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INDeX IPNC Cassette 
Administration Manual 
 
 
38DHB0002UKDD – Issue 7 (22/11/02) 
                                                                                                                                                                                                                                                                                                                                                                                                                          
                    
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                        Page 2 - Contents  Contents  VPN Lines ..............................................................41  Introduction.............................................4  The ShortCode Function..................................42  Making Your System Secure..............................4  Examples of System Codes...................................42  Use of this Manual..............................................4  The Unit Function.............................................43  The IP Networking Cas
                    
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                          Contents - Page 3  Configuring VoIP..................................................106  INDeX to INDeX VoIP Trunking ................................. 106  Home Office / Small Office......................................... 108  Appendix A: General Information .....109  Internet Access...............................................109  The Corporate Intranet ........................................110  Data Routing........................................................112  Security ........
                    
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                        Page 4 - Making Your System Secure Introduction  Introduction  Making Your System Secure  It is vital to your business that your system is secured. There are different  aspects of security that your System Administrator should consider. This is  particularly important for any system that supports dialled access and Internet  connection. The IP Networking Cassette (IPNC) includes several security  features to help prevent unauthorised access and it is recommended that you  implement them as a pri
                    
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                        Introduction The IP Networking Cassette Introduction - Page 5  The IP Networking Cassette Introduction  The INDeX offers the advantages of integrated voice and data communications to  small and medium sized organisations. An IPNC provides a wide range of  facilities and can support many applications, both at a single site and at  dispersed locations. The IPNC provides fast flexible Internet access, implements  e-commerce strategies, Remote Access Solutions and Voice over IP.  The IPNC Voice-over
                    
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                        Page 6 - The IPNC Hardware Introduction  The IPNC Hardware  The IP Networking Cassette is available as six variants as follows:  IPNC :  Suitable for Internet Access only solutions.  All IPNCs are equipped with a minimum of two 64K B channels,  an X.21/V35/V24 lease line port, one 10BaseT Ethernet port plus  one auto-sensing 10/100BaseT Ethernet port.  IPNC-VC5: An IPNC with a 5 Channel voice compression module. Suitable  for Internet Access or, if used with the LIC-IPNC32 Licence,  remote acces
                    
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                        Introduction The Boot Process - Page 7  The Boot Process  The boot process is shown in the diagram below. When reset the IPNC first  checks for any directly connected Leased lines. It then checks its configuration,  which is stored in “flash memory”.  When first installed, the IPNC has a default configuration, which includes an IP  address and specifies DHCP server operation. After initial configuration and  subsequent changes, the flash memory may contain a different mode of  operation and a ne
                    
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                        Page 8 - Overview Installation into the INDeX  Installation into the INDeX  Overview  An IPNC (software Level 3.2) only runs on an INDeX system with Level 9.0+ or  higher software. However, software Level 3.2 running on INDeX level 10.0+ are  required to support IPNC tunnelled INDeX DT protocol for VoIP homeworking.  The IPNC installs in much the same way as any other INDeX device cassette.  Refer to the INDeX Installation & Maintenance and INDeX System Programming  Manuals for details. The foll
                    
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                        Software Upgrading and Installation Introduction - Page 9  Software Upgrading and Installation  Introduction  The installation Wizard installs the IPNC Manager application on the  Administration PC.  Notes: 1. The Configuration Wizard is contained on the Administration Software  CD (which can also be accessed by running Setup.exe). The CD will  auto run unless this feature has been disabled on the PC.  2. The IPNC Manager application is common to both INDeX IPNC and  Avaya IP Office systems. How
                    
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                        Page 10 - Installing Software Upgrade Software Upgrading and Installation    Upgrade Steps  Explanation  Step 3   Uninstall the existing IPNC 2.2 Manager software Failure to un-install the 2.2 build will result in  from the PC. software clashes.   The installation procedure is similar to  Install the new IP Office Admin Suite 3.2 from the installing a new system.  CD, see page 13.    Step 4   Open the IPNC Manager from Program Note:   Files\Avaya\IP Office Admin Suite. (Administrator This may ha
                    
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                        Software Upgrading and Installation Installing Software Upgrade - Page 11    Upgrade Steps  Explanation  Step 8   At the debug prompt type the following command:  ipoffice    Step 9   If the previous steps have been followed correctly If the previous steps have been followed  and the upgrade is successful thus far to loader correctly and the upgrade to 1076 is  version 1076, an output similar to the following will successful the following output will be shown.  New Boot Sector process  be shown.
                    
