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                        D O N O T
D I S C A RD
Owner’s Manual
Installation and Operation
Models:
QV26E
Electric Fireplace/Insert
CAUTION
DO NOT DISCARD THIS MANUAL
• Read, understand • Leave this manual with 
• Important operating 
and follow these party responsible for 
a n d m a i n t e n a n c e 
instructions for safe use and operation.
instructions included.
i n s t a l l a t i o n a n d 
operation.
WARNING
WARNING
HOT! DO NOT TOUCH. 
If the information in these instruc-
SEVERE BURNS MAY RESULT.
tions is not follow
                    
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                        Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference. Congratulations! Congratulations on selecting a Quadra-Fire electric fireplace/ The information contained in this owner’s manual unless noted  otherwise, applies to all models. insert. The insert you have selected is designed to provide  the utmost in safety, reliability and efficiency. Your new Quadra-Fire electric fireplace/insert will give you  As the owner of a new fireplace/inser
                    
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                        Table of Contents 1 Listing and Code Approvals 7 Operating Instructions  A. Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 A. Main Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 15 B. Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 4 B. Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Getting Started 8 Troubleshooting  A. Design and Installation Considerations . . . . . . . . . . . . 5 A. 
                    
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                        Listing and Code Approvals  1  A. Certification WARNING This heater has been tested in accordance with the UL2021  Standards for fixed and location-dedicated electric room  Improper installation, adjustment, alteration, service  heaters in the United States, the current CSA C22.2 No. 46  or maintenance can cause injury or property damage.  in Canada and has been listed by Underwriters Laboratories  Refer to the owner’s information manual provided with  Inc. for installation as described in this ma
                    
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                        Getting Started  2  A. Design and Installation Considerations C. Inspect Heater and Components CAUTION CAUTION Check building codes prior to installation. Sharp Edges • Installation MUST comply with local, regional,  • Wear protective gloves  state and national codes and regulations. and safety glasses during  • Consult insurance carrier, local building inspector,  installation. fire officials or authorities having jurisdiction about  restrictions, installation inspection, and permits. When planni
                    
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                        Framing and Clearances  3  WARNING Note: • Illustrations and photos reflect typical installations  Fire Risk and are FOR DESIGN PURPOSES ONLY. Provide adequate clearances. • Illustrations/diagrams are not drawn to scale. • Around air openings • Actual installation/appearance may vary due to  • To combustibles individual design preference. • For service access. • Hearth & Home Technologies reserves the right to  Locate heater away from traffic areas. alter its products. A. Selecting Heater Location
                    
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                        WARNING Fire Risk • Comply with all minimum clearances to  combustibles as specified. Failure to comply may cause  fire. Note: Minimum and maximum clearances must be  maintained at all times. Illustrations throughout these  instructions reflect typical installations and are for design  purposes only. Actual installation may vary slightly due to  individual design preferences. The illustrations and diagrams used throughout these  installation instructions are not drawn to scale. D 9-3/4 in. (248 mm)
                    
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                        C. Frame the Heater Figure 3.2 shows a typical framing (using 2 x 4 lumber) of  the heater, assuming combustible materials are used. All re- quired clearances to combustibles around the heater must  be adhered to.  NOTE: The height that a combustible  mantel is fitted above the heater is  dependent on the height of the front  selected. The minimum height is 1 in.  (25 mm) above the front. Fronts are  available in 24 in. (610 mm), 28 in.  (711 mm) and 32 in. (813 mm) high. 22-7/8 in. (581 mm) (he
                    
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                        Installation  4  A. As a Fireplace CAUTION Select a suitable location that is not susceptible to moisture  and is away from drapes, furniture and high traffic areas. Sharp Edges • Wear protective gloves and safety  glasses during installation. Note:  Follow all national and local electrical  codes. Wall Cabinet Kit, Corner Cabinet Kit or Custom  WARNING Cabinet Installation The Cabinet must provide access to the wall outlet. Shock Risk • For ease of electrical hookup, you may wish to install the 
                    
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                        • A retaining method may be needed to secure the heater  B. As an Insert  in place. Pre-installation Preparation • Combustible facing material may be installed over the  This insert and its components are tested and safe when in- original combustible or noncombustible facing material on  stalled in accordance with this manual. Report to your dealer  the solid fuel fireplace. The original specified clearances  any parts damaged in shipment, particularly the condition  of a factory-built fireplace m
                    
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                        C. Wiring  WARNING Note: This heater must be electrically wired and grounded  Shock Risk in accordance with local codes or, in the absence of local  Improperly grounded outlets could cause  codes, with National Electric Code ANSI/NFPA 70-latest  electrical shock. edition or the Canadian Electric Code, CSA C2.1 as  • Always use properly grounded, fused and  appropriate. polarized outlets. • Always used ground fault protection where  All wiring must be done by a qualified electrician.  required by 
                    
