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25 and 50 Series - 220V 60Hz/230V 50Hz
Ice and Water Dispensers
Order parts online
Installation, Operation and Service Manual
www.follettice.com
C/E25HT400A/W C/E50HT400A/W
C/E25CT400A/W C/E50CT400A/W
C/E25CR400A/W C/E50CR400A/W C/E25HR400A/W C/E50HR400A/W C/E25FB400A/W C/E50FB400A/W
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • PO Box D • Easton, PA 18044, USA
(610) 252-7301 • Fax (610) 250-0696 • www.follettice.com 00124446R02
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Follett Corporation Equipment Return Policy Follett equipment may be returned for credit under the following conditions: 1. The equipment is new and unused. 2. A return authorization number has been issued by customer service within 30 days after shipment. 3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number. 4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett wi
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Table of contents Before you begin 4 Specifications 5 Field wiring 6 Installation 7 Installing freestanding dispensers 7 Installing countertop dispensers 9 Installing wall mount dispensers 11 ™ Installing Satellite-fill icemakers 13 Installing top mount icemakers 14 User information 16 Cleaning and sanitizing procedures 16 Service Information 18 Wiring diagram – lever models 18 ™ Wiring diagram – SensorSAFE models 19 Dispenser troubleshooting 20 Troubleshooting SensorSAFE board and sens
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Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the installation portion of this manual before beginning to install the unit. Our instructions are designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call our tec
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Specifications Electrical 1. Models with Satellite-fill icemakers (C/E25CR400A/W, C/E50CR400A/W, C/E25HR400A/W, C/E50HR400A/W) Icemaker Dispenser Basic electrical: 220V 60Hz/230V 50Hz 5 amps 1.5 amps 2. Freestanding models and models with integral icemakers (C/E25FB400A/W, C/E50FB400A/W, C/E25CT400A/W, C/E50CT400A/W, C/E25HT400A/W, C/E50HT400A/W) Total system Basic electrical: 220V 60Hz/230V 50Hz 6.5 amps 3. Dispensers and Satellite-fill icemakers are supplied with a 2m (7ft)
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Field Wiring: countertop and wall mount dispensers with Satellite-fill icemakers Model Electrical connection Current C25FB400A/W, C50FB400A/W cord provided 220V 60Hz, 6.5 amp E25FB400A/W, E50FB400A/W 230V 50Hz, 6.5 amp C25CT400A/W, C50CT400A/W cord provided 220V 60Hz, 6.5 amp E25CT400A/W, E50CT400A/W 230V 50Hz, 6.5 amp C25HT400A/W, C50HT400A/W 220V 60Hz, 6.5 amp E25HT400A/W, E50HT400A/W 230V 50Hz, 6.5 amp C25CR400A/W, C50CR400A/W cord provided 220V 60Hz E25CR400A/W, E50CR400A/W 230V 50Hz C
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Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop and wall mount models with Satellite-fill icemaker (C/E25CR400A/W, C/E25HR400A/W, C/E50CR400A/W, C/E50HR400A/W) — none. 305mm (12") at top recommended for service • Countertop and wall mount models with integral icemaker (C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W) —
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Fig. 1 – Rear connections, freestanding models access panel (19mm) 3/4" FPT drain (B) power cord 20mm (A) 10mm (3/8") (.8") push-in water inlet 267mm 10mm (3/8") FPT condenser inlet location (D) (10.5") (water-cooled only) 10mm (3/8") FPT condenser outlet location (E) (water-cooled only) 171mm 800mm 19mm (3/4") MPT icemaker drain location (C) (6.75") (31.5") (water-cooled only) 384mm (15.125") 259mm (10.25") 79mm 79mm (3.125") (3.125") 19mm (3/4") MPT icemaker drain location (B) (air-cooled only
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Installing countertop dispensers Dispensers with top mount icemakers cannot be mounted on legs. They must be bolted to ! counter. Use gloves when lifting icemaker to protect hands from sheet metal edges. 1. Position dispenser in desired location, mark Fig. 2 – Counter cut-out, all models dispenser outline on counter and remove dispenser. 534mm (21") 512mm (20.125") 2. Drill four 10mm (3/8") holes in counter 12mm (.44") 267mm 13mm 39mm (1.5") (Fig. 2) to anchor dispenser to counter. (10.5"
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Fig. 4 – Rear connections, countertop 6. Temporarily remove rear access panel models with integral icemakers (Figs. 4 and 5) from rear of dispenser. 7. Loosen junction box mounting screws. Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser. Remove Phillips head screws from right side of junction box. 8. Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear dispenser panel. Resec
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Installing wall mount dispensers 1. Install supplied wall bracket with six 10 mm (3/8") diameter fasteners as shown in Fig. 7. Note: Three holes are available at each fastening site to allow capture of studs/support within wall. Steps 2 - 3 are required for models with integral icemaker only (C/E25HT400A/W and C/E50HT400A/W). 2. For models with integral icemaker, use straight edge to position filler strip flush with top edge of wall bracket. 3. Fasten filler strip to wall as shown in Fig.