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                        Page 12 - Installing Software Upgrade Software Upgrading and Installation    Upgrade Steps  Explanation  Step 13   Once the IPNC has been restarted load the IPNC Note:  3.x firmware using the Manger UpgradeWize Loader v1.7 is compatible with IPNC 2.2 or 3.2  (File|Advanced|Upgrade). software for operational use. If IPNC 3.2 is to  In step 2, the nadrcii.bin was renamed nadrcii.old. be loaded then the loader must be v1.7.  For the 3.2 version of IPNC firmware this must be When the upgrade via the
                    
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                        Software Upgrading and Installation Installation of a New System - Page 13  Installation of a New System  At initial start up or reset, the IPNC searches for an IP address from any available  DHCP server. If an IP address is found, the IPNC adopts a DHCP client mode  and accepts the address. Alternatively, an IP address is not found, the default IP  address is loaded and the IPNC adopts DHCP server mode. See The Boot  Process on page 7.  The IPNC may be connected, via a hub, to an existing LAN t
                    
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                        Page 14 - Installation of a New System Software Upgrading and Installation  Dynamic IP Addressing  The following paragraphs detail the configuration requirements for dynamic IP  addressing of the Administration PC which will be used to configure the IPNC.  To examine the IP configuration, use Start/Run/winipcfg (Windows 95/98). On  win 2000/NT/XP use the DOS command ipconfig; this command is used  To change to DHCP/automatic addressing either:  For Windows 95/98: Right-click on the Network Neigh
                    
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                        Software Upgrading and Installation Installation of a New System - Page 15  Installation Procedure  The following details the procedures for installation of a new system using the  Configuration Wizard found on the Administration CD. Alternatively, if you are  upgrading the software on an existing IPNC, see page 9.  CAUTION: When upgrading an IPNC to level 3.2, the IPNC must be returned to  it's factory default settings. Hence it is strongly recommended that,  when upgrading a previously configu
                    
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                        Page 16 - Contents  The Manager Application  Introduction  The Manager Application is the configuration and management tool for all  functions of the IPNC. Since the Manager is common to other Avaya products  (e.g. the Alchemy range) some fields are redundant, these will be clearly  identified in subsequent sections.  Each operator has a profile that defines the range of tasks he/she is permitted to  carry out. All profiles are password protected. This Section explains:  – How to start the Manag
                    
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                        The Manager Application Starting the Manager - Page 17  Starting the Manager  To start the Manager application perform the following:  1. Use Start | Programs | IP Office | Manager.  The Operator Name and Password prompts are displayed.        Note for New Installations  A valid operator name and its associated password is required to start the  Manager application. The default conditions are:     Operator name : Administrator  Password : Administrator   The Administrator has full access to all 
                    
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                        Page 18 - Starting the Manager The Manager Application   5. If you have just installed a new IPNC, you must first extract the configuration  file from the system to transfer it to the Manager folder, as follows:  a) File | Offline | RecvConfig (the default file name is shown with the  extension .cfg.)  b) Enter the local access password (see Changing Operator Profile  Passwords on page 21 )  c) Either, click on the file icon or use File | Offline | Open File, to open the  required file.   Altern
                    
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                        The Manager Application General Use of the Manager - Page 19  General Use of the Manager  The list of items in the Manager's Configuration Tree corresponds to the access  rights of the operator who is currently logged on, i.e. whose name and password  has been entered.   CAUTION: Operators should always log off at the end of a session, to prevent  unauthorised use of the system (see Configuration Files on page  23).    In the example of the Configuration Tree shown below, the operator has full  
                    
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                        Page 20 - General Use of the Manager The Manager Application  The Configuration Forms  For any item in a function's summary list (see General Use of the Manager on  page 19) configuration values are specified by completing forms. There may be  one or more forms to complete, depending on the function concerned.  A Configuration Form consists of a series of fields in which the correct value(s)  must be entered. Click on a field to enter a value into it. Use the mouse or the tab  key to move from f