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IP8815 IP Phone 
User Guide 
 
 for Nortel Call Servers 
 
 
 
 
 
Please read this guide carefully before operating your set. 
Retain this guide for future reference. 
 
 
 LGN8815-0996SCUG-0.02  Jan. ‘09                                                                                                                                                                                                                                                                                           
                    
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                          IP8815 Nortel IP Phone    User Guide  Regulatory and Safety Notices  1. Radio Frequency Emissions:  FCC Compliance statement:  This device complies with Part 15 rules. Operation is subject to the following two conditions;   1. This device may not cause harmful interference, and   2. This device must accept any interference received, including interference that may cause undesired operation.  This Equipment has been tested and found to comply with the limits for a Class B digital device, pursua
                    
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                          IP8815 Nortel IP Phone    User Guide  Care & Precautions:  Before connecting or using your new phone, take a moment to consider safety and reliability.  Use common sense  when locating, connecting and using your IP8815 Phone.  • Locate on a dry level surface.  Keep the phone away from the edges of the surface to avoid the potential of a  fall.  • Locate cables to avoid potential for damage.  For example, do not locate under rugs or carpet as damage may  result from foot traffic or heavy object
                    
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                          IP8815 Nortel IP Phone    User Guide  Table of Contents  1. IP8815 IP Phone Overview ....................................................................................1  2. Installing your IP8815 Phone................................................................................3  3. Using Features of IP8815 Phone ..........................................................................4  3.1. Receiving a Call................................................................................
                    
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                          IP8815 Nortel IP Phone    User Guide  5.9. Key Tone..................................................................................................................................... 20  5.10. Language Setting........................................................................................................................ 20  Appendix A Dial Pad Character Set ...........................................................................22  Appendix B Time Zones............................
                    
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                          IP8815 Nortel IP Phone    User Guide  1. IP8815 IP Phone Overview  Your new LG-Nortel IP8815 Phone is an Internet Protocol (IP) phone employing Session Initiation  Protocol (SIP), the well-known open standard for establishing, managing and terminating a  communication session.  IP8815 Phone interoperates with call servers, proxies and gateways to  exchange SIP signaling messages for call control.  Real-time Transport Protocol (RTP) packets deliver  voice between the end-points over a managed I
                    
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                          IP8815 Nortel IP Phone    User Guide   another phone   Line not registered w/server Red/Orange LED flashes color, red to orange at 30 ipm    * When the LCD displays information for a line, such as when an incoming call first rings, the LED  color is orange otherwise, the LED color will be green.    Flexible buttons not assigned for line access may access features such as Speed dial, Redial and others.   Refer to section 5.5 and your system administrator for further information.    The figure b
                    
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                          IP8815 Nortel IP Phone    User Guide  2. Installing your IP8815 Phone  The figure below shows the cable connections for your IP Phone.  The LAN and desktop PC connections  employ standard category 5 LAN cables terminated with RJ-45 connectors.  The IP Phone supports PoE  (Power over Ethernet) in accordance with the IEEE-802.1af industry standard.  When connected to a PoE  complaint LAN port, the IP Phone derives power from the port.  If the LAN port does not support PoE, use  the AC/DC adaptor
                    
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                          IP8815 Nortel IP Phone    User Guide  3. Using Features of IP8815 Phone  3.1. Receiving a Call  When you receive a call, your phone rings, the LCD displays the incoming call information and the  associated line button flashes.   To answer a ringing call:  o Lift the handset.  You may press the speakerphone button, line button or the Answer softkey to  activate the speakerphone.  To use a headset, press the headset button.     To end the call:  o Hang up the handset.  If using the speakerphone,
                    
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                          IP8815 Nortel IP Phone    User Guide  o Press the Hold button or the Hold softkey.  The call status changes to hold and you receive dial  tone. You may then select another line to answer or place a call.  Note, if you select an idle line and  take no action for about 15 seconds, the line is disconnected.     To retrieve a held call on a different line:  o Press the slow flashing line button.  o Select the desired call from the displayed call list using Previous-Next softkeys   o Select the OK 
                    
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                          IP8815 Nortel IP Phone    User Guide  • BLF (Presence) - visual status indication of the extension, when the associated extension is busy  the LED illuminates red.     To call an idle covered extension:  o Lift the handset. You may press the speakerphone button or the headset button.  o Press the DSS button.  You may press the DSS button prior to lifting the handset, which activates  the speakerphone and places the call.     To transfer an active call:  o Press the DSS button.  The IP Phone pl
                    
