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                        Sprint Mobile Broadband
USB Modem
by Novatel Wireless
Ovation™ U720
 
 
 
 
 
 
 
  
www.sprint.com
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
© 2007 Sprint Nextel. All rights reserved.  SPRINT and other trademarks
are trademarks of Sprint Nextel.
 
Part No: 90024008 Rev. 2.0                                                                                                                                                                                                                                            
                    
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                        Table of Contents Welcome to Sprint  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Sprint Mobile Broadband USB Modem Basics 1 1A. Introducing the Sprint Mobile Broadband USB Modem 3 Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . .4 CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Package Co
                    
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                        Menu Item Details  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 2E. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Reinstalling the Sprint Mobile Broadband USB Modem Driver 64 Resolving Resource Conflicts  . . . . . . . . . 
                    
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                        Welcome to Sprint We are committed to bringing you the best wireless technology  available, and we built our network right from the start, so no  matter where you are on the network, all your services will work  the same. When it comes to mobile connectivity, the Sprint Mobile  Broadband USB modem offers more freedom than ever before. No  wires, no cables, just access to your data when you need it. The  power of the Internet and company data is truly at your fingertips. This guide will familiari
                    
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                        Introduction This User Guide introduces you to Sprint service and all the  features of your new Sprint Mobile Broadband USB modem.  The guide is divided into five sections:  Section 1: Sprint Mobile Broadband USB Modem Basics  Section 2: Installing the Sprint Mobile Broadband USB Modem  Section 3: Web Access  Section 4: Technical Specifications and Regulatory Information  Section 5: Safety and Terms & Conditions Throughout this guide, you'll find tips that highlight special  shortcuts and t
                    
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                        Section 1 Sprint Mobile Broadband USB Modem Basics                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                    
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                        Section 1A Introducing the Sprint Mobile Broadband  USB Modem In This Section  Your Sprint Mobile Broadband USB Modem  CDMA Networks  Package Contents  About This Guide This section introduces the basic features and functions of your  Sprint Mobile Broadband USB modem, the materials included with  your device, and an overview of the sections in this User Guide. Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3                                                                     
                    
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                        Your Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB modem connects to a USB  port and functions as a wireless network EVDO device. This  device allows you to:  Access your company network.  Send and receive email.  Access the Internet. CDMA Networks The Sprint Mobile Broadband USB modem operates over a  type of wireless network called CDMA (Code Division Multiple  Access). This network technology has many features beyond  providing a wireless link, such as Web Messaging, w
                    
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                        per second (Mbps) on the downlink and up to 1.8 Mbps on the  uplink on EV-DO Rev A networks.  The Sprint Mobile Broadband USB modem provides average  Note: download speeds in EV-DO Rev. A coverage areas of 600-1400  kilobits per second (kbps) and average upload speeds of 350- 500 kbps. Average download speeds outside the EV-DO Rev. A  coverage area are 400-700 Kbps with average upload speeds  of 50-70 Kbps. More information about CDMA networks is available on the  CDMA Development Group Web site
                    
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                        To optimize your settings for faster speeds and data  Tip: conservation when accessing your company network,  work in “Offline”mode and synchronize periodically to  send and receive company email. Do not use the Preview  Pane, and save or drag and drop attachments to a  desktop folder before opening them (rather than double-clicking them in the email). For more detailed  information, see the Microsoft white paper located at: www.microsoft.com/office/outlook/evaluation/perform.doc. Package Conten
                    
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                        About This Guide This User Guide is designed to provide you with all the information  you need to install and use your Sprint Mobile Broadband USB  modem.  Section 1 (which you are reading) gives you an overview of the  USB modem and its basic features.  Section 2 provides detailed, step-by-step instructions for  installing and using the Sprint Mobile Broadband USB modem  and Sprint Connection Manager software.  Section 3 introduces Web access with your USB modem.  Section 4 provides electri
                    
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                        Section 2 Installing the Sprint Mobile Broadband USB Modem                                                                                                                                                                                                                                                                                                                                                                                                                                                          
                    
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                        10                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                    
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                        Section 1B Getting Started With Your Sprint Mobile  Broadband USB Modem In This Section  Getting Started  The Sprint Mobile Broadband USB Modem Software  Activating and Using Sprint Service  Care and Maintenance This section outlines the basics of getting started with your  Sprint Mobile Broadband USB modem, including installing the Sprint  Connection Manager software and activating your account. Section 1B: Getting Started   11                                                                
                    
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                        Getting Started Before you can begin using your Sprint Mobile Broadband USB  modem, you must first: 1. Install the Sprint Connection Manager software,  including the Sprint Mobile Broadband USB modem  driver software. 2. Activate your Sprint account (unless the USB modem  has been preactivated). 3. Configure the Sprint Mobile Broadband USB modem to use  your account. The Sprint Mobile Broadband USB Modem  Software The Sprint Mobile Broadband USB modem comes with the  following software:  Sprint
                    
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                        The software must be installed before you insert the Sprint Mobile  Broadband USB modem for the first time. Detailed instructions are  provided starting on page 18. Activating and Using Sprint Service Before using your Sprint Mobile Broadband USB modem, you must  first set up your Sprint wireless network account. Call Sprint Customer Service  If you will be using your Sprint Mobile Broadband USB modem  primarily for business purposes, call 1-888-788-4727.  If your device is intended primarily 
                    
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                        You can use the Lock Code feature to prevent others from  Tip: using your account should your Sprint Mobile Broadband USB  modem be lost or stolen. See page 58 for instructions on  using this feature. Unless your device has been preactivated, the Sprint  Connection Manager software application will automatically  detect that no account has been configured when you run it  for the first time. The Sprint Activation Wizard will then  launch and guide you through the activation and  configuration pr