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TEXAS MEMORY SYSTEMS, INC. 
RamSan-
300/320/325 
User’s Manual 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Version 2.1                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                                                                                            Any trademarks or registered trademarks used in this document belong to the companies that own  them.  Copyright © 2004, Texas Memory Systems, Inc.  All rights are reserved.  No part of this work may be  reproduced or used in any form or by any means - graphic, electronic, or mechanical, including  photocopying, recording, taping, or information storage and retrieval systems - without permission of  the copyright owner. RamSan-3
                    
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                            Table of Contents    Preface ................................................................................................................1  Document Overview.................................................................................................1  Conventions............................................................................................................1  Safety Precautions ..............................................................................................
                    
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                            Chapter 8 – SNMP Configuration................................................................................ 93  8.1 Enabling SNMP settings ............................................................................... 93  Chapter 9 – System Maintenance............................................................................... 98  9.1 Updating System Firmware .......................................................................... 98  9.2 Hot Swapping Power Supplies.................
                    
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                            Preface    Document Overview  This document provides operating procedures for the RamSan- 300/320/325. It covers installation, management, and troubleshooting  issues.    Conventions  This document uses the following textual conventions:     Select Front panel button descriptions   Ethernet Setup Front panel text (menu items)   lunconfig Management port (serial/Telnet) commands and  text.    Safety Precautions  PLEASE OBSERVE ALL DUE SAFETY MEASURES WHEN WORKING  WITH SENSITIVE ELECTRICAL EQ
                    
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                            Revision History  The following table describes revisions to this document:  Version Comments Date Firmware  1.0 Initial release 08/15/2003   1.1 Added component photographs 09/11/2003   Added information about using the help function in  the text management interface.  Added Appendix A.  1.2 Updated power supply details. 10/02/2003   1.3 Added details for the RamSan-300 10/07/2003   1.4 Updated Figure 2-1: RamSan-320 Layout 11/21/2003   Added Appendix B: FCC Notice  Added Appendix C: Warran
                    
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                            Chapter 1 – Introduction    1.1  Overview  The RamSan-3xx series solid-state disk uses SDRAM (memory) as its  primary storage.  This technology enables practically instantaneous data  access, which results in dramatic application performance increases.    Texas Memory Systems (TMS) designed the RamSan to be highly available  and fault tolerant.  The system has higher availability than RAID or JBOD  systems because the primary storage media is SDRAM, which does not  require moving parts.  Add
                    
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                            1.2  System Components  The system components for the RamSan-300 include:    • Main system memory ranging from 16 to 64 Gigabytes (300/320)  • Main system memory ranging from 32 to 128 Gigabytes (325)  • One to four Fibre Channel controllers  • Dual, redundant hot-swappable power supplies  • Redundant fans  • Ethernet monitoring port  • Serial monitoring port  • Front panel display for monitoring and configuration  • SNMP based monitoring  • Java-based Web monitoring    The system components
                    
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                            failure occurs, the RamSan-320/325 contains redundant batteries. When  fully functional and fully charged, the batteries are able to provide at least  30 minutes of operation.    The system monitors the internal disks and batteries for a failure  condition.  In such an event, it notifies the operator of an error through  the front panel display and the management software.    1.5  Configurable Backup  The RamSan-320/325 allows the administrator to set backup modes for  each LUN individually 
                    
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                            1.6  Performance  The RamSan-3xx series solid state disk is the ultimate in performance  storage.  With up to eight Fibre Channel ports in a 3U package, the  RamSan-3xx series delivers unparalleled bandwidth and I/O.  The  RamSan-3xx series is capable of 250,000 IOPS (I/O operations per  second) and 1,500 MB/sec of read or write performance.  RamSan-300/320/325 User’s Manual  - 6 -                                                                                                                
                    
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                            Chapter 2 – Installation    2.1  Electro-Static Discharge Warning  Important:  Please take full E.S.D. precautions if it is necessary at any time to come  into contact with any circuit boards, components or connectors.   Electrostatic discharge can damage the components used in the RamSan  and its interfaces.    2.2  Battery Warning  The internal batteries in the RamSan-320/325 are charged with enough  voltage to power a fully loaded system for approximately 30 minutes.  However, the batteri
                    
