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ThinkPad R50 Series
Service and Troubleshooting Guide
® ThinkPad R50 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under Appendix A, “Important safety instructions,” on page 43, Appendix B, “Wireless related information,” on page 51, Appendix C, “Warranty information,” on page 55, and Appendix D, “Notices,” on page 77. First Edition (September 2003) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHI
Important notice for users Important regulatory notice for users ® The ThinkPad R50 Series computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations. Before you use the ThinkPad R50 Series computer, please find and read Regulatory Notice for ThinkPad R50 Series, the notice that supplements this Service and Tr
® iv ThinkPad R50 Series Service and Troubleshooting Guide
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive. You can also use the Access IBM button to interrupt the startup sequence of your computer and start the Acce
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. ® vi ThinkPad R50 Series Service and Troubleshooting Guide
Contents Important notice for users. . . . . . . iii Getting help and service . . . . . . . . 38 Important regulatory notice for users. . . . iii Getting help on the Web . . . . . . . . 38 Information about hard disk capacity. . . . iii Calling IBM . . . . . . . . . . . . 38 Getting help around the world. . . . . . 41 Finding information with Access IBM . . . v Appendix A. Important safety instructions 43 Laser compliance statement . . . . . . . 48 Chapter 1. Overview of your new ThinkPad comput
® viii ThinkPad R50 Series Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance . . . . . . . 2 Specifications . . . . . . . . . . . . 5 Features. . . . . . . . . . . . . . 3 Caring for your ThinkPad computer . . . . 6 © Copyright IBM Corp. 2003 1
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view ® 2 ThinkPad R50 Series Service and Troubleshooting Guide
Features Features Processor ® ® v Intel Pentium M Processor Memory v Double data rate (DDR) synchronous dynamic random access memory (DRAM) Memory Speed Support: Your computer may not be able to operate at all memory speeds (MHz). A system designed for a slower memory speed may be able to utilize faster memory, but will only operate at the slower speed. Storage device v 2.5-inch hard disk drive Display The color display uses TFT technology: v Size: 14.1 inch or 15.0 inch, depending on the model
Features v Integrated wireless LAN (IEEE 802.11a/b/g) feature (on some models) v Integrated wireless LAN (IEEE 802.11b) feature (on some models) v Integrated Bluetooth feature (on some models) ® 4 ThinkPad R50 Series Service and Troubleshooting Guide
Specifications Specifications Size 14-inch model v Width: 314 mm (12.4 in.) v Depth: 260 mm (10.2 in.) v Height: front 34 mm (1.35 in.), rear 37 mm (1.46 in.) 15-inch model v Width: 332 mm (13.1 in.) v Depth: 269 mm (10.6 in.) v Height: front 37 mm (1.46 in.), rear 40 mm (1.58 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5° to 35°C (41° to 95°F) - Operating with a diskette: 10° to
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Important tips: Be careful about where and how you work v Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or w
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with an optical drive such as CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray. v Wait until you he
Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied). v Store your external and removable hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging w
Caring for your ThinkPad computer 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4. Wring out as much of the liquid as you can. 5. Wipe the display again; do not let any liquid drip into the computer. 6. Be sure to dry the display before closing it. Chapter 1. Overview of your new ThinkPad computer 9
Caring for your ThinkPad computer ® 10 ThinkPad R50 Series Service and Troubleshooting Guide