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                        TROUBLESHOOTING
CLEANING  &
MAINTENANCE
SAFETY  & SERVICE  &
INSTALLATION CONTROLS USEFUL  ADVICE GUARANTEE
FREEZER - MODELS FZM80, FZA80 & FZA50
INSTRUCTIONS FOR INSTALLATION & USE
To ensure that your freezer runs reliably and efficiently follow these steps.
GETTING STARTED:
STEP 2
STEP 1
Choose a location for your Move the freezer into
freezer, away from any position, using the sides
heat sources and allow of the cabinet. Take care
adequate ventilation - to avoid damaging the
100mm (4 inches) 
                    
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                        For Your Safety For your safety, read the following advice: The freezer cooling system contains a small amount of gas which is environmentally friendly but flammable. To avoid any risk :-  Install the freezer following the installation instructions and ensure  that ventilation openings are kept clear of obstruction.  Take care when installing or moving the freezer to avoid damaging  the pipes on the rear.  If you suspect a leak, do not switch on the freezer, but open the  windows and doors to
                    
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                        SAFETY  &  INSTALLATION Installation Location & Air Circulation 100mm (4 inches) Locate your freezer away from sources of heat e.g. cookers, radiators, direct sunlight as extreme temperature will affect its performance. Allow a minimum 100mm (4 inches) between the top of the freezer and the ceiling or the underside of a wall cupboard. Providing you follow the recommended ventilation requirements you will :-  Prolong the life of the freezer.  Minimise the risk of condensation on the outside of 
                    
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                        Installation Levelling: Level the freezer when it is in its final location by adjusting the front feet, until firm contact is made with the floor. This will stop rocking or vibration and keep the door aligned which helps the freezer run reliably and efficiently. Note: Before plugging in and switching on, leave the freezer standing in its  final location for at least 15 minutes to allow it to settle. Hinge Covers: After the front feet have been adjusted and the freezer is level fit the left and r
                    
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                        SAFETY  &  INSTALLATION Installation Electrical Supply WARNING: This appliance must be earthed. The appliance must be positioned so that the plug is accessible after installation. Fuses Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the fuse, only use those rated at 13A and ASTA approved to BS1362. Changing the Plug Cut off and dispose of the supplied plug if it does not fit your socket. WARNING: To avoid a shock hazard do not insert the discarded plug into a sock
                    
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                        Controls Controlling the Temperature of the Freezer Compartment The control wheel on the front panel adjusts the internal freezer temperature. The internal freezer temperature should be -18˚C or colder. The setting of the control wheel will depend on the location of the freezer, the room temperature and how often the door is opened. The normal set point (marked by a 3 on the dial) is usually suitable. If you need to adjust the temperature turn the control wheel using a coin to avoid damage: Cloc
                    
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                        CONTROLS Controls Indicator Lights Green Mains Light The green mains light will stay on as long as the electricity supply is not interrupted. Amber Fast Freeze Light The amber fast freeze light indicates that the fast freeze button has been pressed on. By pressing this button ON, the freezer motor will run continuously for extra cooling. Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature inside the compa
                    
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                        Controls Fast Freeze Button - Freezing Fresh Food Depending on your model - the bottom compartment drawer (FZA50), the bottom two compartment drawers (FZA80 and FZM80) should be used to freeze fresh food. Transfer already frozen food to one of the upper drawers. - Before loading 2kg or more of fresh food select fast freeze for the required  pre-freeze time (see chart below). - If freezing up to 2kg of fresh food just select fast freeze when loading. Once the fresh food is loaded leave fast freez
                    
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                        USEFUL  ADVICE Useful Advice FZA80 and FZM80 Frozen Food  Storage Capacity 63kg Maximum Freezing  Capacity in 24 hours 18kg Maximum Conservation  time from failure 13 hours Fast Freeze Fast Freeze FZA50 Frozen Food  Storage Capacity 45kg Maximum Freezing  Capacity in 24 hours 12kg Maximum Conservation  time from failure 13 hours Fast Freeze Note: The Rating Plate, which lists the appliance Model Number and Serial Number can be found near the bottom of the interior wall. 9                        
                    