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                              Figure 2-1: RamSan-320/325 Layout    RamSan-300/320/325 User’s Manual  - 8 -                                                                                                                                                                                                                                                                                                                                                                                                                                  
                    
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                            2.4  Rack Mounting  The RamSan-3xx series solid state disk is a 3U rack-mountable system.   TMS ships the system with the slides and equipment needed to install it  into a standard 19” rack.     2.5  Connecting the Fibre Channel Ports  After you have inspected the system and properly mounted it, connect the  Fibre Channel ports on the RamSan to either your server or to a Fibre  Channel switch.          FC 4  FC 3  FC 2  FC 1  Gbit Ethernet  Figure 2-2: RamSan Interface Plate  Your system inc
                    
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                            “Power”  AC Voltage    Figure 2-3 RamSan Power Supply    The power supply includes the following button and indicators:    “Power” switch  The large black button above the power supplies acts as an on/off switch  and will silence the warning buzzer.  • The button provides a means to activate the power supplies (turn  them on) after a system shutdown.  If the system shuts down for  any reason other than a power failure, press the “Power” switch to  turn the system back on.  If power is restor
                    
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                            AC Voltage indicator light  When the power supply is connected to AC power and is operating  properly, the indicator light attached to each power supply is green.  If the  green light is not on, either the power supply is disconnected from an AC  power source or the power supply has failed.  Check the power cable to  determine if power has been lost to the supply or whether the supply has  failed.  The front panel display, Text Management Interface, or Web  interface, may provide additional 
                    
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                            2. In a RamSan-320/325, the front  Restoring Data ...   73.8% panel displays “Restoring Data”           and cycles between a progress  bar and an estimated time until    completion. Administrators may  use this to determine how much  Restoring Data ...   73.8% time before the system is on-line.   Est. Time Left    04:03  This information is also available  through the Text Management    Interface.  This process will take  approximately 12 minutes for a  fully loaded system.     If all system
                    
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                            Chapter 3 – Management Tool  Overview    3.1  Front Panel Display  The Front Panel Display provides a quick and easy way view the RamSan’s  status.  It displays the current progress of disk synchronization and shows  system warnings and failures.      The RamSan’s front panel allows you to:  • Inspect the state of the system   • Change the method of IP address assignment   • Shutdown the system      Figure 3-1 displays the RamSan-320’s front panel:      Figure 3-1: RamSan-320 Front Panel    
                    
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                            ↓   The “ ↓” button scrolls down through the menu.  The “ ↓” button  is also used confirm certain commands, as indicated on the  display.  If the menu is not selected, this button is disabled.    3.1.1 Front Panel menu system layout  The following details the menu system of the front panel display:     Main Menu  System Information   Firmware Version   Memory Size   LUNs Configured   IP Address   # of Controllers   FC Firmware   System Uptime  Ethernet Setup  Show Current Config   Ethernet A
                    
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                            3.2  Text Management Interface  The RamSan’s management port allows you to manage, configure, and  monitor system behavior.      You may connect to the management port with either a DB-9 serial cable  or an RJ-45 Ethernet cable.    3.2.1 Connecting using a terminal program  To connect to the RamSan using a serial port connection, use a  dumb terminal or a terminal emulation program such as Windows™  HyperTerminal.  Set your baud rate to 9600 with 8 data bits, 1  stop bit, no parity, and no f
                    
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                              Figure 3-2: Text Management Interface    When the user selects some menu items, the program displays  sub-menus, as shown in Figure 3-3: Text Management Interface  Sub-Menu:      Figure 3-3: Text Management Interface Sub-Menu  When in a sub-menu, the user can select “C” to cancel or press the  “ESC” key to return to the menu.    Once satisfied with the changes made on a menu, the user must  select “S” to save all of the changes.  Pressing “ESC” or selecting  “Q” disregards any changes and