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HP EliteBook 8760w Mobile Workstation
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The o
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Top ....................................................................................................................................................... 7 TouchPad .
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Equipment guidelines ....................................................................... 42 Component replacement procedures ................................................................................................. 43 Service tag ......................................................................................................................... 43 Computer feet .................................................................................................................... 44
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Security lock .................................................................................................................... 110 5 Computer Setup .......................................................................................................................................... 112 Windows Vista and Windows 7 ........................................................................................................ 112 Starting Computer Setup ...........................................
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9 Recycling ..................................................................................................................................................... 137 Battery .............................................................................................................................................. 137 Display .............................................................................................................................................. 137 Index .................
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1 Product description Category Description Product Name HP EliteBook 8740w Mobile Workstation Processors 2nd Generation Intel® Core™ i7 processors, (support Intel Turbo Boost Technology): ● i7-2620M, 2.7 GHz (turbo up to 3.4 GHz) dual-core processor, 4 MB L3 cache, 4 threads, 35W ● i7-2630QM 2.0 GHz (turbo up to 2.9 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W ● i7-2720QM, 2.2 GHz (turbo up to 3.3 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W ● i7-2820QM, 2.3 GHz (turbo up t
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Category Description Supports the following configurations: ● 2048 MB total system memory (2048 × 1) ● 4096 MB total system memory (4096 × 1) ● 4096 MB total system memory (2048 × 2) ● 8192 MB total system memory (8192 × 1) ● 8192 MB total system memory (4096 × 2) ● 8192 MB total system memory (2048 × 4); only available on computer models equipped with a quad-core processor ● 16384 MB total system memory (8192 x 2) ● 16384 MB total system memory (4096 x 4); only available on computer models equ
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Category Description Supports “no modem” option Modem cable not included Ethernet Intel® 82579LM Gigabit Network Connection S3/S4/S5 wake on LAN NIC power-down technology Ethernet cable not included Wireless Integrated wireless local area network (WLAN) options by way of the following wireless modules: ● Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module ● Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module ● Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter Three WLAN antenn
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Category Description Ports ● 1394a (1) ● Multi-pin AC port ● Audio in (mono microphone) ● Microphone input (stereo) ● Audio-out (stereo headphone) ● Display port (1.1a for NVIDIA, 1.2 for AMD) ● Docking connector ● eSATA/USB 2.0 combo ● RJ-11 (modem) ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 (2) ● USB 2.0 (2) 1 port with USB charging support ● VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug with auto-detect) ● Launch buttons (QuickWeb
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Category Description Support for the following batteries: ● 8-cell, 2.8 Ah (83 WHr) Li-ion battery ● 8-cell, 2.8 Ah (75 WHr) Li-ion battery (available with 3 year warranty only) ● Supports 9-cell (73 WHr) polymer, HP ST09 Extended Life Battery (does not support HP Fast Charge) ● Supports 9-cell 3.0 Ah (100 WHr) cylindrical battery, HP BB09 Ultra-Capacity Extended Life Battery (does not support HP Fast Charge) HP Fast Charge Technology Security Integrated fingerprint reader Integrated Smart Car
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Category Description Web-only support: ● Windows Vista Business 64 (select models only) ● Windows Vista Business 32 (select models only) ● Windows Vista Enterprise 64 (select models only) ● Windows Vista Enterprise 32 (select models only) ● Windows XP Professional 64 (select models only) ● Windows XP Professional 32 (select models only) ● Windows 7 Ultimate 64 (select models only) ● Windows 7 Ultimate 32 (select models only) ● Windows 7 Enterprise 64 (select models only) ● Windows 7 Enterprise
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2 External component identification Top TouchPad Component Description (1) Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse. (2) Center pointing stick button Can be used with the pointing stick and functions like the center button on an external mouse. (3) Pointing stick Moves the pointer and selects or activates items on the screen. (4) Right pointing stick button Can be used with the pointing stick and functions like the rig
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Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num lock light On: Num lock is on. (5) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devi
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Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown pro
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Component Description (5) QuickWeb button ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any ac
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Keys Component Description (1) esc key Displays system information when pressed in coMBination with the fn key. (2) Function keys Execute frequently used system functions when pressed in coMBination with the fn key. (3) fn key Executes frequently used system functions when pressed in coMBination with a function key or the esc key. (4) Windows logo key Displays the Windows Start menu. (5) Windows applications key Displays a shortcut menu for items beneath the pointer. (6) Integrated numeric keypa
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Front Component Description (1) Media Card reader Supports the following digital card formats: ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) Card ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+) (2) Display release latch Opens the computer. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (4) Power light ● On: The comput
