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                        FCC Compliance This equipment had been tested and found to comply with the limits for a Class A digital  device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable  protection against interference when the equipment is operated in a commercial en- vironment. This equipment generates,uses,and can radiate radio frequency energy, and if  not installed and used in accordance with the users manuals,may cause harmful interference  to radio communications. Operation o
                    
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                        Contents Chapter 1 Overview Using This Guide ....................................................................... 1-2 Welcome to the DA950  Printer ................................................. 1-2 System Requirements ............................................................... 1-3 Getting Help  .............................................................................. 1-4 Ordering Supplies  ..................................................................... 1-4 The World Wide We
                    
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                        Contents 3.  Set the Feed Angle .........................................................3-5 4.  Set the Feed Ramp Length .............................................3-5 5.  Position the Side Guides .................................................3-6 6.  Load Material ..................................................................3-7 7.  Adjust the Media Thickness Knob ...................................3-8 8.  Output Stacker ................................................................3
                    
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                        Contents Preventive Maintenance ............................................................ 5-7 Cleaning the Sensor .................................................................. 5-8 Cleaning the Exit Idler and Entry Rollers ................................... 5-9 Cleaning the Wipers .................................................................. 5-10 Cleaning the Transport Belts and Floor Assembly ..................... 5-10 Chapter 6 Troubleshooting Your Printer Problems and Solutions .
                    
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                        Contents Using the Setup Menu ............................................................... A-16 1. Stop On Feed Err (Error) ................................................A-18 2. Feeder Signal ..................................................................A-18 3. Lines Per Address ...........................................................A-19 4. Line Termination ..............................................................A-19 5. Hex Dump Mode ...........................................
                    
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                        1 Chapter Overview This chapter explains what's in  this guide, and tells you how to  order supplies and where to get  more information about using your  DA950. In this chapter: Welcome to the DA950 Printer ......1-2 Using This Guide ...........................1-2 System Requirements ...................1-3 Getting Help ..................................1-4 Ordering Supplies ..........................1-4 Important Safety Notes ..................1-5 Printer Parts and Locations ...........1-7 Feede
                    
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                        Overview The Pitney Bowes DA950 ink jet printer is used to print  Welcome to  addresses, graphics and other information, on a wide  the DA950   range of material of various sizes, construction and  Printer composition. With the DA950 you can define the font,  placement, print quality and barcode characteristics for  your addresses. This Operator Guide shows you how to: • Set up the DA950 printer • Connect it to your computer • Define your envelope layout • Print a test mail piece • Send a mail j
                    
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                        Overview Chapter 6, Troubleshooting Contains a list of possible prob lems and their so lu tions. Appendix A—Using the Control Panel Menus Explains the Main Menu, Setup Menu and Service Menu  options available on the DA950 control panel. Appendix B—Specifications Provides hardware and material specifications. Your printer  will run at its best when your material conforms to our  specifications. Appendix C—Glossary Explains the meanings of common terms used with ad- dress printing equipment.  Syst
                    
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                        Overview  The World Wide  Web  Getting  Help  If you need technical support for your printer, please con- tact the Pitney Bowes Customer Care Center at: www.pb.com\support You'll find the latest support information about our products  as well as answers to frequently asked technical questions  (FAQs). You'll also be able to e-mail questions of your own.     Phone Support If you need technical support for your printer, please  contact the Pitney Bowes Customer Care Center at:  1.800.522.0020 Befo
                    
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                        Overview In some countries the DA950 is supplied with a molded   Important  mains lead and plug. In other countries, or if the supplied   Safety Notes lead is not used, the following information applies: • Please read all the instructions furnished with your  printer before you attempt to operate it. Save these  instructions for future use. • Always use the power cord suppled with the machine  and plug it into a properly grounded outlet that's located  near the machine and is easily accessible. 
                    
