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CHAPTER8
Monitoring the Cisco Unified Wireless
IP Phone Remotely
Each Cisco Unified IP Phone has a web page from which you can view a variety
of information about the phone, including:
• Home—Summary information about the phone
Setup—Configurable settings for network profiles, USB port, and trace data
Information—Network and device static information
Statistics—Wireless LAN and IP network data
Stream Statistics—Displays counters and statistics for the current call
System—Configurab
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Accessing the Web Page for a Phone This chapter includes these topics: Accessing the Web Page for a Phone, page 8-2 Summary Information, page 8-3 Network Configuration Information, page 8-4 Device Information, page 8-9 Wireless LAN Statistics, page 8-11 Network Statistics, page 8-13 Stream Statistics, page 8-16 Accessing the Web Page for a Phone To access the web page for a Cisco Unified IP Phone, follow these
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Summary Information Step 3 Log in to the web pages with username: admin and enter the password: Cisco for the phone web pages. The web pages for a Cisco Unified Wireless IP Phone 7921G includes these items for monitoring the phone: Summary Information—Displays general information about the phone.For more information, see the “Summary Information” section on page 8-3. Network Information—Displays network configuration
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Configuration Information Table 8-1 Home: Summary Items (continued) Item Description Wireless Information Active Network Profile Name of the profile that the phone is currently using SSID SSID that the phone is currently using Access Point Name of the access point to which the phone is associated MAC Address Media Access Control (MAC) address of the phone Network Information IP Address Internet Protocol (IP) addres
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Configuration Information Table 8-2 Network Information Items Item Description IP Information DHCP Server IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IP address. BootP Server Not used. MAC Address Media Access Control (MAC) address of the phone. Host Name Unique, fixed name that is automatically assigned to the phone based on the MAC address. Domain Name Na
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Configuration Information Table 8-2 Network Information Items (continued) Item Description Call Manager 1–5 Host names or IP addresses, in prioritized order, of the Cisco Unified CallManager servers with which the phone can register. An item can also show the IP address of an SRST router that is capable of providing limited Cisco Unified CallManager functionality, if such a router is available. Each available s
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Configuration Information Table 8-2 Network Information Items (continued) Item Description SRST Information SRST Reference IP The IP Address for the Survivable Remote Site Telephony (SRST) designation, which identifies an SRST router capable of providing Cisco Unified CallManager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified CallManager serv
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Configuration Information Table 8-2 Network Information Items (continued) Item Description Preemption Identifies call preemption capability set for this phone. Forceful—The phone allows higher priority calls to preempt lower priority calls. Disabled—The phone does not preempt lower priority calls with higher priority calls. Default—The phone uses the device pool setting. QoS Information DSCP for Call Control Diffe
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Device Information Table 8-2 Network Information Items (continued) Item Description Proxy Server URL Not used. Authentication URL URL that the phone uses to validate requests made to the phone web server. Locale Information User Locale User locale associated with the phone user. Identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text i
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Device Information Table 8-3 Device Information Area Items Item Description MAC Address Media Access Control (MAC) address of the phone Host Name Host name that the DHCP server assigned to the phone Directory Number Directory number assigned to the phone System Load ID Identifier of the firmware running on the phone Version Version of the phone hardware Serial Number Serial number of the phone Model Number Model number of
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Wireless LAN Statistics Table 8-3 Device Information Area Items (continued) Item Description WLAN Regulatory Domain Identifier for the wireless regulatory region in which this phone must operate USB Vendor/Product ID Unique code that identifies the phone as a Cisco Systems product USB RNDIS Device Manufacturer-assigned unique MAC address for Address the USB Remote Network Driver Interface Specification (RNDIS) for the p
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Wireless LAN Statistics Table 8-4 Wireless LAN Statistics Items (continued) Item Description Association Rejects Number of rejected association attempts Association Timeouts Number of failed association attempts due to timeout Authentication Rejects Number of authentication attempts that the AP rejected Authentication Timeouts Number of failed authentication attempts due to timeout Tx Statistics (Best Effort) Tx OK Frames
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Statistics Table 8-4 Wireless LAN Statistics Items (continued) Item Description Tx Statistics (Voice) Tx OK Frames Number of frames transmitted with successfully Tx Error Frames Number of frames transmitted with errors Tx Unicast Frames Number of frames transmitted that are unicast traffic Tx Multicast Frames Number of frames transmitted that are multicast traffic Tx Broadcast Frames Number of frames transmitted th
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Statistics Table 8-5 Network Statistics Screen Items Item Description IP Statistics IpInReceives Number of input datagrams received from interfaces including those received in error IpInHdrErrors Number of input datagrams discarded due to errors in IP headers IpInAddrErrors Number of input datagrams discarded because IP address in header destination field was not valid IpInForwDatagrams Number of input datagrams
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Network Statistics Table 8-5 Network Statistics Screen Items (continued) Item Description IpInFragFails Number of IP datagrams that were discarded because they could not be fragmented IpInFragCreates Number of IP datagram fragments generated TCP Statistics TcpRtoAlgorithm Determines timeout value used for retransmitting unacknowledged octets TcpRtoMin Minimum value for retransmission timeout in milliseconds TcpRtoMax Max
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Stream Statistics Table 8-5 Network Statistics Screen Items (continued) Item Description TcpRetransSegs Number of TCP segments transmitted containing previously transmitted octets TcpInErrs Number of segments with bad TCP checksum TcpOutRsts Number of TCP segments sent containing RST flag UDP Statistics UdpinDatagrams Number of UDP datagrams delivered to UDP users UdpNoPorts Number of received UDP datagrams for which there
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Stream Statistics Table 8-6 Stream Statistics Items (continued) Item Description Sender Joins Number of times the phone has started transmitting a stream Receiver Joins Number of times the phone has started receiving a stream Byes Number of times the phone has stopped transmitting a stream Start Time Internal time stamp indicating when Cisco Unified CallManager requested that the phone start transmitting packets Ro
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Stream Statistics Table 8-6 Stream Statistics Items (continued) Item Description Receiver Packets Number of RTP voice packets received since voice stream was opened Note This number is not necessarily identical to the number of RTP voice packets received since the call began because the call might have been placed on hold. Receiver Octets Total number of octets received by the phone Receiver Tool Type of audio encoding
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Stream Statistics Table 8-6 Stream Statistics Items (continued) Item Description Min MOS LQK Lowest MOS LQK score observed from start of the voice stream Max MOS LQK Baseline or highest MOS LQK score observed from start of the voice stream These codecs provide the following maximum MOS LQK score under normal conditions with no frame loss: G.711 gives 4.5 G.729 A /AB gives 3.7 MOS LQK Version Version of the Cisco
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Chapter 8 Monitoring the Cisco Unified Wireless IP Phone Remotely Stream Statistics Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 OL-10802-02 8-20
