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FUJITSU Server 
PRIMEQUEST 2000 Series 
REMCS Installation Manual  
 
 
 
C122-E180-01EN                                                                                                                                                                                                                                                                                                                                                                                                                    
                    
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                        Preface    Preface  This manual describes the functions and features of the PRIMEQUEST 2000 series. The manual is intended for system  administrators.  For details on the regulatory compliance statements and safety precautions, see the PRIMEQUEST 2000 Series Safety  and Regulatory Information (C122-E171XA).    Errata and addenda for the manual  The PRIMEQUEST 2000 Series Errata and Addenda (C122-E182EN) provides errata and addenda for the manual.  Read the PRIMEQUEST 2000 Series Errata and Adden
                    
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                        Preface    Revision History  Edition Date Revised location (type) (*1) Description  01 2014-02-18 - -  *1: Chapter, section, and item numbers in the "Revised location" column refer to those in the latest edition of the  document. However, a number marked with an asterisk (*) denotes a chapter, section, or item in a previous  edition of the document.     ii C122-E180-01EN                                                                                                                               
                    
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                        Preface    Product operating environment  This product is a computer intended for use in a computer room environment. For details on the product operating  environment, see the following manual:  PRIMEQUEST 2000 Series Hardware Installation Manual (C122-H007EN)  Safety Precautions  Alert messages  This manual uses the following alert messages to prevent users and bystanders from being injured and to prevent  property damage.    This indicates a hazardous (potentially dangerous) situation that is
                    
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                        Preface    Warning label location (the main cabinet top)       iv C122-E180-01EN                                                                                                                                                                                                                                                                                                                                                                                                                                    
                    
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                        Preface    Warning label location (the main cabinet left)           Front                                Warning label location (PCI_Box)    v C122-E180-01EN                                                                                                                                                                                                                                                                                                                                                       
                    
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                        Preface    Notes on Handling the Product  About this product  This product is designed and manufactured for standard applications. Such applications include, but are not limited to,  general office work, personal and home use, and general industrial use. The product is not intended for applications that  require extremely high levels of safety to be guaranteed (referred to below as "safety-critical" applications). Use of the  product for a safety-critical application may present a significant ri
                    
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                        Preface    However, it can be difficult to completely erase all of the data from the hard disk. Simply initializing (reformatting) the hard  disk or deleting files on the operating system is insufficient to erase the data, even though the data appears at a glance to  have been erased. This type of operation only makes it impossible to access the data from the operating system.  Malicious third parties can restore this data.  If you save your confidential information or other important data on th
                    
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                        Preface    Japanese-language site: http://jp.fujitsu.com/platform/server/primequest/manual/2000/  Global site: http://www.fujitsu.com/global/services/computing/server/primequest/  Title Description Manual code  PRIMEQUEST 2000 Series Describes what manuals you should read and how to C122-E170XA  Getting Started Guide access important information after unpacking the  PRIMEQUEST 2000 series server. (This manual comes  with the product.)  PRIMEQUEST 2000 Series Contains important information requir
                    
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                        Preface    Title Description Manual code  ServerView Suite ServerView Describes how to install and start ServerView Operations None  Operations Manager Quick Manager in a Windows environment.  Installation (Windows)  ServerView Suite ServerView Describes how to install and start ServerView Operations None  Operations Manager Quick Manager in a Linux environment.  Installation (Linux)  ServerView Suite ServerView Describes the installation procedure using ServerView None  Installation Manager Ins
                    
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                        Preface    Title Description Manual code  Modular RAID Controller Provides technical information on using array controllers. None  Installation Guide Refer to the manual from the second DVD for ServerView  Suite which you can purchase optionally or from the  following URL:  The Fujitsu Technology Solutions manuals server  http://manuals.ts.fujitsu.com/    Abbreviations  This manual uses the following product name abbreviations.    Formal product name Abbreviation  Microsoft ® Windows Server ® 20
                    
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                        Preface    This manual uses the following fonts and symbols to express specific types of information.    Font or symbols Meaning Example  italics Title of a manual that you should refer to See the PRIMEQUEST 2000 Series  Installation Manual (C122-E174EN).  [ ] Window names as well as the names of Click the [OK] button.  buttons, tabs, and drop-down menus in  windows are enclosed in brackets.    Notation for the CLI (command line interface)  The following notation is used for commands.  Command s
                    
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                        Preface    Contents  Preface ................................................................................................................................................................................................................ i  CHAPTER 1 REMCS Service Overview .................................................................................................................................................. 1  1.1 Purpose of REMCS Service ...............................................
                    
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                        Preface    5.1 Overview of REMCS Service Detail Settings ............................................................................................................................ 39  5.2 Detail Environment Settings ....................................................................................................................................................... 40  5.3 Selecting REMCS Center ...................................................................................................
                    
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                        Preface    Figures  FIGURE 1.1 REMCS linkage ................................................................................................................................................................... 1  FIGURE 2.1 Internet connection (using the network connected to the user port) ................................................................................. 4  FIGURE 2.2 Internet connection (using REMCS port) ...........................................................................
                    
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                        Preface    FIGURE 4.18 [Sending Hardware Configuration Information] window ............................................................................................... 37  FIGURE 4.19 [Sending Software Configuration Information] window ................................................................................................ 38  FIGURE 5.1 FE operation initial window .........................................................................................................................
                    
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                        Preface    Tables  TABLE 3.1 Input items for the [Internet(Mail Only) connection environment settings] window .......................................................... 12  TABLE 3.2 Input items for the [Point-to-Point Connection environment settings] window ................................................................. 13  TABLE 3.3 Input items for the [Periodical Connection settings] window ............................................................................................. 14  TAB
                    
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                        Preface    TABLE 6.35 Messages in the [Display of certificate] window .............................................................................................................. 60  TABLE 6.36 List of communication error messages (SMTP communication) ................................................................................... 60  TABLE 8.1 REMCS message window ...............................................................................................................................
                    
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                        CHAPTER 1 REMCS Service Overview  1.1 Purpose of REMCS Service  CHAPTER 1 REMCS Service Overview  This chapter provides an overview of the REMCS service.  1.1 Purpose of REMCS Service  The REMCS service connects your PRIMEQUEST 2000 Series to the REMCS Center, a total support center  for Fujitsu customers, through the Internet or P-P (point to point) connection to enable the system to send  server configuration information and automatically report failures when they occur. The REMCS service is  
                    
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                        CHAPTER 1 REMCS Service Overview  1.2 REMCS Linkage Overview  Collects hardware configuration information of the entire server, monitors the server for problems, and  reports thereon to the REMCS Center.  - SVS  Collects configuration information of the PCI cards and SCSI devices recognized in the partition and  monitors them for problems.  Configuration information monitoring  Detects changes in the hardware or software configuration, and reports the latest configuration information to  the REM