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8. Remove utility knock-out (Fig.4, 5F) from rear of dispenser and install supplied protective grommet. For dispensers using Satellite-fill icemakers, remove ice transport tube knock-out (Fig. 5G) from rear of dispenser. 9. Run water supply line from back through utility knock-out (Fig. 5F) and connect water supply line to 3/8" FPT fitting on utility flange at bottom of dispenser (Fig. 3G). 10. Connect and run a dedicated drain line from 3/4" drain tube to wall or floor drain. An air b
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Installing Satellite-fill icemakers (models C/E25CR400A/W, C/E50CR400A/W, C/E25HR400A/W, C/E50HR400A/W) See Icemaker Installation Manual (form #00124453) for critical installation instructions for remote icemakers. Failure to comply with these instructions will result in poor performance ! and void warranty. 1. Install Satellite-fill icemaker following instructions in icemaker manual. 2. Run uninsulated ice transport tube from dispenser through ice transport tube knock-out (Fig. 5G) or thr
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Installing top mount icemakers (models C/E25CT400A/W, C/E50CT400A/W, C/E25HT400A/W, C/E50HT400A/W) Dispensers with top mount icemakers cannot be mounted on legs. They must be bolted to ! counter. Use gloves when lifting icemaker to protect hands from sheet metal edges. 1. On dispensers equipped with topmounted, water-cooled icemakers, feed condenser supply and drain lines from back through utility knock-out (Fig. 4F) or through counter, as appropriate. Connect condenser supply line to inle
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Fig. 11 – Ice transport tube and bin thermostat capillary tube mounting units with top mounted icemakers 19mm capillary tube (.75") Hand bend cap tube end to approx. 45° as shown 45° 15
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User information How the dispenser works Follett’s 25 and 50 automatic load ice and water dispensers receive ice from Follett’s 181kg (400lb)/day icemaker located in the dispenser base, in the cabinet top or in a remote location up to 6m (20 ft) away. Ice produced is stored in the bin section of the dispenser. When the dispense lever is pushed, the wheel motor is energized, causing the wheel to turn. This moves ice to the dispense chute where it drops by gravity into the container held below
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Recommended weekly cleaning 1. Wash drain pan and grille with Solution A above. Rinse thoroughly. 2. Slowly pour solution of 237ml (8 oz) household bleach mixed with 3.8L (1gal) hot water into drain pan to help prevent algae growth in drain lines. If dispenser is a SensorSAFE unit: 3. Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover. 4. Clean lens using soft cloth and mild, non-abrasive cleaner. 5. Reactivate dispenser by d
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Service information Wiring diagrams How unit works — lever models The dispense wheel motor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The icemaker receives the bin signal through the normally closed bin thermostat and the bin signal switch. When the bin level thermostat is calling for ice, a 16V circuit is completed to the bin signal terminals on the icemaker circuit board. When ice builds up a
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How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal reflects off the container and is detected by the sensor. The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water. LEDs on the board indicate when the board is receiving a signal from the sensors. A safe
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Dispenser troubleshooting Disconnect power to dispenser and icemaker before putting hands or arms in storage area, or attempting any repair or service to equipment. ! Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on • Check that congealed cubes are not causing a jam • Check that all drains are clear Symptom Possible cause Solution 1. Does not dispense a. Power switch off or faulty. a. Check switch; turn on or rep