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                        Overview • Keep fingers, loose clothing, jewelery and long hair  Important  away from the moving parts. Safety Notes  • Avoid touching moving parts or materials while the  (continued) printer is in use. Before clearing a jam, be sure the  printer comes to a complete stop. • When removing jammed material, avoid using too much  force to protect yourself against injury and damage to  the printer. • Use the printer only for its intended purpose.  • For best performance, use only Pitney Bowes approve
                    
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                        Overview Before operating the printer, first become familiar with the   Printer Parts  components shown in this section. Many of these compo- and Locations nents are mentioned throughout the manual from setup to  main te nance.  Top Cover Control Panel Transport  Height  Belts Adjustment  Knob Entry Roller Assembly Print Head Holder  Assembly (Bank A) Print Head Holder  Assembly (Bank B) Exit Idler  Roller  Assembly 1-7 S SV61183 Book.indb   1-7 V61183 Book.indb   1-7 6 6/9/2004   9:16:35 AM /9/
                    
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                        Overview Printer Parts  and Locations  Teleco Parallel Port (continued) Connector Universal Serial  Bus Port Power Switch 1-8 S SV61183 Book.indb   1-8 V61183 Book.indb   1-8 6 6/9/2004   9:16:36 AM /9/2004   9:16:36 AM                                                                                                                                                                                                                                                                                         
                    
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                        Overview Feeder Parts  Outer Fence Outer Belt Inner Belt  Extension Fence Fence and Locations Feed Rollers Media  Support  Wedge Inner Fence  Extension Feed Ramp  Assembly Feeder Floor  Assembly Feed Ramp  Extension Feeder Locking  Knob Inner and Outer  Belt Fences Media Support  Wedge Feed Ramp  Extension Feeder  Locking  Knob Wire Form  Adjustment Feed Ramp  Slide Adjustment Bracket 1-9 SV61183 Book.indb   1-9 SV61183 Book.indb   1-9 6 6/9/2004   9:16:36 AM /9/2004   9:16:36 AM                
                    
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                        Overview Feeder Parts  Media  and Locations Support  Wedge (continued) Inner and  Outer Belt  Fences Feeder  Locking  Knob Feeder  Information  Cable  Assembly 1-10 S SV61183 Book.indb   1-10 V61183 Book.indb   1-10 6 6/9/2004   9:16:37 AM /9/2004   9:16:37 AM                                                                                                                                                                                                                                                
                    
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                        2 Chapter Setting Up  Your  DA950 Printer This chapter explains how to  unpack, assemble and connect  your new printer.  In this chapter: Choosing a Location ......................2-2 Assembling the Printer ..................2-3 1. Install the Feeder .....................2-4 2. Install the Gas Shock ...............2-5 3. Install the Side Guides .............2-6 4. Install the Feed Ramp .............2-6 5. Connecting the Parallel  Cable or USB Cable ................2-8 6.  Connect the Power Cord 
                    
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                        Setup The following environmental considerations must be kept  Choosing a  in mind when selecting a location for the Address Printer.   Location Doing otherwise may affect the operation and performance  of the Address Printer. 1.  Place the printer close enough to the computer for the  parallel or USB cable to reach.   NOTE: A/B parallel switches are not recommended for  operation with this printer. 2.  Place the printer on a flat, stable surface. 3.  Use a grounded, dedicated outlet for the pri
                    
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                        Setup • Remove the printer and feeder from the boxes they   Assembling  were shipped in.  the  Printer • Be sure to remove any accessories from the boxes.  NOTE: Ensure that all packing materials (styrofoam,  tape, etc.) have been removed from the exterior and  interior of the printer and feeder. Once you've placed the printer and feeder in a suitable  location, assemble the printer and feeder components in  the following order: NOTE: Do not plug the printer into the power source until  you've c
                    
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                        Setup 1. Install the Feeder Assembling  A. Prop the printer cover  the Printer  open.  (continued) B. Plug the feeder  information cable into  the receptacle on the  printer.   C. Lift the feeder and slide the tangs into the slots on  printer. Push the feeder down until it locks into place. Slots to  attach feeder 2-4 S SV61183 Book.indb   2-4 V61183 Book.indb   2-4 6 6/9/2004   9:16:39 AM /9/2004   9:16:39 AM