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Cisco Model DPC3925 and EPC3925
8x4 DOCSIS 3.0 Wireless
Residential Gateway with Embedded
Digital Voice Adapter User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2
Introduction ............................................................................................................... 12
What's In the Carton? ............................................................................................... 1
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adres
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IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparació
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) tha
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IMPORTANT SAFETY INSTRUCTIONS Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source. Eliminate AC Mains Overloads WARNING: Avoid
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IMPORTANT SAFETY INSTRUCTIONS Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables. Telephone Equipment Notice When using your telephone equipment, basic safety precautions should always be followed to reduce the
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IMPORTANT SAFETY INSTRUCTIONS United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio commun
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IMPORTANT SAFETY INSTRUCTIONS Radiation Exposure Statements Note: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm) between the radiator and your body. US This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based in accordance with FCC OET
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IMPORTANT SAFETY INSTRUCTIONS CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements. 4021192 Rev A 9
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IMPORTANT SAFETY INSTRUCTIONS Note: The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com. The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: Radio: EN 300 328 EMC: EN 301 489-1 and EN 301 489-17 Safety: EN 60950 and EN 50385 The CE mark an
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IMPORTANT SAFETY INSTRUCTIONS Antennas 20090312 CE_Gateway Use only the antenna supplied with the product. 4021192 Rev A 11
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Introduction Introduction Welcome to the exciting world of high-speed Internet and high-quality digital ® ® telephone service. Your new Cisco Model DPC3925 DOCSIS 3.0 or EPC3925 EuroDOCSIS™ Wireless Residential Gateway with Embedded Digital Voice Adapter is a cable modem that meets industry standards for high-speed data connectivity along with reliable digital telephone service. The DPC3925 and EPC3925 residential gateway delivers data, voice and wired (Ethernet) or wireless gateway cap
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Introduction Color-coded interface ports and corresponding cables simplify installation and setup DOCSIS-5 compliant LED labeling and behavior provides a user and technician friendly method to check operational status and act as a troubleshooting tool Allows automatic software upgrades by your service provider 4021192 Rev A 13
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What's In the Carton? What's In the Carton? When you receive your wireless residential gateway, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items: One power adapter (models One of the DOCSIS Residential requiring external power supply) Gateway models (DPC3925 or EPC3925): One CD-ROM One Ethernet cable (CAT5/RJ-45) If any of these items are missing or dama
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Front Panel Description Front Panel Description The front panel of your residential gateway provides LED status indicators that indicate how well and at what state your residential gateway is operating. See Front Panel LED Status Indicator Functions (on page 99), for more information on front panel LED status indicator functions. Model DPC3925 shown here 1 POWER—ON, power is applied to the wireless residential gateway 2 DS—ON, the wireless residential gateway is receiving data
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Back Panel Description Back Panel Description The following illustrations show the description and function of the back panel components on the Cisco DPC3925 residential gateway. 1 POWER—Connects the residential gateway to the AC power adapter that is provided with your residential gateway CAUTION: Avoid damage to your equipment. Only use the power supply that is provided with your residential gateway. 2 ON/OFF SWITCH (European models only)—Allows you to power of the residential
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Back Panel Description 8 WIRELESS SETUP—Pressing this switch initiates wireless setup, this feature allows the user to add new Wi-Fi Protected Setup (WPS) compliant wireless clients to the home network 9 RESET—A momentary pressing (1-2 seconds) of this switch reboots the EMTA. Pressing the switch for more than ten seconds first causes a reset-to-factory- default of all settings and then reboots the gateway CAUTION: The Reset button is for maintenance purposes only. Do not use unle
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What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your residential gateway operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. Note: You will also need an active cable input line and an Internet connection. Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or
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How Do I Subscribe to High-Speed Internet and Telephone Service? How Do I Subscribe to High-Speed Internet and Telephone Service? Before you can use your residential gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the options in this section. I Do Not Have a High-Speed Internet Access Account If you do not have a high-speed Internet acc
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How Do I Subscribe to High-Speed Internet and Telephone Service? I Already Have an Existing High-Speed Internet Access Account If you have an existing high-speed Internet access account, you must give your service provider the serial number and the MAC address of the residential gateway. Refer to the serial number and MAC address information listed previously in this section. I Want to Use the Application Server for Telephone Service You will also need to set up a telephone account with
