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                        Owner’s Operation and Installation Manual for the 
 
EX08C  (RHFE-202FTA) 
EX11C  (RHFE-265FTA) 
®
Energysaver  
Gas Direct Vent Wall Furnace 
Table of Contents ........................... 2 
Consumer Safety Information ........ 3 
Specifications ................................. 4 
Operating Instructions .................... 6 
Installation Instructions ................ 15 
Adjust Gas Pressure Settings ...... 27 
Consumer Support ....................... 42 
French Version ......................
                    
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                        This appliance may be installed in an aftermarket, permanently located, manufactured home    (USA only) or mobile home, where not prohibited by local codes.  This appliance is only for use with the type of gas indicated on the rating plate.  This appliance  is not convertible for use with other gases, unless a certified kit is used.  Table of Contents  Consumer Safety Information Installation Instructions  Safety Definitions ............................................... 3 General Instructions 
                    
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                        Consumer Safety Information      Safety Definitions                       This is the safety alert symbol.  This symbol alerts you to potential hazards that can kill or hurt you and  others.  Indicates an imminently hazardous situation which, if not avoided, will result in death or       DANGER  serious injury.  Indicates a potentially hazardous situation which, if not avoided, could result in death or       WARNING  serious injury.  Indicates a potentially hazardous situation which, if not avoi
                    
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                          Safety Features                       • Overheat:  The appliance will automatically shut • Power Surge Fuse:  A glass fuse on the PC board  down when the appliance exceeds a predetermined protects against overcurrent.  If the fuse blows then  temperature. all indicator lamps will be off.  • Flame Failure:  The appliance will automatically • Spark Detector:  The appliance automatically shuts  shut down if the burner flame is extinguished. down if there is an abnormal spark at ignition.  • Power
                    
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                          Appliance Specifications                      EX08C EX11C    Natural Gas Propane Gas Natural Gas Propane Gas  Minimum supply gas 4.5 in  8.0 in  3.5 in  8.0 in   pressure (114 mm) W.C. (203 mm) W.C. (89 mm) W.C. (203 mm) W.C.  Maximum supply gas 10.5 in  13.0 in  10.5 in  13.0 in   pressure (267 mm) W.C. (330 mm) W.C. (267 mm) W.C. (330 mm) W.C.  BTU/hour input Low 3000 - High 8000 Low 5500 -  Low 5700 -   High 11000 High 11000  BTU/hour output Low 2400 - High 6400 Low 4400 -  Low 4560 -   Hig
                    
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                        Operating Instructions      Getting to Know your New Heating Appliance           CONTROL PANEL  WARM AIR OUTLET  HUMIDIFIER  RATING PLATE      REMOVE BOTTOM  MODEL NUMBER,  COVER AND PULL OUT  SERIAL NUMBER,   TO REFILL  GAS TYPE, ETC.    ENGLISH IS ON THE  RIGHT; FRENCH IS  BOTTOM COVER  ON THE LEFT    HOLD BOTH SIDES  AND PULL TOWARD  YOU  AIR FILTER  VENT TERMINAL  GAS CONNECTION      COMBUSTION/AIR  1/2” MALE NPT  EXHAUST  EXHAUST PIPE  POWER CORD    PLUG 120V AC, 60 Hz  COMBUSTION AIR  INTA
                    
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                            Control Panel Control Panel                                          Sensible Temperature Control  The sensible temperature control feature allows comfortable heating effect and to reach the  comfortable heating which matches the conditions in temperature setting quickly.  the room.  Occasionally, the room temperature may briefly exceed  Based on the information collected by the room the temperature setting due to the layout of the room or  temperature thermistor when the heating starts, the
                    
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                          Setting the Clock                     1. Press the “Set Times” button.  2. The light next to “Clock” should be lit.  Press the up and down  arrows to set the time.  Holding down either of the arrow keys will  change the time more quickly.  3. Press the “Set Times” button until none of the time options are lit  up.    Operating the Heater Manually               1. Turn the heater on by pressing the “ON/OFF” button.  2. Press the up or down arrows to set the temperature.  The left side  of the d
                    
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                        Preset Temperature   Override Function                      This function is used only when the heater is in Timer  operation.  It allows you to “override” the reset timer setting until  the beginning of the next Timer period.  For example, if the heater is ON, pressing the  “Override” button will turn the heater OFF until the next  period.  If the heater is OFF, pressing the “Override”  button will turn the heater ON, and allow you to select  a temperature setting, until the next period.  The  
                    
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                          Set back                        This function allows a minimum room temperature to be pre-set,  between 38ºF and 78ºF (in 2ºF increments).  This temperature  should be set below the room temperature setting.  The default  setting is 60ºF.  Once the Set back function is selected the appliance  will start heating whenever the room temperature falls below the  selected temperature, regardless of timer or manual settings.  Follow these steps to set and operate the Set back feature:  1. Make sure t
                    
