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Norstar Voice Mail 4.0 FAX
Installation Guide
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Contents Regulatory information iii Repair facilities iv Chapter 1 Introduction to Norstar Voice Mail FAX 1 FAX overview 1 DFC overview 3 Specifications 3 Special tools 3 Precautions 4 Enabling the FAX software 4 Chapter 2 Installing the DFC on systems equipped with DVCs 5 Installation overview 6 Shutting down the Norstar Voice Mail system 6 Opening the NAM 7 Installing the DFC in the NAM 8 Installing the PEB Cable 11 Enabling the FAX software 13 Adding
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ii FAX Installation Guide P0886634 Issue 1.0
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Regulatory information iii Regulatory information FCC Regulations This equipment complies with Part 68 Rules and Regulations of the FCC Regulations for direct connection to the public switched telephone network. DOC Regulations This equipment complies with CS-03 Rules and Regulations of the Canadian DOC Regulations for direct connection to the public switched telephone network. Radio frequency interference Warning: This equipment generates, uses, and can radiate radio frequency
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iv Repair facilities Repair facilities In the event of equipment malfunction, all repairs must be performed by Northern Telecom or by one of its authorized dealers. In the USA: In Canada: Northern Telecom Inc. Northern Telecom Canada Ltd. Nashville Repair and Distribution Center 30 Norelco Drive 640 Massman Drive Weston, ON Nashville, TN 37210 M9L 2X6 Attn: RA# Tel: (416) 744-5201 Tel: (615) 883-9220 Fax: (416) 744-5227 Note: You receive an RA# when you call the repair center in Nas
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Introduction to Norstar Voice Mail FAX 1 Norstar Voice Mail FAX provides Norstar Voice Mail with fax functionality. This installation guide is intended for the installer of Norstar Voice Mail FAX and describes how the FAX option should be installed and prepared for operation. Norstar Voice Mail FAX can be installed on systems equipped with either a Media Services Base Interface Card (BIC) or Digital Voice Cards (DVC)s. The procedures for installing the Digital Fax Card (DFC) differs b
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2 Introduction to Norstar Voice Mail FAX Figure 1 FAX overview External fax machine External caller receives a fax from Fax-on-Demand Mailbox. OR Fax sent to office fax machine behind Norstar or to a Personal Mailbox. Personal Mailbox Other office receives a fax as part of a message. Norstar office Mailboxes are accessed and fax programming is done from here. Fax Overflow Mailbox stores faxes if office fax machine is busy and prints them later. DVC or BIC Norstar Telephone DFC Nor
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Introduction to Norstar Voice Mail FAX 3 DFC overview The Digital Fax Card (DFC) is installed in an expansion bus slot on the Norstar Application Module (NAM) and supports four Fax Channels. There are no Time Compression Multiplexing (TCM) connections to the DFC. The DFC uses the Voice Channels on the Digital Voice Cards (DVCs) or BIC to connect the Fax Channels to fax machines or a call. Note: When Norstar Voice Mail FAX is using a Voice Channel to connect to the fax
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4 Introduction to Norstar Voice Mail FAX Precautions Before installing or upgrading a DFC, you must take the following precautions: • Shut down the Norstar Voice Mail system—A shutdown procedure allows Norstar Voice Mail to perform all necessary shutdown activities before power is removed. For more information, refer to "Shutting down the Norstar Voice Mail system" on page 6. • Unplug the NAM power cord—The NAM power supply contains high voltage. If you do not unplug the
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Installing the DFC on systems equipped with 2 DVCs Only one DFC can be installed in the Norstar Applications Module (NAM). The DFC connects to the DVCs through the PCM Expansion Bus (PEB) cable. This cable must be connected from the DFC to each DVC. The PEB cable connects the DFC to the DVC to share the ports connected to Norstar. The following section provides step-by-step instructions for the installation of the FAX software, a DFC and the PEB cable in a Norstar Voice Mail system equ
