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                        DONOT
DISCARD
Installation
 Instructions
 
Models: Installation and service of this 
appliance should be performed by 
GO24SP-NG or LP, GO30SP-NG or LP          
qualified personnel. Hearth & Home 
GO24SP-REM-NG or LP, GO30SP-REM-NG or LP
Technologies suggests NFI certified 
GO35SP-REM-NG or LP,GO40SP-REM-ng or LP
or factory-trained professionals, 
GO24-IPI-NG or LP, GO30-IPI-NG or LP
o r t e c h n i c i a n s 
GO35-IPI-NG or LP, GO40-IPI-NG or LP
s u p e r v i s e d b y 
an NFI certified 
Grand
                    
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                        Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Hearth & Home Technologies The information contained in this owner’s manual, unless  gas log set—an elegant and clean alternative to burning noted otherwise, applies to all models and gas control  wood. The Hearth & Home Technologies gas log set you systems. have selected is designed to provide the utmost in safety,  Your new gas l
                    
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                        WARNING WARNING Improper installation, adjustment, alteration, service  HOT! DO NOT TOUCH.  or maintenance can cause injury or property damage.  SEVERE BURNS MAY RESULT. Refer to the owner’s information manual provided with  CLOTHING IGNITION MAY RESULT. this appliance. For assistance or additional information  Glass and other surfaces are hot during  consult a qualified installer, service agency or the gas  operation and cool down. supplier. • Keep children away.   CAUTION • CAREFULLY SUPERVISE
                    
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                        • This appliance must have a screen in place while the  appliance is in operation and, unless other provisions for  WARNING combustion air are provided, the screen shall have an  Fire Risk opening for introduction of combustion air. Explosion Risk • Solid fuels shall not be burned in a fireplace where a  Verify inlet pressures. decorative appliance is installed. • High pressure may cause overfire  • If glass doors are present, the glass doors must be fully  condition. opened while appliance is i
                    
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                        G. Negative Pressure WARNING Negative pressure results from the imbalance of air avail- able for the fireplace to operate properly. Causes for this  Asphyxiation Risk imbalance include: This appliance produces carbon monoxide  • Exhaust fans (kitchen, bath, etc.). (CO). • Range hoods. • The free opening areas (in square inches)  • Combustion air requirements for furnaces, water heaters  of the chimney damper as shown in the  and other combustion appliances. following tables must be met. • Clothe
                    
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                        • IPI models include a battery box which holds 2 “D” size  H. Inspect the Appliance and Components batterys.  The battery box should be placed in the right  • Remove the contents from the carton labeled “Burner”.  front corner of your fireplace and covered with the log  Attached to the burner are tags identifying the manufacturer  cover as shown in Figure . name, serial number, model number (including gas log  size), BTU ratings, gas type, etc. • An On/Off switch is provided as part of the asse
                    
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                        I. For Natural Gas Installation (for all units) • Pour sand into the burner pans to the point where the  burner pipe is covered. See Figure 5. Level the sand  from right to left to ensure an even flame pattern. At this  point the pan should be half full. Be sure not to cover pilot  assembly. Figure 7 Placing Rock Wool • Inspect the pilot burner to ensure it is clear of any  Figure 5 Sand rock wool. • Remove the Platinum Bright Embers™ from the package.  • Pour vermiculite over the sand in the pa
                    
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                        • Inspect the pilot burner to ensure it is clear of any  J. For Propane Gas Installation (for all units). rock wool. • Remove the Platinum Bright Embers™ from the package.  WARNING For optimum performance peel each piece apart in layers  Fire Risk and lightly place on top of the vermiculite and rock wool  where the flame is blue. This will achieve the desired  Explosion Risk realism. Personal Injury Risk • The gas burns at the point of the least resistance. In  An explosion could occur if a conn
                    
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                        L. Inspect the Venting System CAUTION The fireplace venting system is designed and constructed to  develop a positive flow adequate to remove flue gases to the  After burning, the logs become fragile. Take care in  outside atmosphere. See fireplace installation instructions. handling. A spillage test must be made before the installed  appliance is left with the consumer. CAUTION • Close all doors and windows in the home. Before cleaning the appliance, be sure it is turned  • Light the log set (s
                    
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                        O. Fequently Asked Questions Can I close the glass doors on my fireplace when using my gas logs? No. The gas log sets are designed for use in fireplaces with all fireplace doors fully opened. Operating your log set with the doors closed will  cause overheating, premature failure of valve systems, and will void the warranty of your log set. What sort of maintenance do gas logs require? Vented gas logs do not require regular maintenance. However, it is a good idea to have valves, pilots and gas co
                    
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                        F F O pilot - N O P. Lighting Instructions • Remote Ready Valve (REM) FOR YOUR SAFETY READ BEFORE LIGHTING FOR YOUR SAFETY READ BEFORE LIGHTING WARNING! IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT  CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly.  B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to
                    
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                        Q. Lighting Instructions • Safety Pilot Valve  (STANDING PILOT VALVE) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR  EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR  LOSS OF LIFE.          A.  This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these        instructions exactly.            B.  BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next  to the fl
                    
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                        R. Lighting Instructions • IPI Pilot Valve (IPI) Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08                                                                                                                                                                                                                                                                                                                                                                                     
                    
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                        S. GO24 Grand Oak Series Logs  • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling.   SRV738  SRV736 SRV738  SRV737  SRV722 SRV723   SRV724 SRV728   SRV729 SRV749   SRV727 SRV743 4 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08                                                                                                                                                      
                    
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                        T. GO24 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. WARNING  Fire Risk Explosion Risk Personal Injury Risk Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this  appliance may result in property damage or personal injury. Step 1   SRV737 SRV736 SRV738  Step 2   SRV722 SRV723 Step 3   SRV729 SRV728 SRV724 SRV742 SRV743 SRV727 not shown. See page 12, Step 3 for placement of l
                    
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                        U. GO30 Grand Oak Series Logs  Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling.   SRV720 SRV726   SRV721B SRV721A   SRV722 SRV723   SRV728 SRV724   SRV742 SRV740   SRV743 SRV727 6  Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08                                                                                                                                                    
                    
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                        V. GO30 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. Step 1   SRV721A SRV721B SRV726 SRV720 Step 2   SR SRV722 V722 SRV723 SRV724 Step 3   SRV740 SRV728 SRV743 SRV742 SRV727 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08 7                                                                                                                                                                                                   
                    
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                        W. GO35 Grand Oak Series Logs  • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV709 SRV708 SRV737 SRV728 SRV716 SRV816  SRV808 SRV724 SRV707 SRV706 SRV702 8 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08                                                                                                                                                                       
                    
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                        X. GO35 Grand Oak Series Log Placement Instructions • Place logs EXACTLY as the following photos depict. SRV737 SRV708 SRV709 SRV728 SRV716 SRV816 SRV724 SRV808 SRV707 SRV702 SRV706 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08 9                                                                                                                                                                                                                                               
                    
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                        Y. GO40 Grand Oak Series Logs • Open the log box and remove the paper packaging and logs. • Inspect each log for breakage that may have occurred during shipping and handling. SRV700 SRV701 SRV721A SRV721B SRV728 SRV703 SRV816  SRV808 SRV724 SRV707 SRV706 SRV702 20 Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08