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Phone Guide
Cisco Unified IP Phone 7960G and
7940G for Cisco Unified CallManager
5.0 (SIP)
INCLUDING LICENSE AND WARRANTY
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
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Common Phone Tasks Softkey Definitions View online Press or twice Answer Answer a call i help on the quickly. BlndXfr Transfer a call without talking to phone the transfer recipient Place a call Go off-hook before or after Cancel Cancel an action and exit the dialing a number. screen without applying changes Place a call Press NewCall. The original CFwdAll Setup/cancel call forwarding while another call is placed on hold Quick Reference Confrn Create a conference call call is active autom
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Phone Screen Icons Button Icons Call State Messages Incoming call Services Off-hook or Help i On-hook Directories Selected Device Handset in use Settings Headset in use Speaker Speakerphone in use Mute Other Features Speed Dial Headset Message waiting Phone service URL assigned
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Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Accessibility Features 11 Connecting Your Phone 12 An Overview of Your Phone 15 Understanding Buttons and Hardware 15 Understanding Phone Screen Features 18 Cleaning the Phone Screen 18 Understanding Feature Buttons and Menus 19 Entering and Editing Text 19 Understanding the Help System on Your Phone 20 Understanding Lines vs. Calls 20 Understanding Feature Availability 20 Basic Ca
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Making Conference Calls 27 Do Not Disturb 28 Advanced Call Handling 29 Speed Dialing 29 Using Caller ID Blocking 30 Blocking Anonymous Calls 30 Using Auto-Complete Number 30 Using Call Waiting 31 Using Call Hold Ringback 31 Using Stutter Message Waiting 31 Using Auto Answer (Intercom) 32 Using a Shared Line 32 URL Dialing 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using Phone Settings 34 Customizing Rings and Message Indicators 34 Customizing the Phone Screen 34 Usin
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Understanding Additional Configuration Options 43 Troubleshooting Your Phone 44 Viewing Phone Administration Data 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) vii
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viii OL-8134-01
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Getting Started Using this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to commonly used sections. If you want to... Then... Explore your phone on your own Press or on the phone when you need assistance. i Review safety information See the “Safety and Performance Information” section on page 2. Connect your phone See the “Con
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Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Read the following safety notices before installing or using your Cisco Un
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Getting Started Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla. SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES
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Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documen
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Getting Started Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco Unified
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Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo. GUARDE ESTAS INST
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Getting Started Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Ci
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Getting Started Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 9
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Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables. Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or a minimum 24 AWG communication cable. Using an External Power Supply The following warnings apply whe
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Getting Started Using External Devices The following information applies when you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that y
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Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V 7 2 6 3 5 4 1 DC adaptor port (DC48V) for phones not 5 Access port (10/100 PC) for connecting provided with inline power your phone to your computer 2 6 AC-to-DC power supply Handset port 3 AC power cord 7 Headset port 4 8 Network port (10