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                          IP8815 Nortel IP Phone    User Guide  o Press the Conferen softkey.  The call status changes to hold and you receive dial tone.  o Dial the number you want to join the conference.  o When the party answers, press the Join softkey to establish the conference.     To end your conference and disconnect all parties:  o Hang up the handset.     To cancel a conference, for example the second party does not answer or is busy:  o Press the EndCall softkey.    3.9. Call Waiting  With Call Waiting confi
                    
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                          IP8815 Nortel IP Phone    User Guide  o Lift the handset for privacy or press the headset button to use the headset    3.13. Speed Number Dialing  Your IP8815 Phone incorporates a Phone Book with up to 100 records.  Refer to section 4.2 for  information on use of the Phone Book.  Each record includes a name, contact information and a Speed  number (00 to 99).  When you dial a Speed number, the IP Phone initiates a call to the contact.  Speed  number dialing must be enabled.  Refer to your syst
                    
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                          IP8815 Nortel IP Phone    User Guide  3.17. Hotline/Warm-Line  With Hotline/Warm-Line operation configured, the IP Phone automatically calls the defined destination  when you take the handset off-hook or press the speaker button.  The call initiates immediately, Hotline,  or after a delay of up to 10 seconds, Warm-Line.  The later permits you the time to access another feature  or line as needed.  Note that with Hotline configured, Speed dial, redial and other automated dialing  features will 
                    
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                          IP8815 Nortel IP Phone    User Guide  4. Advanced Services and the IP8815 Phone LCD Menu  This section describes how to view and use the advanced services available through the LCD menu.  The  IP8815 Phone has three context sensitive softkeys, pressing the softkey selects the function or value  shown in the LCD just above the softkey.  The left (return) and right navigation buttons navigate through  menus.  The menu items and order of display may be different on your phone based on the service
                    
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                          IP8815 Nortel IP Phone    User Guide  o Use the Previous-Next softkeys to display the desired record or  Jan 23 08:30 dial the digit preceding the desired record.  Phone Book (page 1)  o Use the More softkey to locate and select the Dial softkey.  >[14]Sam.7744    Dial Edit More     To add a record to the Phone Book:  o Access the Phone Book as described above.  Jan 23 08:30 o Press the More softkey to display the Add softkey.  Phone Book : (Page 1)  o Select the Add softkey.  >[01]Tom, 1234  
                    
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                          IP8815 Nortel IP Phone    User Guide   To delete all records:  o Access the Phone Book as described above.  o Press the More softkey to locate the DelAll softkey.  Jan 23 08:30  Phone Book (page 1)  >[01]Tom,5555598      Find DelAll More    o Select DelAll softkey and confirm the deletion by selecting the  Jan 23 08:30 Yes softkey.  Caution this action deletes all records from the  Data will be lost.  Phone Book. Are you sure?    Yes  No     To search for a record in the Phone Book:  o Access 
                    
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                          IP8815 Nortel IP Phone    User Guide  5. Setting Your Preferences  In the LCD Menu, you can set various preferences for the IP Phone.  Settings you can adjust include:  - LCD contrast  - Ring Setting  - Ringer off  - Headset auto mode  - Flexible button settings  - Time Configuration  - Outgoing Call Lock  - Speed Number Dialing  - Key Tone  - Language    The following paragraphs provide detailed instructions for each of the preferences as well as descriptive  information for each.    5.1. LCD
                    
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                          IP8815 Nortel IP Phone    User Guide  o Press the Setting ( ) button.  o Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the  OK softkey.  o Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK  softkey.  o Dial 1, or move the cursor to 1.Default Ring Type using the  Jan 23 08:30 Previous-Next softkeys and press the OK softkey.  An asterisk,  Ring Setting   , displays in front of the current setting.  >1.Defaul
                    
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                          IP8815 Nortel IP Phone    User Guide  the configuration session.     To set delayed ring for a line:  o Press the Setting ( ) button.  o Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the  OK softkey.  o Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK  softkey.  o Dial the Line number plus one (2 for Line 1, 3 for Line 2, etc.), or  Jan 23 08:30 move the cursor to Line n Configuration using the Previous-