Security Control n INT 13H Extenstions n PnP BIOS 1.0a SMBIOS 2.4 n BIOS Boot Specification n Simple Boot Flag 1.0 n Boot block n PCI Bus Power Management Interface Specification n USB Specification 1.1/2.0 n IEEE 1394 1.0 n USB/1394 CD-ROM Boot Up support n PC Card Standard 1995 (PCMCIA 3.0 Compliant Device) n IrDA 1.0 n Intel AC97 CNR Specification n WfM 2.0
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www.gateway.com Hard Disk Drive Item Models Seagate Seagate Seagate Seagate WD ST9160314AS ST9250315AS ST9320325AS ST9500325AS WD6400BEVT-22A Toshiba Toshiba Toshiba Toshiba 0RT0 MK1655GSX MK2555GSX MK3263GSX MK5055GSX HGST HGST HGST HGST HTS545016B9A HTS545025B9A HTS545032B9A HTS545050B9A 300 300 300 300 WD WD WD WD WD1600BEVT- WD2500BEVT-22Z WD3200BEVT-22Z WD5000BEVT-22Z 22ZCTO CT0 CT0 AT0 Capacity (MB) 160000 250000 320000 500000 640000 Bytes per sector 512 512 512 512 Data heads 3/4 4 4 4
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CHAPTER 1: System specifications Item Specification Applicable disc CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text format DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Au
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www.gateway.com Item Specification Response tme (msec) 8 Nominal input voltage VDD +3.3V Viewing angle (degree) Horizontal: Right/Left 45/45 Vertical: Upper/Lower 15/35 Temperature range(° C) Operating 0 to +50 Storage (shipping) -40 to +60 Keyboard Item Specification Keyboard controller Winbond WPC773 Total number of keypads 99/100/103-key Windows logo key Yes Internal & external Plug USB keyboard to the USB port directly keyboard work simultaneously Pointing device Item Specification n Type S
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CHAPTER 1: System specifications Audio Item Specification Audio codec Realtek ALC272 Audio onboard or optional Built-in Mono or stereo Stereo Resolution 24-bit DAC and ADC Compatibility HD Audio Sampling rate 192 kHz maximum sample rate Internal microphone With webcam Internal speaker/quantity 2 speakers Wired LAN Item Specification LAN chipset Broadcom BCM57780 Supports LAN protocol 10/100/1000 Mbps LAN connector type RJ45 LAN connector location Left side n Features Integrated 10/10/1000 BASE-T
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www.gateway.com Wireless LAN Item Specification n Chipset Intel WiFi Link 5100 n Intel WiFi Link 5300 n Atheros AR5B91/HB93 b/g/n n Atheros XB63 b/g n WNC WiMAX Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N n Protocol IEEE 802.11a n IEEE 802.11b n IEEE 802.11g n IEEE 802.11 Draft-N n IEEE 802.16e Interface PCI bus (mini PCI socket for wireless module) USB Item Specification Chipset Mobile Intel HM55 Express Chipset USB compliancy level 2.0 OHCI USB 1.1 and USB 2.0 host controller Number
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CHAPTER 1: System specifications Camera Item Specification Model Chicony 0.3M DV Calla / Camellia Interface USB 2.0 Resolution 0.3 M pixels (640x480) Signal to noise ratio 42 dB Sensor CMOS 1/4 Power 5 V Built-in microphone Yes LED No Fans CPU temperature (° C) Fan speed (rpm) Acoustic level (dBA) 45-50 0-3000 29 55-66 0-3300 33 68-74 3300-3800 38 78-83 3800-4100 40 86-91 4100-4800 40 Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W sh