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                            Care and Maintenance                   Maintenance Filters  All maintenance and service are to be performed by a Dirty filters reduce the air flow  qualified service technician, preferably one who has and the appliance’s ability to  attended Rinnai service training classes on the Direct produce heat.  The filters should  Vent products. be cleaned frequently during the  heating season.    The appliance should be inspected annually by a  qualified service technician.  More frequent cleaning If
                    
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                          Before Making a Service Call                   Before making a service call please check the following:  At Ignition: Heater does not operate. Is the heater plugged in? Have the fuses or breaker blown at the fuse box / breaker panel? Is there a power failure? Is the air filter blocked? Is anything blocking the outlet for the hot air? Is the flue blocked? Warm air does not flow when the burner The fan is started automatically after a short delay. lights. This is to allow the heat exchanger to w
                    
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                          Fault Codes                        If there is a malfunction the appliance may shut down You may be able to clear the fault code by turning the  as a safety precaution and display a fault code to heater off and then on again.  If the fault code remains  assist in diagnosing the problem.  The fault code will or returns on the next operation, contact Rinnai or  flash in the display on the control panel.  When your nearest service agent and arrange for a service  making a service call, this code 
                    
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                          Troubleshooting                       Problem Remedy Cause Not Plugged In Plug In Push On/Off button to attempt Power Failure restart after power is restored. (Initial Installation) Purge air Air In Gas Pipe (Installer) Gas Filter Blocked Service Call Miss Ignition Service Call Flue terminal obstructed Clear obstruction Flue manifold not connected Service Call Louver obstructed Clear obstruction Air filter blocked Clean filter Gas Escape Service Call Child Lock Set Cancel Child Lock Gas turned
                    
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                        Installation Instructions      General Instructions                    • This appliance discharges a large volume of warm       WARNING  air next to the floor.  Any particles in the air such as    Do not use substitute materials. cigarette smoke could cause discoloration in carpet.   The warm air flow could discolor nylon carpets  Use only parts certified with the appliance.  containing dyes or vinyl surfaces.  To prevent  discoloration of the floor covering a mat may be  • A qualified service t
                    
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                          Gas Connection                      • The gas supply line shall be gas tight, sized and so • Check the gas supply pressure immediately  installed as to provide a supply of a gas sufficient to upstream at a location provided by the gas  meet the maximum demand of the heater without company.  Supplied gas pressure must be within the  loss of pressure. limits shown in the Specifications section.    • A shut off valve and appliance connector valve • Refer to an approved pipe sizing chart if in dou
                    
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                          Drilling Flue Hole                      Ensure that there are no gas or water lines, or  Flue Hole electrical circuits in the wall location where the flue hole  is to be drilled.  Drill the flue hole using a 3 1/8 inch (80  mm) drill.  The center of the hole must be located  exactly at the specified point.    See diagram.  For weatherboard walls, drill through the  center of the weatherboard from the outside first and  then through the plasterboard.  A template is provided.  For installation w
                    
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                          Flue Terminal Clearances                    18 Rinnai Corporation EX08C, EX11C Manual   TERMINATION Clearance in Ref. A also applies to anticipated snow line     INSIDE CORNER DETAIL SNOW G H A I M B FIXED D K B CLOSED OPERABLE E B C J FIXED B B CLOSED A X AIR SUPPLY INLET  OPERABLE L  V VENT TERMINAL    F AREA WHERE  TERMINAL IS NOT  B PERMITTTED                                                                                                                                                     
                    
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                          Flue Terminal Clearances                    Ref Description Canadian Installations US Installations  Clearance above grade, veranda,  A porch, deck, or balcony.  (Take into 12 inches (30 cm) 12 inches (30 cm)  account the anticipated snow line)  6 inches (15 cm) for 6 inches (15 cm) for  appliances < 10,000 BTUh;  appliances < 10,000 BTUh;   12 inches (30 cm) for 9 inches (23 cm) for  Clearance to window or door that may  B appliances > 10,000 BTUh appliances > 10,000 BTUh  be opened  and < 10
                    
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                          Installation Parts                      Flue Manifold 1 Sl pare rubber sea 1 (‘A’ Flue units only) “A” Vent Kit, FOT-151 “A” Vent Kit, FOT-151  (For weatherboard installations)   1 Pipe Stopper A Ring 1 Back Spacer 1 Set Manual Valve 1 Set Plastic tie 3 for air inlet Clamp * Owner’s Manual 1 2 Screw Screw 3 4 (M4) (M4) For Flue Manifold For Back Spacer Set Screw Wood Screw 5 4 (M4) (M4.8× 32) Wall Bracket Screws For Air Intake Clip / Spacer Bracket Wall Bracket Spacer Bracket 1 1 * These clamp