Cisco Systems OL-13127-01 user manual

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CHAPTER5
Monitoring Phone Activities
These topics describe how to monitor phone activities:
• How to Use the Phone Activities Display, page 5-1
� Starting the Phone Activities Display, page 5-1
� Getting Phone Alert Details, page 5-4
� Customizing the Phone Activities Display, page 5-5
How to Use the Phone Activities Display
The Phone Activities display provides real-time information about the operational status of your IP
phones. The displays are designed so that you can set them up and leav

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Chapter 5 Monitoring Phone Activities Starting the Phone Activities Display Figure 5-1 Phone Activities Display 1 View pane. See View Pane, 3 Tabular display pane. See Tabular page 5-2. Display Pane, page 5-3. 2 Launch information and view 4 Window tools area. See Window status bar area. See Launch Tools Area, page 5-3. Information and View Status Bar Area, page 5-3. Understanding the Layout of the Phone Activities Display These topics provide details about the information in the Phone

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Chapter 5 Monitoring Phone Activities Starting the Phone Activities Display Figure 5-2 Phone Activities Display—View Pane You can have up to 18 views in the view pane in a single Phone Activities display. Launch Information and View Status Bar Area The launch information area shows the time on the server when the Phone Activities display was started. The view status bar lists the selected view, which is shown in the tabular display pane. Tabular Display Pane The tabular display pane is t

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Chapter 5 Monitoring Phone Activities Getting Phone Alert Details Table 5-1 Phone Activities Display—Window Tools Buttons (continued) Icon Meaning Described in... Opens a printer-friendly version for printing. Printing Displays or Reports, page 1-19 Opens the Operations Manager online help. Using Help, page 1-16 Getting Phone Alert Details Use the tabular display in the Phone Activities display to obtain more information about the phone alerts that are occurring in your current view. W

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Chapter 5 Monitoring Phone Activities Customizing the Phone Activities Display Table 5-2 Phone Activities Display—Contents (continued) Heading Description Last Change Date and time the phone alert last occurred or was changed. Diamonds indicate alert activity, such as a new event, alert acknowledgement, new user annotation, and so forth; no diamonds indicates that the alert is stale. Alerts are grouped by severity, and within severities, alerts with the latest change are listed first.

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Chapter 5 Monitoring Phone Activities Customizing the Phone Activities Display Filtering Phone Activities Filters allow you to manipulate the Phone Activities display to show alerts based on their extension number, phone model, and activity type. Note Once you use an alert filter, the filter is applied to all of your views until you change the filter; other clients are not affected. When you close the Phone Activities display, your filters are lost. Filters do not affect severity icons