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                        Touchcomputer User Guide
17A2 17" LCD Multifunction Touchcomputer                                                                                                                                                                                                                                                                                                                                                                                                                                                   
                    
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                        Elo TouchSystems Touchcomputer  User Guide 17"  LCD Multifunction Touchcomputer ESY17A2 Revision D P/N E926979 Elo TouchSystems 1-800-557-1458 www.elotouch.com                                                                                                                                                                                                                                                                                                                                                     
                    
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                        Copyright  c  2008 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no re
                    
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                        Table of Contents Chapter 1 Using the I/O panel ..................................... 29 Setup  6 USB and Powered USB ........................ 29 Unpacking Your Touchcomputer .........................  6 Cash Drawer ......................................... 29 Product Overview ................................................  7 Ethernet ................................................ 29 Front View .....................................................  7 Serial ..................................
                    
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                        Fingerprint Reader................................... 51 Barcode Scanner ...................................... 52 Speaker Bar .............................................. 53 DVD Drive ................................................ 54 Wireless Card ........................................... 55 TV Tuner .................................................. 55 Environmental Specifications.......................... 56 Temperature Ranges ................................ 56 Humidity ...............
                    
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                        C  H  A  P  T  E  R 1 Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options. Unpacking Your Touchcomputer Check that the following items are present and in good condition: OR     Touchcomputer          Power cable US/Canadian European power cable      PS/2 Y-cable         DB9 adapter cable       CD and Quick Install Guide       Power Adapter Elo TouchSystems  17A2  User Guide     6                                                               
                    
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                        Product Overview Front View Rear View Note: Shown with optional peripherals Elo TouchSystems  17A2  User Guide     7                                                                                                                                                                                                                                                                                                                                                                                                
                    
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                        Side View Note: Shown with optional peripherals Base Bottom View Elo TouchSystems  17A2  User Guide     8                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                        Display Orientation Elo TouchSystems  17A2  User Guide     9                                                                                                                                                                                                                                                                                                                                                                                                                                                        
                    
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                        Display Orientation with Peripherals Elo TouchSystems  17A2  User Guide     10                                                                                                                                                                                                                                                                                                                                                                                                                                      
                    
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                        Initial Turn-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen. Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize. The Regional and Language window shown below w
                    
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                        Select the Language tab. The window shown below will appear. Select the desired language in the drop-down list labeled Language used in menus and dialogs. Elo TouchSystems  17A2  User Guide     12                                                                                                                                                                                                                                                                                                                
                    
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                        Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer. Elo TouchSystems  17A2  User Guide     13                                                                                                                                                                                                                         
                    
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                        Test Devices The touchcomputer can be pre-installed with several different hardware options. To test an optional device that is installed on the touchcomputer, follow the instructions below. NOTE: Testing icons are located on the desktop. Testing of a particular device can only be done after the device is properly installed. Testing the Touchscreen The touchscreen is pre-calibrated for accurate touch response. Calibration* If for any reason the touchscreen needs to be re-calibrated, double-click
                    
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                        Testing the Magnetic Stripe Reader (MSR) (optional) Testing in USB MSR Keyboard (KB) Emulation Mode 1. Double-click the KB MSR Test icon to open the Notepad application 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the HID MSR Test icon to start the test application. 2. Click the Read Cards button. 3. Slide the card through the MSR and verify that the data is displayed in the
                    
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                        Converting MSR from Keyboard Emulation to HID and vice versa 1. Double-click the MSR Change Mode icon to start the switch application. 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the window. Elo TouchSystems  17A2  User Guide     16                                                                                                                                              
                    
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                        Testing the Customer Display (optional) 1. Double-click the CustDisplay Test icon. 2. Verify that the device shows "EloTouch Systems Customer Display" on the display. Elo TouchSystems  17A2  User Guide     17                                                                                                                                                                                                                                                                                                    
                    
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                        Testing the Finger Print Reader (optional) 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. Elo TouchSystems  17A2  User Guide     18                                                                                                                                                                                                    
                    
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                        Testing the Barcode Scanner (optional) 1. Determine which port the barcode scanner is using: a. In  Windows Control Panel, start the Computer Management application b. In Computer Management, select Device Manager. In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port object. 2. Double-click on the Barcode Scanner Test icon to start the following application: Elo TouchSystems  17A2  User Guide     19                                                       
                    
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                        1. Change the port value to match the value you retrieved from the Device Manager. 2. Click Connect. You should see the text Connected in the Messages field. 3. In the box labeled Param Number, enter the value 238. 4. In the box labeled “New Value” enter the value 1. 5. Check the box labeled Permanent Param Change. 6. Scan a barcode. The result should look similar to the following image: Elo TouchSystems  17A2  User Guide     20