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CS50-USB &
CS60-USB DECT™
WIRELESS
HEADSET SYSTEM
User Guide
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DIAGRAMS HEADSET FIG.1 5 4 2 3 7 6 1 BASE UNIT POWER SUPPLY FIG.2 FIG.2.1 17 8 16 14 15 FIG.3 13 12 11 10 18 9 1
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DIAGRAMS EARLOOP FIG.3.1 HEADBAND Available as an accessory. FIG.3.2 2
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DIAGRAMS NECKBAND Available only as an accessory. FIG.3.3 3
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DIAGRAMS LISTEN VOLUME ADJUST MUTE FEATURE FIG.4.1 FIG.4.2 INSTALLING A REPLACEMENT BATTERY FIG.5 4
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WELCOME CS50-USB/CS60-USB Wireless Headset System User Guide. Thank you for selecting the CS50- USB/CS60-USB Wireless Headset System from Plantronics. The CS50-USB/CS60-USB offers wireless, hands-free headset con- venience and long range work- space mobility. This user guide provides instruc- tions on the installation and usage of your system. For safety and regulatory informa- tion, please refer to the separate "Important Safety Information" booklet. Detailed technical infor- mation and a
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USAGE INSTRUCTIONS DIAGRAM KEY HEADSET DESK CHARGER 1 Microphone 8 AC Power Adapter 2 Speaker 9 AC Power Adapter Port 3 Talk Button 10 Headset Docking Cradle 4 Volume/Mute Control 11 Charge Contacts 5 On-line Indicator 12 Status Indicator 6 Charge Contacts 13 Charge Indicator 7 Battery Door 14 Stand 15 Stand Pegs 16 Ringer Switch On/Off 17 USB Connector 18 Subscription button access hole (paperclip required) 1. GETTING STARTED To use your Plantronics CS50-USB/CS60-USB Headset System, please f
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INSTALLING THE PerSonoCall SOFTWARE To install the software, insert the CD supplied with CS50-USB/CS60-USB. If the CD does not autoplay, then use Windows Explorer to find the file called install.bat, double- click on it and then follow the instructions on-screen. CHARGE YOUR HEADSET BATTERY To charge the headset battery, place the headset into the DOCKING CRADLE. During To charge the headset battery, place the headset into the DOCKING CRADLE. During charging the CHARGE indicator (13) will be il
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2. USING YOUR HEADSET PERSONOCALL SOFTWARE BASIC OPTIONS TAB SELECT SOFTPHONES Check the box or boxes of the softphones (installed during setup) you want the head- set to work with. If you change the softphone you use, or add an additional one, then you can change the softphones selectable by running “Install” again from the PerSonoCall software CD. LAUNCH PERSONOCALL WHENEVER WINDOWS™ STARTS Check this box to automatically launch the PerSonoCall application whenever you start your computer.
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REMOTE FIRMWARE VERSION Factory installed firmware revision. May be required for technical assistance. HEADSET INDICATORS RADIO LINK Communication between base and headset when checked. SMART BUTTON Headset Smart (long press of Mute button) button has been pressed when checked. TALK BUTTON Headset talk button has been pressed when checked. FLASH BUTTON Headset Flash (long press of volume up or down button) button has been pressed when checked. MUTE BUTTON Headset mute button has been selected wh
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COMPLETED Number of calls made. OUTGOING LINE If you have multiple softphone line options you can select which line is activated when you press the headset talk button for an outbound call. Select preferred outgoing line connection by highlighting your selection from the “available phone lines” box, then clicking the “Set as outgoing line” box. This feature is not available with all softphones. TRAY BAR ICON STATUS : No headset detected : Headset detected, no radio link to base station : Headse
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MUTE YOUR VOICE The mute feature, when activated, allows you to hear the person you are calling, but they cannot hear you. To mute a call press and release the Volume/Mute control (4). When mute is enabled, the headset sounds two short tones every 15 seconds. In addi- tion, the Status indicator (12) will flash rapidly. To de-activate mute, press and release the Volume/Mute control (4) again. 3. AUDIBLE WARNINGS The headset provides status information and signals a warning by sounding beeps as de
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4. REPLACING THE BATTERY Should it be necessary to replace the headset battery at anytime please refer to Fig. 5 on page 4. 5. . USING YOUR CS50-USB/CS60-USB HEADSET PLACING A CALL USING YOUR HEADSET To place a call using the headset, remove headset from cradle and dial or connect to another user in the normal way. To end the call, replace the headset in the charging cradle or press the Talk button (3). If you have selected an outgoing line in the PerSonoCall software, by pressing the Talk but
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If you have an active call on a softphone that supports flash, and wish to place it on hold, press flash. To retrieve it from hold, press flash again. If you have an active call on a softphone that supports flash, and another call comes in, press the flash button to place your current call on hold and automatically answer the second call. w I If you want to end the second call, press the Talk Button (3) in the normal way, this will finish the second call and automatically switch back to the
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standby or hibernation, an optional AC power supply is provided to ensure the headset can be continuously charged PROBLEM My headset does not work with my softphone. Possible Cause Solution Incorrect softphone selected Ensure you have selected the softphone you are using through the software. If the softphone you are using does not appear on the list, please check www.plantronics.com for software updates Headset has a flat battery Ensure your battery is fully charged. If you are using a
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snugly over your ear Incorrect softphone model selected Ensure you have selected the correct soft phone model through the software Headset has flat battery Recharge the battery by placing the headset in the Headset Docking Cradle. PROBLEM Callers cannot hear me. Possible Cause Solution Mute is selected Press the mute button once. The audible mute indicator should then stop beeping. Headset microphone boom aligned Align the headset boom incorrectly with your mouth Speak volume is too low Increa
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PROBLEM Sudden loss of audio, continuous noise or distorted audio on receive. Possible Cause Solution Software reset required Unplug and re-connect the USB connector and optional power supply Remove and re-install the battery pack (see Fig.5 on page 4). PROBLEM The headset I was using to listen to music does not work any more Possible Cause Solution CS50-USB/CS60-USB is set as Use the audio settings on the computer the default audio device or on the softphone to ensure that CS50- USB/CS60-USB
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8. MAINTENANCE HINTS 1. Unplug the unit from the computer and the AC Power Adapter from the power source before cleaning. 2. To clean the headset, remove the headset from the attachment and wipe clean. 3. Clean the equipment with a damp (not wet) cloth. 4. Do not use solvents or other cleaning agents. 9. OPTIONAL PARTS & ACCESSORIES There are a range of Plantronics accessories designed to enhance the functionality of your CS50-USB/CS60-USB Wireless Headset System. Please contact your Plantronic
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FCC REGISTRATION INFORMATION FCC REQUIREMENTS—PART 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digi- tal device, pursuant to Part 15 of the FCC Rules. These limits are designed to provi
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may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJ11. The plug and/or jacks used must comply with FCC Part 68 rules. If this telephone equipment causes harm to the telephone network, the tele- phone company will notify you in advance that temporary discontinuance of service may be required. But i
