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HP DeskJet 300 Series Printer Family
Technical Support Solutions Guide
HP DeskJet 300 Series Printer Family Technical Support Solutions Guide HP DeskJet Portable, DeskJet 310, DeskJet 320 and DeskJet 340 H HP Part Number 5960-9677 Printed in U.S.A. September 1995 Edition Thi d t t d ith F M k 4 0 4
Notice The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Copyright Hewlett-Packard Company
Publication History This document is the second Technical Support Solutions Guide (TSSG) for the DeskJet 300 Series printer family. The printing history of this guide is: First Edition . . . . . . . . . . . . . . September 1994 Second Edition . . . . . . . . . . . . September 1995 Trademark Credits AGFA is a registered trademark of Agfa-Gevaert AG. Arial is a U.S. registered trademark of the Monotype Corporation. CG Times, a product of Agfa Corporati
Conventions This document uses special conventions to clarify information and ensure your safety and the safety of the product. Pay special attention to the information highlighted in the following ways: Italic type is used for the titles of publications and for emphasis in a paragraph. Warning text is used where danger to an individual can develop. Warning Caution text is used where a risk of damage to equipment can develop. Caution Note Note text is used for special instructions. i
About This Guide This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet Portable, HP DeskJet 310, HP DeskJet 320 and HP DeskJet 340 printers. It represents a collection of information gathered from Hewlett-Packard’s dealer and end-user support organizations. The purpose of this guide is to provide answers to frequently asked questions and solutions to common problems. While the content of this guide is quite comprehensi
1 Product Information Chapter Contents Section Title Page Model Numbers and Product Positioning . . . . . . . . . . . . . . . . . 1-2 HP DeskJet Portable old and new models . . . . . . . . . . . . . . . 1-2 Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Features and Beneﬁts . . .
Model Numbers and Product Positioning There are four printers in the HP DeskJet 300 Series printer family: • HP DeskJet 340 • HP DeskJet 320 • HP DeskJet 310 • HP DeskJet Portable Table 1-1. The HP DeskJet 300 Series Printer Model Numbers and Product Positioning Model Model Printer Number Status Product Positioning HP’s DeskJet family inkjet printer for notebook PC users HP DeskJet 340 Printer with optional color and 600 by 300 addressable rasterpoints C2655A Availa
|1||HP (Hewlett-Packard) 4100 mfp||All in One Printer||23|
|2||HP (Hewlett-Packard) 3535||All in One Printer||26|
|3||HP (Hewlett-Packard) 140||All in One Printer||23|
|4||HP (Hewlett-Packard) 410||All in One Printer||12|
|5||HP (Hewlett-Packard) 7110||All in One Printer||55|