HP (Hewlett-Packard) PhotoSmart C500 user manual

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Chapter 6 - Troubleshooting and Maintenance
Problems and Solutions
Problem Solution
The camera is on but when I press a button, it  The camera may be in sleep mode to conserve
does not respond. battery power. Try pressing the flash or photo
quality buttons on the top of the camera.
 Try turning the camera off and then on again.
 Try unplugging the AC power adapter and
removing the NiMH batteries, and then reinstalling
them.
 Try removing all of the power sources, including
the coin bat

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Getting Assistance Problem Solution I am searching through photos by date, and have  Make sure that the From date is prior or equal to selected the find dates, but the camera is not the To date. responding. The status LCD is displaying an error message.  If the camera does not turn itself off, press the on/off button to turn the camera off and then on again. The main batteries are charged but the camera is  Check that you do not have an AC power adapter not responding. attached to the cam

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Getting Assistance Help If you have installed the software that came with your HP PhotoSmart C500 Digital Camera, you can use the Help system for assistance. The Help contains “how-to” information as well as troubleshooting suggestions. To access Help on a PC: 1. Start the HP PhotoSmart Photo Imaging software. 2. From the main window, click Help. To access Help on a Macintosh: 1. Double-click the HP PhotoSmart C500 Digital Camera Help folder on the desktop. 2. Double-click the browser version o

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Maintenance HP Customer Care by Phone Like most HP customers, you’ll probably never need to call us. But if you do, you’ll be connected to a service technician who specializes in your product and can help you find the answers you need. In an industry that’s known to keep customers waiting, we’re proud of our quick response time—most calls are connected in under three minutes. North America HP PhotoSmart Customer Care: (208) 376-FOTO (3686) For phone numbers in other countries, go to the HP Ph