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                        ®
ELECTRIC FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
MODELS VE32L, VE32LB, VE32LH, VE32LBH,
VE36L, VE36LB, VE36LH AND VE36LBH
PLEASE READ THIS MANUAL BEFORE INSTALLING 
AND USING APPLIANCE.
 WARNING: If the information in this manual is not fol-
lowed exactly, an electrical shock or fire may result caus-
ing property damage, personal injury or loss of life.
FOR YOUR SAFETY
— Do not store or use gasoline or other flammable va-
pors and liquids in the vicinity of this or any other 
appli
                    
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                        TABLE OF CONTENTS Safety Information ............................................... 2 Maintenance ...................................................... 15 Product Specification ........................................... 3 Technical Service............................................... 22 Installation ........................................................... 3 Replacement Parts ............................................ 22 Features and Operation....................................... 7 Ac
                    
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                        PRODUCT SPECIFICATION 1 VE32 = 22 /4" 1 4 VE36 = 24 / "     ELECTRICAL SPECIFICATIONS Voltage:  120 VAC, 60 Hz 1 4 VE32 = 16 / " TOP Total Amps: 12.5 Amps 5 5 VE32 = 15 /8" VE36 = 17 /8" Total Watts: 1500 Watts VE36 = 17" Heater Rating: 1100 Watts 7 8 1 / " Max. Bulb Rating: 100 Watts 5/8" Use only on 15 amp circuit 3 8 VE32 = 36 / " VE36 = 43" 3 8 1 VE32 = 29 / " 2 VE32 = 8" VE32 = 6 / " 1 1 VE36 = 35" 4 VE36 = 5 /4" VE36 = 5 / " VE32 = 7" VE36 = 8" 5 VE32 = 34 /8" LEFT SIDE RIGHT SIDE 1 4 VE36
                    
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                        IMPORTANT: To install perimeter trim kit, you  INSTALLATION must install shoulder screws before installing  Continued fireplace into cabinet mantel. See instructions  INSTALLATION CLEARANCES included with trim kit. When installing a man- Minimum clearances to combustible construc- tel accessory, you must follow all clearance  instructions (see Installation Clearances,  tion are: column 1). • Top, Back and Sides of Recessed  1. Assemble cabinet mantel accessory and   Cabinet . . . . . . . . . . .
                    
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                        IMPORTANT: If installing a perimeter trim kit,  INSTALLATION you must install shoulder screws before insert- Continued ing fireplace into opening. See instructions  5. Snap assembled trim kit onto shoulder  included with trim kit. If installing a mantel,  screws around face to lock fireplace into  you must follow clearance instructions (see  mantel facing. Installation Clearances, page 4). 6. Attach mantel to base according to mantle  A hearth extension is suggested for a more  instructions. ple
                    
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                        9. Pull end of 3 wire Romex supply line  INSTALLATION through universal strain relief bushing in  Continued remaining cover. ELECTRICAL INSTALLATION 10. Strip back outer Romex to about 4” and  connect black, white and green wires ac-  WARNING: Any electrical re- cordingly using approved connectors.  wiring of this appliance must be  11. Tuck tailing wires into junction box and  done by a qualified electrician. replace cover using 2 remaining screws. 12. Tighten down strain adjustment on uni- Thi
                    
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                        INSTALLATION FEATURES AND  Continued OPERATION This electronic fireplace series features a  random flame effect, and a realistic log bed  with glistening embers that can be adjusted  for flame speed and light intensity. VE36/32LH  models have a circulating heater, rated at  Motor Mount 1100 Watts. Models VE36/32LB and VE36/ 32LBH include a hand detailed, textured,  red-brick lining. Foam Access controls by pulling two handle tabs  Shipping  of upper louver until panel releases from  Brace magnet
                    
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                        FEATURES AND OPERATION Continued ON/OFF  Flame Speed Heater Switch Switch MAIN HEATER POWER HI- OFF LOW HI- OFF LOW FLAME SPEED FLAME BRIGHTNESS Flame Brightness Figure 14 - Control Panel ACCESSORy Spring Clip INSTALLATION Depress Spring  Clip to Release  OPTIONAL GLASS DOORS Pivot Pin Models VE36L and VE32L will accept bifold  glass doors that are fully operable or a fixed  Fold Bifold Door  panel door that limits access to fireplace, (see  After Releasing  Accessories, page 23). Spring Clip to
                    
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                        OPTIONAL BRICk LINERS ACCESSORy  Installing or Removing Brick Liner Kits INSTALLATION Brick liner kits are available for Models  Continued VE36/32(L)(H) (see Accessories, page 23).  Removing Bifold Glass Doors These brick panels may be installed anytime  Bifold doors may be removed for replacing  after fireplace installation is complete. or cleaning. Follow these steps to install left and right  1. Partially open each door and press up on  brick panels: upper spring clip with a screw driver unti
                    
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                        Refractory  ACCESSORy  Refractory Retainer Bracket INSTALLATION Bracket Continued 5. Insert brick panel, beveled edge first,  through firebox opening. Tilt and angle top  edge into brick retainer until beveled edge  contacts imager and panel is flat against  firebox (see Figure 20). 6. Align hearth pan bracket over holes near  lower edge of brick panel and secure with  2 pan screws provided. 7. Replace refractory bracket using 2 screws  removed in step 4, page 9. 8. Repeat steps 5 through 7 for 
                    
