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Gateway Series
G100 / G200 / G400 / G800
Administrator Manual
601-00020 Rev. B
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Digium, Inc. 445 Jan Davis Drive Huntsville, AL 35806 United States Main Number: +1 (256)-428-6000 Tech Support: +1 (256)-428-6161 U.S. Toll Free: +1 (877)-344-4861 Sales: +1 (256)-428-6262 www.digium.com www.asterisk.org www.asterisknow.org © Digium, Inc. 2013 All rights reserved. No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permis
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Compliance Information Compliance information for this product is available at http://www.digium.com/compliance. Digium, Inc. Page 3
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Introduction to Gateway Series Documentation This manual contains product information for the Gateway Series appliances. Be sure to refer to any supplementary documents or release notes that were shipped with your equipment. The manual is organized in the following manner: Chapter/ Title Description Appendix Overview Identifies the features of your unit. 1 Unit Installation Provides instructions for installing the unit. 2 Configuration Provides instructions on how to co
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Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed. To reduce the risk of damage or injury, follow all steps or procedures as instructed. The ESD symbol indicates electrostatic sensitive d evices. Observe precautions for handling de vices. Wear a properly grounded electrostatic discharge (ESD) wrist strap while handling the device. The Electrical Hazard Symbol
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Important Safety Instructions Servicing. Do not at tempt to service this unit. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. Batteries. The batteries in the unit are not user-serviceable. Refer servicing to qualified service personnel. CAUTION - Risk of explosion if battery is replaced by an incorrect type. Batteries should be disposed of according to the local laws and regulations of your region. ATTENTION - II y
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TABLE OF CONTENTS Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Echo-Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Chapter 2 Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Shipment Inspection . . . . . . . . .
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Table Of Contents Appendix A Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Appendix C Glossary and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Digium, Inc. Page 8
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List of Figures Figure 1: TDM PBX to VoIP Scenario . . . . . . . . . . . . . . . . . . .13 Figure 2: VoIP PBX to TDM Scenario . . . . . . . . . . . . . . . . . . .13 Figure 3: TDM PBX to TDM and VoIP Scenario . . . . . . . . . . .14 Figure 4: G100 Single Port Appliance . . . . . . . . . . . . . . . . . . .19 Figure 5: G200 Dual Port Appliance . . . . . . . . . . . . . . . . . . . .20 Figure 6: G800 Octal Port Appliance . . . . . . . . . . . . . . . . . . . .21 Figure 7: Side-
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List of Tables Table 1: Gateway Series Models. . . . . . . . . . . . . . . . . . . . . . 23 Table A-1: Gigabit Ethernet Port Pinouts . . . . . . . . . . . . . . . . . .85 Table A-2: RJ45 T1/E1 Port Connector. . . . . . . . . . . . . . . . . . . .86 Digium, Inc. Page 10
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Chapter 1 Overview Digium's Gateway Series is a converged media gateway product line designed to interface between TDM (T1/E1) and IP networks (SIP). The Gateway Series connects legacy te lephone systems to IP networks and seamlessly integrates VoIP PBXs with the PSTN. Powered by innovative hardware and software solutions, Digium’s Gateway Series a re managed by a simple, intuitive web-based interface. Digium, Inc. Page 11
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Chapter 1: Overview Supported Voice Modes: PRI CPE and PRI NET (T1 / E1) – National ISDN 1 / NI 1 – National ISDN 2 / NI 2 – EuroISDN – 4ESS (AT&T) – 5ESS (Lucent) – DMS100 – Q.SIG E&M (T1 only) – Wink – Feature Group B – Feature Group D FXO and FXS (T1 only) – Ground Start – Loop Start – Loop Start with Dis connect Detect (Kewlstart) SIP Example scenarios ut ilizing the Gateway Series are illustrated in Figure 1, Figure 2, and Figure 3. Digium, Inc. Page 12
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Chapter 1: Overview Figure 1: TDM P BX to VoIP Scenario Figure 2: VoIP PBX to TDM Scenario Digium, Inc. Page 13
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Chapter 1: Overview Figure 3: TDM P BX to TDM and VoIP Scenario Digium, Inc. Page 14
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Chapter 1: Overview Echo-Cancellation Administrators connecting their Gateway Series appliances to the PSTN or other devices are likely to be placing calls that will r esult, at some point, in an unbalanced 4-wire/2-wire hybrid. The result of this hybrid is the reflection of a near-end echo to the calling party. Elimination of this echo is the responsibility of echo cancellation. The Gateway Series appliance utilizes hardware-based voice processors for echo cancellation
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Chapter 2 Unit Installation This chapter provides the following information: Unpacking the Unit on page 17 Shipment Inspection on page 18 Front Panel Identification on page 19 Unit Identification on page 23 Hardware Installation on page 24 Note: The Gateway S eries appliance installation instructions are written so that they will apply to any model in the series. Examples and model specific information are included as ne eded. Digium, Inc. Page 16
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Chapter 2: Unit Installation Unpacking the Unit When you unpack your unit, carefully inspect i t for any damage that may have occurred in shipment. If damage is sus pected, file a claim with the carrier and contact the reseller from which the unit was purchased. If the unit was purchased directly from Digium, contact Digium Technical Support at +1 ( 256)-428-6161. Keep the original shipping container to use for future shipment or proof of damage during shipment. Note:
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Chapter 2: Unit Installation Shipment Inspection The following items are included in shipment of a Gateway S eries appliance: Gateway Series appliance Power cord with attached T1/E1 loopback plug Mounting brackets (2 each) Bracket m ounting screws, #8-32 black truss he ad, Phillips, 3/16” length (6 each) Side-by-side mounting screws, #6-32 pan he ad, Phillips, 3/16” length (3 each) Side-by-side mounting shoulder washers (3 each) Rubber feet (4 each) Grou
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Chapter 2: Unit Installation Front Panel Identification This section describes the components on the front panel of the Gateway Series models. USB Recovery T1/E1 Gigabit Status Ethernet Device Ethernet Status T1/E1 Status Port Figure 4: G100 Single Port Appliance Digium, Inc. Page 19
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Chapter 2: Unit Installation USB Recovery T1/E1 Gigabit Status Ethernet Device Ethernet Status T1/E1 Status Port Figure 5: G200 Dual Port Appliance Digium, Inc. Page 20