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PARTS AND SERVICE MANUAL 
FOR 
MERCO HOLDING CABINET 
 
MODEL 86002 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Merco Savory, Inc. 
1111 North Hadley Road 
Fort Wayne, Indiana 46804 
United States of America 
 
Phone: (260) 459-8200 
U.S. Facsimile: (888) 790-8193 
Int’l Facsimile: (260) 436-0735 
 
Service Hotline: (800) 678-9511 
 
 
www.mercosavory.com 
MHCservmanual  REV: B                                                                                                         
                    
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                          SPECIFICATIONS                                TOP VIEW                              FRONT VIEW  SIDE VIEW          Net Wt.  Model # Voltage Amps Watts Hz. Plug  lbs./kg  86002 120 10.4 1250 60 30/14 6’ Nema 5-15P        2 Holding Cabinet – Service Manual                                                                                                                                                                                                                                                    
                    
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                          MHC-22-GEN CONTROL PANEL   MODEL 86002                           Bin Button #1 Bin Button #2     Up Arrow Button Program Button    Down Arrow Button      Time Button  Temperature Button     Bin Button #3 Bin Button #4  Holding Cabinet – Service Manual  3                                                                                                                                                                                                                                                    
                    
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                          WIRING DIAGRAM                                                                  4 Holding Cabinet – Service Manual                                                                                                                                                                                                                                                                                                                                                                                                
                    
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                          SEQUENCE OF OPERATION         Power Supply Electrical power is supplied to the unit by a 3 conductor service for single  phase.  120VAC  Black conductor is hot.  White conductor is neutral.  Green and yellow conductor is ground.  Power is permanently supplied to the main power switch.       Heating Circuit Closing the main power switch supplies voltage to the power board and user  interface.  Temperature is set through the user interface which then intermittently  supplies 120VAC to the heater
                    
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                          TROUBLESHOOTING GUIDE    SYMPTOM POSSIBLE CAUSE EVALUATION  Holding Cabinet will Incoming Power Supply Verify power cord is secured firmly in receptacle.   not heat Measure the incoming voltage. Check circuit  breakers.  Reset if required.  Call power company  if needed.   Power Switch Check continuity between switch terminals.   Replace switch as needed.      Unit doesn’t reach Thermocouple Check for continuity in circuit.  desired temperature   Heat Element Compare cavity temperature with di
                    
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                          TROUBLESHOOTING GUIDE (CONT’D)        Display reads  Make sure wires are connected properly  unusual characters (grounded).  If wires are grounded properly, new control board     is needed.      On/Off switch doesn’t Power Switch Check wiring to switch.  light (but unit works  properly)      HEAT SHELF – REPLACEMENT     1.  Disconnect power.  2.  Take out screws holding “L Brackets” in cavity.  3.  Disconnect thermocouple and all power connections to board.  Mark all wires for reassembly.  4. 
                    
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                          PARTS BREAKDOWN      LABEL PART NUMBER PART DESCRIPTION      A 340040 Back Panel Assembly  B 340041 Side Panel  C 340042 Power Board Assembly  D 340043 Controller, User Interface  E 340038 Switch, Rocker, Lighted  F 10000949 Overlay, Control Panel  G 340045 Bracket, Heater Side  H 340046 Tray Seal  I 340011 Leg  J 340015 Tray, Plastic  K 340025 Tray Cover, Front Retention Rod, Assembly  L 10000968 Side Insulation  M 340048 Top / Bottom Insulation  N 10000966 Heater Insulation  O 10000946-02 Lo
                    
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                          GENERAL VIEW        Holding Cabinet – Service Manual  9                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                           DIAGNOSTIC MODE    ► Press and hold down the “Temperature” button until you hear a short, double-beep sound.   In this mode all displays indicate temperatures for either the upper or lower heaters for  each bin.  Pressing the “Up” and “Down” arrow buttons will select the upper and lower  heaters respectively.      In this mode, pressing the “Time” button will also display the PWM output power duty  cycle.  This is shown as a percent for the corresponding heater.    The thermocouple calibratio
                    
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                          ► THERMOCOUPLE FAULT DETECTION (CONT”D)    If a fault is detected in any bin, the display for that bin will show “ErNN” where “NN” is a  numeric error code.  This two digit error code uses the first digit for the upper heater zone.   If a short is detected, the digit will be a “1”, if an open is detected a “2” will be displayed.  If  the heater zone is operating properly, a “0” will be displayed.           ErNN          UPPER HEATER ZONE  LOWER HEATER ZONE       Some Examples:    Er01 Indicate
                    
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                                                                            Merco Savory, LLC  1111 North Hadley Road  Fort Wayne, Indiana  46804  United States of America    Telephone: (260) 459-8200  U.S. Facsimile: (888) 790-8193  Int’l Facsimile: (260) 436-0735    Service Hotline: (800) 678-9511    www.mercosavory.com                                              12 Holding Cabinet – Service Manual