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                        Useful Advice How Frost Free works The frost free system completely eliminates the need for defrosting. A fan circulates air around the freezer. This helps to remove moisture from the compartment, therefore preventing the build up of ice. It is normal to hear the fan when the freezer is cooling. Additional benefits of the frost free system include:  More even temperatures throughout the freezer.  Faster cooling times. Making the best use of your Freezer To ensure that your freezer operates as 
                    
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                        USEFUL  ADVICE Useful Advice Storing Food in a Freezer  Freeze and store either fresh food or long  term commercially frozen foods.  Generally speaking long term storage means up to 3 months but this can vary, so always  follow your supplier’s recommendations  otherwise refer to the  pictorial guide on the  door liner (as shown).  Place frozen food in the freezer  compartment as soon as possible after  buying it.  Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as
                    
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                        Useful Advice Advice on Using Freezer Drawers The freezer compartments must be used with the drawers. The storage drawers can be easily removed. Pull the drawer towards you until it reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to release and remove. For cleaning advice see CLEANING & MAINTENANCE section. Ensure that the frozen food storage drawers are pushed back fully before closing the door. Food can be separated into different storage drawers for easy 
                    
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                        CLEANING  & MAINTENANCE Cleaning Cleaning WARNING: Switch off electrical supply and pull out mains plug before cleaning. Interior WARNING: Do not use abrasive powder, household cleaner, bleach or wax  polish to clean the interior, they will leave a smell in the freezer. 1. Remove stored food, wrap or cover it and place into insulated containers to  keep frozen whilst cleaning. 2. Remove drawers from each compartment. Wash in warm water and washing up liquid using a soft cloth, dry thoroughly. 3.
                    
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                        Door Reversal You will need a cross head screwdriver, a flat blade screwdriver and a 5mm spanner to carry out this procedure. Our Service Department can arrange for an Engineer to do the conversion for you but a charge will be made. WARNING: Switch off electrical supply and pull out the mains plug. Remove all loose fittings from inside the freezer. If you have previously set up and used the freezer and since decided to reverse the doors, you must remove stored food, wrap or cover it and place in
                    
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                        CLEANING  & MAINTENANCE Door Reversal 14. Carefully lie the door down onto its interior lining. We recommend that you lie the door onto a suitable  protective material (ie. the original packaging). seal stop 15. Remove the seal stop on the top left of the door: Remove the fixing screw, then using a thin blunt  instrument, lever the seal stop off the door. Repeat to remove the seal stop on the bottom left. 16. (if applicable) Use a screwdriver to remove the door door stop stop from the bottom rig
                    
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                        Troubleshooting IS THE FREEZER WORKING AS YOU The red warning light will not go out WANT? 1. Has the freezer just been installed.?  Have you read through the If so, this is normal and the light will  instruction book ? go out when the correct temperature  If you still have a problem, before has been reached. calling our service organisation see if 2. Has the freezer just been loaded with  any of the tips below help. a large quantity of food?  If so, the  light will go out when the correct  The f
                    
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                        TROUBLESHOOTING Troubleshooting OPERATING SOUNDS OF A FREEZER These are the normal types of sound that your freezer will make.  The motor (compressor) makes a buzzing or humming sound when it is running. This can be louder when it first switches on. This sound will reduce over the first few months.  Gases flowing through the pipes can produce gurgling, bubbling, roaring or humming noises.  Expansion and contraction of parts inside the freezer can produce  a cracking noise as they rapidly chan
                    
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                        Hotpoint guarantee “Satisfaction guaranteed or your money back” We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or visit our web-site at www.theservicecentre.co.uk and where necessary, we will arrange for an engineer to call. If the technical problem is not resolved under this guarantee, we will replace your machine or, if you prefer, give you your mo
                    
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                        SERVICE  & GUARANTEE After Sales Service “No company is better positioned to offer an after sales service on a Hotpoint appliance than us - the manufacturer” As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint  engineer. When the 12 months parts and labour guarantee expires w
                    
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                        Key Contacts After Sales Service Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and services we offer. Repair Service and Information Desk UK: 08709 066 066 (Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays) www.theservicecentre.co.uk Republic of Ireland: 1850 302 200 Note: Our operators will require the following information: Model number: Serial number: See USEFUL ADVICE SECTION for rating plate position