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                        B LK B LK 1 1 T E M P E R A T U R E 2 2 B LK A D JUS T M E NT T H E RM OS T A T R E M OT E P OT E N T I OM E T E R CO NT R OL M O D ULE T HE RM IS T O R B LK S E NS O R O N_B RI GH T O F F 1 RE D 2 O N_D I M 3 11 0 V A C S E L E C T OR 6 0 H Z B R O W N D IODE B LK 3 3 P L UG A C M A LE O R A NG E 2 2 1 1 R E D 3 P I N 1 B LK 2 B L K B L K R E D 2 P IN 75 W A T T NC LA M P S F LA M E WH T M O T O R T H E RM A L W HT HIG H B LUE 2 B LK L I M I T 1 W HT R E D 2 P I N 13 00 W A T T HE A T E R B LK 
                    
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                        Accessories  5  A. Install the Front Face WARNING Install the front face following the instructions packaged with  the face. Shock Risk B. Install other Optional Accessories Do NOT operate this heater without the front  face installed. Installation of other optional accessories may be done at this  time. The heater is now ready for operation. See Section 7. Quadra-Fire • QV26E • 4038-827 Rev E • 02/05 13                                                                                             
                    
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                        Finishing  6  A. Finishing Material C. Mantel • Combustible Material The height that a combustible mantel is fitted above the  heater is dependent on the height of the front selected.   Material which is made of or surfaced with wood,  compressed paper, plant fibers, plastics, or any material  • The minimum height is 1 in. (25 mm) above the front.  capable of igniting and burning, whether flame proofed or  • Fronts available for the 26 in. heater: not, plastered or not plastered.  - 24 in. (610 mm)
                    
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                        Operating Instructions  7  WARNING WARNING HOT! DO NOT TOUCH.  Fire Risk SEVERE BURNS MAY RESULT. • Do not operate heater before reading and  CLOTHING IGNITION MAY RESULT. understanding operating instructions. Glass and other surfaces are hot during  Failure to operate heater properly may  operation and cool down. cause fire. • Keep children away.     • CAREFULLY SUPERVISE children in same room as  heater. The operating controls are located on the upper right edge  • Alert children and adults to 
                    
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                        Troubleshooting  8  A. Troubleshooting Guide Issues Possible Causes Solutions Heater doesn’t turn on with the main 1. Power switch is off. 1. Turn the power switch to the “ON” position. switch or remote transmitter. 2. Circuit breaker is tripped 2. May need to put the heater on a dedicated service or  reduce the number of appliances on the circuit. 3. Heater is unplugged from wall outlet. 3. Plug the cord into an outlet. 4. Loose wiring. 4. Check all wiring for loose connections. Heater is on, b
                    
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                        Maintenance and Service  9  A. Access the Firebox WARNING • Turn the heater off and turn off the circuit breaker. • Allow the heater to cool before cleaning. Shock Risk • Remove the front face to access the log area. Burn Risk - Remove the screws from the switch bracket. Cleaning, performing maintenance or moving  - Remove by pulling out the bottom of the front and then  this electric heater without disconnecting  lifting up  power and allowing the heater to cool could  • Replace all parts after
                    
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                        CAUTION Handle glass assembly with care. When cleaning glass door: • Avoid striking, scratching or slamming  glass. • Do NOT use abrasive cleaners. • Use a hard water deposit glass cleaner on  white film. • Do NOT clean glass when it is hot. E. Maintenance Task List Inspect Maintenance Tasks Glass Doors 1. Inspect glass panels for cracks. Replace if this condition is present. 2. Confirm there is no damage to glass or glass frame. Replace as necessary. 3. Clean glass using a non-abrasive cleaner su
                    
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                        Reference Materials  10  A. Heater Dimensions 18-5/8 in. (473 mm) 9-1/4 in. (235 mm) 1/2 in. (13 mm) 1 in. (26 mm) 1 in. (26 mm) 22-7/8 in. 16 in. (581 mm) (407 mm) 22-5/8 in. (575 mm) 26 in. (661 mm) 4-1/4 in. (108 mm) 27-5/8 in. (702 mm) Quadra-Fire • QV26E • 4038-827 Rev E • 02/05 19                                                                                                                                                                                                                     
                    
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                        B. Optional Components Remote Control RC-ELEC-QUAD Remote Control Trim Kits PBT26EA PBT = Polished Brass Trim PBT26ER SST26EA SST26ER SST = Stainless Steel Trim Cabinets  Several styles of cabinets are available for use with these heaters. See your dealer/distributor for styles and sizes. 20 Quadra-Fire • QV26E • 4038-827 Rev E • 02/05