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®
FaxFinder V.34 Fax Servers
FF Model Series
Client User Guide
Multi-Tech Systems, Inc. FaxFinder Client User Guide 1
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® FaxFinder Client User Guide Fax Client Software for FaxFinder Series PN S000406E, Version E Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2008, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitnes
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TABLE OF CONTENTS CHAPTER 1 – INTRODUCTION .................................................................................................................. 4 ACCESSING THE FAXFINDER CLIENT SOFTWARE ........................................................................................... 4 SENDING FAXES .......................................................................................................................................... 5 RECEIVING FAXES .............................
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Chapter 1 – Introduction The FaxFinder Fax Client Software lets you deal with faxes in a new and convenient way. You can now send faxes simply by printing files from application programs (word processors, graphics programs, Notepad – essentially any program that can print). You receive fax messages as graphics file attachments to email messages from the FaxFinder Administrator or Attendant. You will view these graphics files (PDF or TIF) using either a PDF viewer or a TIFF viewer. The
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Chapter 1: Introduction Sending Faxes To send a fax from an application program, you must change that application program’s target printer to “Multi-Tech FaxFinder” (this option becomes available as soon as the FaxFinder client software is installed on your PC). Then, when you invoke the Print command from your application software, the document will be effectively scanned or “captured” electronically in preparation for going out as a fax -- instead of being printed on paper. Shortly aft
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Chapter 1: Introduction Receiving Faxes To receive a fax from the FaxFinder system, you simply open the email message received from the FaxFinder Administrator or forwarded from a party who serves as a “FaxFinder Attendant” for your network. The way you receive fax emails (either directly from the Administrator or as forwarded from the Attendant) depends on the kind of phone service you have (whether through a PBX or not and depending also on PBX features). The fax email you receive will
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Chapter 2 – FaxFinder Client Software Configuration To configure the FaxFinder Client Software, you must first install the software on a PC and then associate that installed client software with one or more specific FaxFinder hardware units. Installing FaxFinder Client Software A. Insert the FaxFinder Product CD into the CD-ROM drive of the client PC. If the CD does not auto start, use Windows Explorer to navigate to your CD drive and launch the installation program by double-clicking o
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Chapter 2: FaxFinder Client Software Configuration B. At the Welcome screen, click Next. C. At the Select Installation Folder screen, browse to the desired file location for the FaxFinder client software. In most cases, the default file location is recommended. Clicking on the Disk Cost button will show you the size of the software being installed as well as the available disk space of the target drive. When the destination location is correct, click Next. Multi-Tech Systems, Inc
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Chapter 2: FaxFinder Client Software Configuration D. At the Confirm Installation screen, click Next to begin the installation.. E. A transient screen will appear while files are being copied. F. You will be asked whether or not you want to associate .tif and .cpg files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a different viewer program). If a Question screen appears asking "Warning - the extension .tif is already registered, Overwrite?,” you must respond. C
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Chapter 2: FaxFinder Client Software Configuration G. You will be asked if you want the Client software to automatically launch when the installation is complete. Select your preference. H. Then the Installation Complete screen will appear. Click Close. Multi-Tech Systems, Inc. FaxFinder Client User Guide 10
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Chapter 2: FaxFinder Client Software Configuration The FaxFinder Fax Client Software starts automatically when the installation is complete. Icons for the FaxFinder software applications will appear in the Windows Start menu. After installation, the Client Software starts up whenever the computer is booted. A FaxFinder icon appears in the tray area at the lower-right corner of the screen. The FaxFinder Fax Client Software screen can be opened from either the Start menu icon or the tray
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Chapter 2: FaxFinder Client Software Configuration Establishing Client User’s ID in System When the FaxFinder Fax Client Software starts, you will be prompted to enter your own client user information in the Options | Identification screen. You will not be able to access or use the FaxFinder client until this step has been done. The default value for the Options | Identification “Fax Header Local ID” field is the value taken from the “Fax ID” field (from the FaxFinder Server Modem Con
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Chapter 2: FaxFinder Client Software Configuration Associating Client with Specific FaxFinder Unit(s) Sometimes more than one FaxFinder unit is connected to an Ethernet network. In some cases, certain client users might be assigned to some FaxFinder units and not assigned to others. After the FaxFinder client software is installed, you must associate it with one or more FaxFinder units. This procedure shows you how to make this association so that faxes may be sent from a particular FaxF
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Chapter 2: FaxFinder Client Software Configuration the sake of simplicity and convenience) to use the same Username and Password for all FaxFinder units. NOTE: The Username entered here must match the entry used in the “User ID” field of the Phone Book screen in the FaxFinder Server Software. The password entered here must match the password entered for this client in the Password Administration screen in the FaxFinder Server software. Click OK. 4. A new FaxFinder entry should appear
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Chapter 2: FaxFinder Client Software Configuration Disassociating the Client from a Specific FaxFinder Unit In this procedure, you will un-do the procedure “Associating Client with a Specific FaxFinder Unit.” This situation might occur when changes are being made in the network faxing system. In any event, this procedure severs the tie between your PC and a specific FaxFinder unit so that you will no longer be connected to it for sending fax messages. (Faxes can be received in email form
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Chapter 2: FaxFinder Client Software Configuration Disabling and Re-Enabling a Client’s FaxFinder Service Disabling a FaxFinder’s service to a specific client is simply a temporary version of disassociating the client from that FaxFinder. When a client has disabled the FaxFinder’s service to that client, the client/user cannot send faxes through the FaxFinder. (Faxes can be received in email form from the FaxFinder server, despite this disabling, as long as the receiving party is entered
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Chapter 2: FaxFinder Client Software Configuration FaxFinder Fax Client Software Menu Command Definitions FaxFinder Fax Client Software Menu Command Definitions Command Name Values Description File menu commands Send Fax -- Brings up the FaxFinder Send Fax screen, the first step in transmitting a fax message via the FaxFinder system. Pause Scheduler -- When you invoke the Pause Scheduler command, any faxes currently pending will not be sent and any fax transmissions attempted wh
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Chapter 2: FaxFinder Client Software Configuration The FaxFinder Send Fax Screen The FaxFinder Send Fax screen appears (a) when you ‘print to FaxFinder’ from any application program, or (b) when you select the Send Fax command from the File menu of the FaxFinder Fax Client Software screen. FaxFinder Send Fax Screen Definitions Command/Field Name Values Description Recipients pane Name (column) alphanumeric Party to whom the fax will be sent. You cannot type in this window. When
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Chapter 2: FaxFinder Client Software Configuration FaxFinder Send Fax Screen Definitions (cont’d) Command/Field Name Values Description Recipients pane + (button) Brings up the Enter a Fax Recipient window. At this window, you enter the name and fax number of the party to whom the fax will be sent. After you click OK in this window, the FaxFinder-Add Recipient window will appear and prompt you as to whether or not you want to add this recipient to the Address Book. If you check th
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Chapter 2: FaxFinder Client Software Configuration FaxFinder Send Fax Screen Definitions (cont’d) Command/Field Name Values Description Cover Page pane Use Cover Page Y/N Check this checkbox to include a cover page with your fax. Cover Page Style BoldComplete, If you have checked Use Cover Page, you can BoldComplete2, select a cover page style for your fax from this FaxComplete, drop-down menu. Six standard cover page LongComment, styles are standard. You can revise any one of Pla