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                        14. Connect black heater wire to terminal  ACCESSORy  marked 'N-1' on heater power switch (see  INSTALLATION Figure 26, page 12). Note: On alternate  Continued style heaters white and black wires are  connected common to terminal 'N-1' (see  7. Remove blower/heater assembly with 4  Figure 27, page 12). screws from packaging. Blower is pre- wired for convenience. Heater/ 8. Align blower assembly over hole pattern on Blower  Assembly blower mount and attach with 4 pan head  screws provided (see Fi
                    
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                        GRN Terminal Block ACCESSORy  Heater/ White INSTALLATION Blower (A-B) Continued 15. Connect red heater wire to terminal  marked 'L-4' on heater power switch (see  Figure 26 or 27. Rocker 16. Connect one end of black jumper lead,  Switch provided in kit, to power connection  Red (L-4) Black (N-1) marked 'D' on terminal block and other  Figure 26 - Connecting Heater Wires end to switch terminal marked 'L-5' (see  Figure 26). Terminal Block Heater/ 17. Replace 2 hex screws on rear flanges of  White
                    
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                        TROUBLESHOOTINg Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel  is turned ON. The three most common causes of a malfunctioning electric fireplace are: 1. Tripped circuit breaker or blown fuse. 2. Loose or burned out light bulb. 3. Obstructed or clogged fan blower. OBSERvED PROBLEM POSSIBLE CAUSE REMEDY No operation or indicator light 1. No power to fireplace 1. Check circuit breaker or fuse at power/heater switch 2. Defective switch lamp 2. Replace def
                    
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                        WIRINg DIA gRAM MOTOR CUTOUT HEATER ASSEMBLY - ELECTRICAL DIAGRAM CIRCUIT WHT SPLICE CONNECTION  WHT MALE CONNECTION FEMALE CONNECTION RED CAUTION: DISCONNECT FIREPLACE FROM THE ELECTRICAL SUPPLY BLK    BEFORE REMOVING THIS COVER HEATER CAUTION: USE SUPPLY WIRES SUITABLE FOR 105°C OR EQUIVALENT  COIL RED BLK CONTROL PANEL - ELECTRICAL DIAGRAM HEATER BLK 4   LN   1 4   LN   1 MAIN POWER POWER 5   L 5   L SUPPLY WHT - ALTERNATE CONNECTION WHT BLACK BLK HARNESS     4" BLK HARNESS    4" BLK HARNESS 
                    
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                        5. Return power to circuit and turn main power  MAINTENANCE switch and lamp power on to check opera- tion of bulbs before replacing log set.  WARNING: Disconnect  6. If all bulbs are working properly, replace  power before attempting any  the log bed over the center opening in  maintenance or cleaning to re- between rear screen and front grate. duce the risk of fire, electrical  shock or personal injury.  CAUTION: Make sure power  is turned off at supply prior to  disassembling this unit.  WARNI
                    
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                        9. Angle control panel out through opening  MAINTENANCE (see Figure 32). Continued 10. Follow these instructions in reverse order  5. Rotate control door up into control com- to reassemble control panel assembly. partment and slide on end into side of  Note: Be certain that all wires, harnesses and  compartment. bushings are returned to their normal position  6. Tilt out one end first then pull remaining  and free of damage before reconnecting sup- door assembly through opening. ply power to the
                    
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                        7. Remove 4 Phillips screws on base cover  MAINTENANCE and lift cover off cabinet base. See Figure  Continued 36, page 18. ACCESSING IMAGING UNIT Note: Only VE32 series models have Face  The imaging unit can be accessed from inside  Extensions that require removal to access  fireplace for servicing as follows: Imaging Unit. Model VE36 series has inner  Face Panels that also require removal to ac- 1. Remove glass doors (if equipped). See  Optional Glass Doors, on page 8. cess Imaging Unit. 2. Rem
                    
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                        5. Lift entire fan assembly off of mounts and  MAINTENANCE tilt out of unit. Continued 6. Remove screws with washers and hex  nuts from fan housing. 7. Mount new fan to blower mount in reverse  order. 8. Slide blower assembly with spacers over  mounting lugs and replace washer and  Base  nut at each lug. Do not over tighten. Cover 9. Attach blade connectors to posts on  motor mount. Note: Wire connectors for  fan motor are non-polarized and may be  connected to either  terminal for proper  opera
                    
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                        MAINTENANCE Continued Note: Flame pennant should not be twisted or tangled and should hang slightly loose to allow  free movement. If cord is too short or pennant is torn you must obtain a replacement flame  assembly (see Replacement Parts, on page 22). 4. After connecting and adjusting flame cords, soak each knot with a drop of white wood  glue or clear nail polish to prevent unraveling. Flame Cord Hook Flame  Pennant Flame  Spacer Figure 38 - Locating Flame Pennants 115121-01B www.desatech.com
                    
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                        Note: There should be no exposed bare  MAINTENANCE wire at any connection. Wiring should be  Continued secured with wire ties, as short as possible,  REPLACING LAMP FIxTURES and kept away from fan blades. If additional  Lamp  fixtures may be replaced as follows: parts are required, see Replacement Parts,  on page 22. 1. Turn off all power to fireplace at circuit  7. Replace each light bulb with proper color,  breaker or fuse. (see Replacing Light Bulbs, page 14). 2. Locate any of 3 defective lam