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HP Pavilion dm3 Entertainment PC
Maintenance and Service Guide
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© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Intel and Intel Pentium are trademarks of Intel Corporation in the U.S. and other countries. AMD and ATI are trademarks of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. The information contained herein is subject to chang
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Top components ................................................................................................................................... 5 Display components
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Packaging and transporting guidelines ............................................. 30 Workstation guidelines ..................................................................... 30 Equipment guidelines ....................................................................... 31 Component replacement procedures ................................................................................................. 32 Serial number label ...................................................................
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13.3-inch display specifications .......................................................................................................... 84 Hard drive specifications .................................................................................................................... 85 External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ............................... 86 External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................... 87 7
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viii
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1 Product description Category Description Product Name HP Pavilion dm3 Entertainment PC Processors Intel Pentium® U5400 (1.2 GHz, 3M L3 cache) UMA Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete Intel Core i5
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Category Description Hard drives ● Supports 9.5-mm, 6.35-cm (2.5-inch) hard drives ● Serial ATA (SATA) ● HP ProtectSmart Hard Drive Protection Customer-accessible 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm 160-GB, 7200-rpm Support for 128-GB SSD in single HDD configurations Optical drives Supports only external optical drives ● 12.7-mm tray load ● Serial ATA (SATA) ● External USB: DVD±RW SuperMulti Double-Layer Drive with LightScribe ● External US
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Category Description External media card Digital Media Slot, supporting the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● xD-Picture Card (XD) (also types H and M) SIM card slot: Populated with WWAN ● User accessible ● Ports Audio-in (stereo microphone) Audio-out (stereo headphone) Hot Plug/Unplug and auto detector for correct output to wide-aspe
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Category Description ● Windows 7 Professional (64-bit) Microsoft® Office preinstalled on: ● Windows 7 Home Basic (32-bit and 64-bit) Windows 7 Home Premium (32-bit and 64-bit) ● ● Windows 7 Professional (32-bit and 64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory modules RTC battery SIM card (for WWAN) 4 Chapter 1 Product description
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2 External component identification Top components Display components Item Component Function (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video and captures still photographs. Top components 5
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Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with an arrow key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the cursor. (5) Action keys Executes frequently used system functions. 6 Chapter 2 External component identification
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Lights Item Component Description (1) Caps lock light On—Caps lock is on. (2) Mute light On—Computer sound is off. (3) Wireless light White—An integrated wireless device, such as a ● wireless local area network (WLAN) device and/or a Bluetooth® device, is on. Amber—No wireless devices are detected. ● (4) TouchPad light ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. Top components 7
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TouchPad components Item Component Function (1) TouchPad light Off—TouchPad is enabled. ● Amber—TouchPad is disabled. ● (2) Left TouchPad button Functions like the left button on an external mouse. (3) TouchPad scroll zone Scrolls up or down. (4) Right TouchPad button Functions like the right button on an external mouse. 8 Chapter 2 External component identification
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Front components Item Component Function (1) Speakers (2) Produce sound. Left-side components Item Component Function (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the
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Right-side components Item Component Function (1) Digital Media Slot (select models only) Supports the following optional digital card formats: Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) ● (2) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. (3) Audio-in (microphone) jack Connects an optional computer headset microphone,
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Bottom components Item Component Function (1) Hard drive bay Holds the hard drive and wireless wide area network (WWAN) module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact t
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Item Component Function (5) Memory module compartment Contains the memory module slot (2 slots on select models) and a wireless LAN module. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical