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6 Installing the DFC on systems equipped with DVCs Installation overview To add Norstar Voice Mail FAX to a system equipped with DVCs you must: • Set the DFC jumpers • Install the DFC • Connect the DFC to the DVCs with the PEB cable • Enable the FAX software Shutting down the Norstar Voice Mail system Before you remove the power from Norstar Voice Mail, you must shutdown the Norstar Voice Mail system. Performing a shutdown allows Norstar Voice Mail to perfor
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Installing the DFC on systems equipped with DVCs 7 Opening the NAM 1. Warn customers that Norstar Voice Mail will be out of service while you are installing the FAX option. 2. Shutdown the Norstar Voice Mail system. Note: For information about performing a shutdown, refer to "Shutting down the Norstar Voice Mail system" on page 6. 3. Unplug the NAM power cord from the AC outlet. 4. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grou
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8 Installing the DFC on systems equipped with DVCs Figure 4 Removing the front cover Installing the DFC in the NAM 1. Make sure you are wearing your antistatic grounding strap. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounded metal surface. 2. If you are installing FAX on an earlier NAM, locate slot 7 on the expansion bus. Remove the slot cover screw and the metal slot cover from the slot. Refer to Figure 5 on page 9. If you ar
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Installing the DFC on systems equipped with DVCs 9 Figure 5 Locating the expansion bus slots on a NAM DFC - Slot 7 Figure 6 Locating the expansion bus slots on a NAM II DFC - Slot 8 P0886634 Issue 1.0 FAX Installation Guide
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10 Installing the DFC on systems equipped with DVCs 3. Switch SW1 should be set according to the following table: Position87654321 State off on off off on on on on 4. Switch SW2 should be set according to the following table: Position 2 1 State on on 5. Ensure there is a jumper on position 10 of the INTERRUPT. Note: The settings in these table are the default values and should be set properly when the board is received. Refer to Figure 2 on page 5 for the location of the switch SW1, SW2 a
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Installing the DFC on systems equipped with DVCs 11 Installing the PEB Cable Figure 7 shows an example of how the PEB cable is installed on an earlier NAM. In this example, the Norstar Voice Mail module is equipped with four DVCs. The DFC is at the right end of the PEB “chain” in slot 7 and the leftmost DVC, DVC 1, is at the other end of the chain in slot 3. Figure 7 NAM PEB Cable installation example DFC DVC4 DVC2 Slot 7 DVC3 Slot 6 DVC1 Slot 5 Slot 4 Slot 3 Figure 8 shows an example of how
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12 Installing the DFC on systems equipped with DVCs 1. Remove all DVCs from the NAM. 2. Remove the PEB terminator XRN2 from DVC 1. Refer to Figure 9 for the location of the PEB terminators. Figure 9 Digital Voice Card PEB connector PEB terminator XRN1 PEB terminator XRN2 To remove a PEB terminator, place a flat-head screwdriver between the terminator and its socket and gently pry the terminator loose. Figure 10 Removing a PEB terminator 3. Remove both PEB terminators, XRN1 and XRN2, from any
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Installing the DFC on systems equipped with DVCs 13 Figure 11 Installing the PEB Cable PEB Connector DFC Interrupt SW2 SW1 PEB Terminator 5. Insert the DVCs and connect the PEB cable to each card. Note: To ease installation, start with the DVC that is closest to the DFC and finish with the DVC farthest away. Also make sure you connect the PEB cable before you insert the next DVC. 6. Fold the PEB cable so it lies flat against the card edges. 7. Proceed to step 1 of Enabling the FAX software. E
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14 Installing the DFC on systems equipped with DVCs 6. Close the module door. Note: To lock the door, turn the lock 90° clockwise until the screwdriver slot is horizontal. 7. Plug the power cord into the AC outlet. Adding a Digital Voice Card after FAX is installed After you have installed the FAX option on the NAM, the installation of another DVC requires a few extra steps. These extra steps are required to remove PEB terminators and install the PEB cable. To install a DVC: 1. Warn customer
