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                        Hardware Maintenance Manual
IBM
xSeries 330
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
                    
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                        Hardware Maintenance Manual IBM xSeries 330                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                    
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                          Note:  Before using this information and the product it supports, be sure to read the general information under  “Notices” on page 147. First Edition (September 2000) INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS"  WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT  LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  PURPOSE.  Some states do not allow disclaimer of express or implied warranties in certain tr
                    
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                        About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service  ® information, error codes, error messages, and configuration information for the IBM  xSeries 330. Important: This manual is intended for trained servicers who are familiar with IBM  PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any  of the instructions. Leia todas as instruções de cuidado e perigo antes de executar q
                    
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                          Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les  instructions. Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare  qualsiasi operazione.  Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo  cualquier operación. Online Support Use the World Wide Web (WWW) to download Diagnostic, BI
                    
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                        Contents About this manual . . . . . . . . . . . . . . . . . . . iii Chapter 5.Installing options . . . . . . . . . . . 39 Important safety information . . . . . . . . . . . . . . . . . . . . . . iii Major components of the xSeries 330 server . . . . . . . . .  39 Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40 IBM Online Addresses . . . . . . . . . . . . . . . . . . . . .
                    
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                          System shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96 Chapter 9.Related service information . 107 Voltage related system shutdown . . . . . . . . . . . . . . .  96 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107 Temperature related system shutdown . . . . . . . . . .  97 General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107 DASD checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
                    
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                        Chapter 1. General checkout The server diagnostic programs are stored in upgradable read-only memory (ROM)  on the system board.  These programs are the primary method of testing the major  components of the server:  the system board, Ethernet controller, video controller,  RAM, keyboard, mouse (pointing device), diskette drive, serial ports, and hard  drives.  You can also use them to test some external devices.  See “Diagnostic  programs and error messages” on page 15. Also, if you cannot dete
                    
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                           Power-on the computer.  If the computer hangs and no error is displayed,  go to “Undetermined  problems” on page 98.  Record any POST error messages displayed on the screen.  If an error is  displayed, look up the first error in the “POST error codes” on page 90.  Check the information LED panel System Error LED; if on, see “Information  panel system error LED” on page 85.  Check the System Error Log.  If an error was recorded by the system, see  “Chapter 7. Symptom-to-FRU index,” on pag
                    
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                        Chapter 2. General information ® 1 The IBM xSeries 330 server is a one U-high rack-model server for high- volume network transaction processing.  This high-performance, symmetric  multiprocessing (SMP) server is ideally suited for networking environments that  require superior microprocessor performance, efficient memory management,  flexibility, and reliable data storage. The xSeries 330 server comes with a three-year limited warranty and IBM Server Start  Up Support.  If you have access to the
                    
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                          Features and specifications The following table provides a summary of the features and specifications for the  xSeries 330 server.  Table 1. Features and Specifications.  Microprocessor: Size  Environment:  ® ®  Intel Pentium III  Height 43.69 mm (1.72")  Air temperature:  microprocessor with MMX™   Depth: 653.29 mm (25.72") — Server on: 10º to 35º C (50.0º to  technology and SIMD  95.0º F). Altitude: 0 to 914 m   Width: 439.93 mm (17.32") extensions (2998.7 ft.)   Weight:  approximately
                    
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                         Impressive performance using an innovative approach to SMP   The server supports up to two Pentium III microprocessors. The server comes  with one microprocessor installed; you can install an additional microprocessor to  enhance performance and provide SMP capability.  Large system memory   The memory bus in the server supports up to 4 gigabytes (GB) of system memory.   The memory controller provides error correcting code (ECC) support for up to  four industry standard PC133, 3.3 V, 168-pin,
                    
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                           Error codes and messages  System error logging  Upgradable BIOS, diagnostics, and Advanced System Management Processor  code  Automatic restart after a power failure  Parity checking on the PCI buses  CRC checking on the SCSI buses  Error checking and correcting (ECC) memory  Redundant Ethernet capabilities  Light Path Diagnostics™ on the system board  Vital Product Data (VPD) on system board, and SCSI backplane Server controls and indicators This section identifies the controls and
                    
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                        Hard disk drive activity light:  Each of the hot-swap drives has a Hard Disk Activity  light.  When this green LED is flashing, the controller is accessing the drive. CD eject button:   Push this button to release a CD from the drive. CD drive activity light:  When this light is on, it indicates that the CD-ROM drive is in  use. Rear view Ethernet 1 speed indicator (green) C2T IN port Ethernet 1 link Advanced systems indicator (green) management RS-485 Select light (green) USB 2 Serial port USB 
                    
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                          Power-on light:  This green LED lights and stays on when you turn on your server  and will blink when the server is in standby mode.  This light duplicates the power on  light on the front of the server. Ethernet 2 link indicator:  This green LED lights when there is an active link  connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2. Ethernet 2 speed indicator:  This green LED lights when the speed of the Ethernet  LAN connected to Ethernet port 2 is 100 Mbps. Turning on th
                    
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                        Complete the following steps to turn off the server: 1. Refer to your operating system documentation for the proper procedure to shut  down the operating system.  Note: Each operating system is different.  Some will allow an immediate shut- down, while others require and orderly shut-down procedure. 2. Press the power control button on the front of the server.  This will put the server  in the stand-by mode. 3. Disconnect the server from the power source.  Note: After turning off the server, wai
                    
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                           10 Hardware Maintenance Manual: xSeries 330                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                    
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                        Chapter 3. Diagnostics This section provides basic troubleshooting information to help you resolve some  common problems that might occur with the server. Diagnostic tools overview The following tools are available to help you identify and resolve hardware-related  problems:   POST beep codes, error messages, and error logs  The power-on self-test (POST) generates beep codes and messages to indicate  successful test completion or the detection of a problem. See “POST” on page 12  for more infor
                    
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                          POST When you turn on the server, it performs a series of tests to check the operation of  server components and some of the options installed in the server. This series of tests  is called the power-on self-test or POST. If POST finishes without detecting any problems, a single beep sounds and the first  screen of your operating system or application program appears. If POST detects a problem, more than one beep sounds and an error message appears  on your screen.  See “POST error messages” f