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Mitel 5000 Communications Platform (CP)
MITEL 5340e IP PHONE QUICK REFERENCE GUIDE
This guide provides information for frequently used features. For more information about these and other features, refer to the
user guide. For voice mail information, refer to the voice mail user guide for your system.
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No. Name Description
Handset The handset is hearing aid compatible (HAC). If you are using a headset or if you are in
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Handsfree Mode, you do not need to use the handset.
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QUICK REFERENCE GUIDE Mitel 5340e Quick Reference Guide (Mitel 5000 Communications Platform) Feature Buttons Feature Code Feature buttons provide quick access to commonly used ACD Agent – Log In/Out 328 features. See the following table for descriptions. Automatic IC Call Access – On/Off 361 Automatic Trunk Call Access – On/Off 360 Button Action Background Music – On/Off 313 (Up) Provides volume control. Call Forward – All Calls 355 (Down) Scrolls through feature options. Call Logging 333
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Mitel 5340e Quick Reference Guide (Mitel 5000 Communications Platform) Answering Calls Placing Ad Hoc Conference Calls Lift the handset, or press (Speaker) to answer a 1. While on the first call, press the Conf button to place call while using a headset or to answer a call in the call on hold. CALL NEXT PARTY TO CNF Handsfree Mode. appears. 2. Place a call to the next conference party. For external Placing Emergency Calls calls, press the Outgoing button or enter the Outgoing Call access
