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CHAPTER 3
Setting Up the Cisco Unified IP Phone
This chapter includes the following topics, which help you install the
Cisco Unified IP Phones 7970G/7971G-GE on an IP telephony network:
• Before You Begin, page 3-2
� Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components,
page 3-5
� Installing the Cisco Unified IP Phone, page 3-8
� Adjusting the Placement of the Cisco Unified IP Phone, page 3-11
� Verifying the Phone Startup Process, page 3-14
� Configuring Startup Network Setting
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Chapter 3 Setting Up the Cisco Unified IP Phone Before You Begin Before You Begin Before installing the Cisco Unified IP Phone, review the requirements in these sections: � Network Requirements, page 3-2 � Cisco Unified CallManager Configuration, page 3-2 � Safety, page 3-3 Network Requirements For the Cisco Unified IP Phones 7970G/7971G-GE to successfully operate as a Cisco Unified IP Phone endpoint in your network, your network must meet these requirements: � Working Voice over IP (VoI
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Chapter 3 Setting Up the Cisco Unified IP Phone Before You Begin If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco Unified CallManager before connecting any Cisco Unified IP Phone to the network. For information about enabling and configuring auto-registration, refer to Cisco Unified CallManager Administration Guide. Also, see the “Adding Phones to the Cisco Unified CallManager Database” section on page 2-13. You must use Cisco Unified Cal
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Chapter 3 Setting Up the Cisco Unified IP Phone Before You Begin Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Caution Inline power circuits pro
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Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components The Cisco Unified IP Phone 7970G/7971G-GE includes these components on the phone or as accessories for the phone: � Network and Access Ports, page 3-5 � Handset, page 3-5 � Speakerphone, page 3-6 � Headset, page 3-6 Network and Access Ports The back of the Cisco Unified IP Phone 7970G/7971G-GE includes these p
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Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components Speakerphone By default, the speakerphone is enabled on Cisco Unified IP Phones 7970G/7971G-GE. You can disable the speakerphone through the Cisco Unified CallManager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration web page for the phone, check the Disable Speakerphone check box. Headset Althoug
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Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970G/7971G-GE Components Audio Quality Subjective to the User Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well
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Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Using External Devices with Your Cisco Unified IP Phone The following information applies when you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (speakers, microphones, and headsets) that are shielded (screened) against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their pr
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Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Note Before using external devices, read the “Using External Devices with Your Cisco Unified IP Phone” section on page 3-8 for safety and performance information. To install a Cisco Unified IP Phone, perform the following steps: Procedure Notes Reference 1. Connect the handset to the —— Handset port. 2. Connect a headset to the Optional. You can add a headset See the “Headset” section on Headset port. la
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Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phones 7970G/7971G-GE Rear Cable Connections 1 AUX 10/100/1000 SW 10/100/1000 PC DC48V 3 7 2 6 5 4 1 DC adapter port (DC48V) 5 Access port (1000 appears on the Cisco Unified IP Phone 7971G-GE only) 2 Power supply with DC Connector 6 Handset port 3 Power cable with AC wall plug 7 Headset port 4 Network port (1000 appears on the Cisco Unified IP Phone 7971G-GE only) Cisco Unifie
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Chapter 3 Setting Up the Cisco Unified IP Phone Adjusting the Placement of the Cisco Unified IP Phone Related Topics � Before You Begin, page 3-2 � Adjusting the Placement of the Cisco Unified IP Phone, page 3-11 � Configuring Startup Network Settings, page 3-16 Adjusting the Placement of the Cisco Unified IP Phone The Cisco Unified IP Phone includes an adjustable footstand. When placing the phone on a desktop surface, you can adjust the tilt height to several different angles in 7.5 deg
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Chapter 3 Setting Up the Cisco Unified IP Phone Adjusting the Placement of the Cisco Unified IP Phone Securing the Phone with a Cable Lock You can secure the Cisco Unified IP Phone 7970G/7971G-GE to a desktop using a laptop cable lock. The lock connects to the security slot on the back of the phone and the cable can be secured to a desktop. The security slot can accommodate a lock up to 20 mm. Compatible laptop cable locks include the Kensington® laptop cable lock and laptop cable locks
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Chapter 3 Setting Up the Cisco Unified IP Phone Adjusting the Placement of the Cisco Unified IP Phone Mounting the Phone to the Wall You can mount the Cisco Unified IP Phone on the wall using the footstand as a mounting bracket or you can use special brackets available in a Cisco Unified IP Phone wall mount kit. (Wall mount kits must be ordered separately from the phones.) If you attach the phone to a wall using the standard footstand and not the wall mount kit, you need to supply the f
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Chapter 3 Setting Up the Cisco Unified IP Phone Verifying the Phone Startup Process Figure 3-3 Parts Used in Wall Mounting the Cisco Unified IP Phone 1 Footstand adjustment button—Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate—Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to it, the phone begins its startup process by cycling through the following steps. 1. These buttons flash o
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Chapter 3 Setting Up the Cisco Unified IP Phone Verifying the Phone Startup Process 2. Some or all of the line keys flash orange. Caution If the line keys flash red in sequence after flashing yellow, do not power down the phone until the sequence of red flashes completes. This sequence can take several minutes to complete. 3. Some or all of the line keys flash green. Normally, this sequence takes just a few seconds. However, if the phone’s Flash memory is erased or the phone load is corr
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Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Startup Network Settings 6. The main LCD screen displays: – Current date and time – Primary directory number – Additional directory numbers and speed dial numbers, if configured – Softkeys If the phone successfully passes through these stages, it has started up properly. If the phone does not start up properly, see the “Resolving Startup Problems” section on page 9-2. Configuring Startup Network Settings If you are not using DHC
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Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone For more information about the security features, see the “Understanding Security Features for Cisco Unified IP Phones” section on page 1-12. Also, refer to Cisco Unified CallManager Security Guide. A Locally Significant Certificate (LSC) installs on phones after you perform the necessary tasks that are associated with the CAPF. You can use Cisco Unified CallManager Administration to confi
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Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone Procedure Step 1 Obtain the CAPF authentication string that was set when the CAPF was configured. Step 2 From the phone, press the Settings > Security Configuration. Note You can control access to the Settings Menu by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration Settings page. For more information, see Cisco Unified CallManager Adminis
