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Seagate Business Storage 1-Bay,
2-Bay, and 4-Bay NAS User Guide
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Seagate Business Storage NAS User Guide © 2013 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to
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Contents 1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Supported Web Browsers . . . . . . . . . . . . . . . .
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Accessing the Wiki Server on the Seagate NAS . . . . . . . . . . . . . . . . . . . . . 20 5. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 I can’t connect to the Seagate NAS over the local network. . . . . . . . . . 21 I can’t connect to the Seaga
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Preface About This Guide 1. Preface • About This Guide • Computer Requirements • Finding More Information About This Guide This User Guide is for users only. Your administrator should have already set up your Seagate NAS, created a user account for you, and provided you with information to help you quickly get started using the Seagate NAS on your network to back up your computer files and access and share information. Computer Requirements Any computer that will access your Seagate NAS must
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Preface Finding More Information Finding More Information Contact your administrator to obtain more information about your Seagate NAS. Additionally, review these documents to help you back up your data and access your data remotely: • Seagate NAS Backup User Guide • Seagate Global Access User Guide For more information, please refer to the Seagate Web site at www.seagate.com/support. Seagate Business Storage NAS User Guide 6
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All About the Seagate Business Storage NAS Introduction 2. All About the Seagate Business Storage NAS • Introduction • About the Seagate Business Storage NAS • What You Can Do With the Seagate NAS • How to Get Started Introduction This chapter introduces your Seagate Business Storage NAS and describes what you might want to use your Seagate NAS for. About the Seagate Business Storage NAS The Seagate Business Storage NAS is a file server, a device that is used for storing and sharing all types
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All About the Seagate Business Storage NAS How to Get Started • Share your files—contracts, business presentations, progress reports, and so on—with other people on your local network or with business clients over the Internet. • Recover quickly from a computer disaster, such as the unintentional deletion of important files, the failure of a disk drive, the loss or theft of your computer. • Access your Seagate NAS over the Internet from anywhere in the world to download files that you need wh
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All About the Seagate Business Storage NAS How to Get Started 2. Install the Seagate NAS software (see page 11). Note: You don’t need to install the Seagate NAS Backup software if you are already using other software for regular file backups. 3. Connect to the server and the shared folders you have access to using Seagate NAS Discovery (see page 11). 4. Share your files by saving them to shared folders that can be accessed by other people on your local network or over the Web. 5. (Optional)
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All About the Seagate Business Storage NAS How to Get Started Seagate Business Storage NAS User Guide 10
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Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User 3. Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User Follow the steps in this section to get started with your Seagate NAS. 1. Ensure that you have received these items from the Seagate NAS administrator: • The Seagate NAS Discovery software • Your Seagate NAS log in name and password • The Seagate NAS Backup software (optional) • The names of the shared folder
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Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User Note: You can mount/map as many public and private shared folders as you need to. However, to mount/map more than one private share, each private share must have the same log on credentials. 6. Save your files to shared folders that can be accessed by other people on your local network or over the Web. Optional Steps • (Optional) Create a full backup of your important files, or set up recurring backup
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Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User • Password: Enter a password. This is the password you will use to access Seagate Global Access remotely. • Click Submit to create the account. To register an existing TappIn account with Seagate Global Access The following steps assume you have a TappIn account and want to use it to access information on your Seagate NAS. Log into the NAS Manager application with your username and password. Go to Shar
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Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User Seagate Business Storage NAS User Guide 14
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Using Your Seagate Business Storage NAS Introduction 4. Using Your Seagate Business Storage NAS • Introduction • Understanding Your Seagate NAS User Account • Accessing Shared Folders and Files on the Seagate NAS • Backing Up Your Files • Accessing Files on Your Seagate NAS Over the Web • Downloading Large Web Files to Your Seagate NAS • Retrieving Deleted Files from the Recycle Bin Introduction This chapter provides tips and information that will help Seagate Business Storage NAS users get th
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Using Your Seagate Business Storage NAS Understanding Your Seagate NAS User Account Private Shared Folders Private shared folders are password protected and restricted to use by individuals designated by your Seagate NAS administrator. Once the Seagate NAS administrator creates a user account, you can limit access to a private shared folder by: • Limiting access to this share to specified Seagate NAS users only. • Limiting some Seagate NAS users to read-only access. Read-only access means tha
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Using Your Seagate Business Storage NAS Accessing Shared Folders and Files on the Seagate NAS See your Seagate NAS administrator to find out if the shared folders that you can access have automatic download sorting enabled. Grace Time Limits for Quotas If there is a storage quota for your account, your Seagate NAS administrator can set a grace time limit, which allows a quota to exceed its storage limitations for a period of time. Once the grace date is reached, no additional files can be add
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Using Your Seagate Business Storage NAS Accessing Files on Your Seagate NAS Over the Web Backing Up Files with Seagate NAS Backup Seagate NAS Backup is a full backup software application with a wide range of features that let you customize a backup system to suit your needs. ® Note: Seagate Backup software supports personal computers running Windows operating systems only. You can use Seagate NAS Backup to start a backup whenever you want. You can also use Seagate NAS Backup to set up recurri
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Using Your Seagate Business Storage NAS Downloading Large Web Files to Your Seagate NAS • Upload important files from your laptop so that you know they’re safe while you continue to travel. • Grant other people access to files on your private share. To access your Seagate NAS over the Web: • Ensure that Global Access is enabled on the Seagate NAS. See your Seagate NAS administrator to find out more. • Create a Global Access account. Anyone who wants to access the Seagate NAS over the Web mus
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Using Your Seagate Business Storage NAS Accessing the Wiki Server on the Seagate NAS Accessing the Wiki Server on the Seagate NAS The Seagate NAS administrator may enable the Wiki server on the NAS. The Wiki server is a local web site on the Seagate NAS that can be used for information sharing and collaboration. When the Wiki server is enabled, all Seagate NAS users have access to this site. To access the Wiki server, open NAS Manager (see page 11), and go to Sharing >Wiki Server. Click the
