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Deployment Guide for the
Polycom® VVX™ 1500 D
Business Media Phone
UC Software 3.3.1 | August 2010 | 1725-16823-001 Rev. B
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Trademark Information ® POLYCOM , the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written
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About This Guide This guide explains how to deploy the Polycom VVX 1500 D Business Media Phone in an H.323 environment. In this environment, you will be able to conduct both voice and video calls and conferences. In this guide, you will find everything you need to set up the Polycom VVX 1500 D phone in an H.323 environment. Be sure to verify that your network is prepared for configuring the phone. The following related documents for the Polycom VVX 1500 D phone are available: • Quick Start
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Deployment Guide for the Polycom VVX 1500 D Phone iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Supported Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Unsupported Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 2 Setting Up the Polycom VVX 1500 D Phone . . . . . . . . . . . . 2–1 Connecting the Phone to the Network . . . . . .
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Deployment Guide for the Polycom VVX 1500 D Phone Upgrading the Polycom VVX 1500 D Phone . . . . . . . . . . . . . . . . . . . . . . . . 3–3 A Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A–1 Master Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2 Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2 . . . . . . . . . . . . . . . . . . . . . . .
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1 Overview This guide provides information for system administrators who want to deploy the Polycom VVX 1500 D Business Media Phone in an H.323 environment. It also describes how to upgrade the phone’s software when it is connected in an H.323 environment. The phone must be running SIP application 3.2.2 (phone software) or later. To provision the VVX 1500 D phone using a Polycom® Converged Management Application™ (CMA™) system, the phone must be running Polycom® UC Software 3.3.0 or later.
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Deployment Guide for the Polycom VVX 1500 D Phone Polycom strongly recommends that you connect the Polycom VVX 1500 D to the LAN using the included network cable. A LAN connection enables access to a provisioning server as well as a time server. A provisioning server facilitates software upgrades, language support, configuration management, and diagnostic logging, which is helpful if troubleshooting is required. Access to a time server enables display of the current date and time on the phone
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Overview • Authorized access to a CMA directory • Ability to watch the CMA presence status of CMA contacts Unsupported Phone Features The following features are not supported on the Polycom VVX 1500 D: • Transferring or forwarding H.323 calls • Joining of remaining parties when H.323 conference host exits • Multiple H.323 servers • SRST (SIP server redundancy) • Far-end camera control • Conveying microphone mute status between endpoints 1 - 3
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Deployment Guide for the Polycom VVX 1500 D Phone 1 - 4
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2 Setting Up the Polycom VVX 1500 D Phone The Polycom VVX 1500 D phone is designed to be used like a regular phone on a public switched telephone network (PSTN). It is a business media phone that combines advanced business telephony, one-touch video, real-time presence, and integrated business applications into one seamless, lifelike communications experience. The phone provides a powerful, yet flexible IP communications solution, delivering excellent video and voice quality. The high-reso
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Deployment Guide for the Polycom VVX 1500 D Phone 4. If you choose to manage a group of phones through a provisioning server, you need to: a Set up a provisioning server and download the appropriate files. Refer to Setting Up the Provisioning Server on page 2-11. b Create configuration files to support the required features on the phones. Refer to Deploying Phones From the Provisioning Server on page 2-13. For installation and maintenance of the Polycom VVX 1500 D phone, the use of a provis
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Setting Up the Polycom VVX 1500 D Phone c Change the phone’s configuration to use the Polycom CMA system for provisioning. Refer to Enabling Provisioning Using a Polycom CMA System on page 2-18. Once the VVX 1500 D phone is provisioned by a Polycom CMA system, future phone software upgrades are managed by the Polycom CMA system as well. Refer to Deploying the Phones Using a Polycom CMA System on page 2-17. You can also set up the VVX 1500 D phone in a “hybrid” system where the VVx Note 15
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Deployment Guide for the Polycom VVX 1500 D Phone To connect the Polycom VVX 1500 D phone to the network: 1. Clamp a ferrite clamp around the cable. 2. Connect the 25-foot Network Cable to the LAN jack on the phone. 3. Connect the other end of the 25-foot Network Cable to an available LAN port on the wall or hub/switch device port. AC power adapters are not included in the basic phone package. Using the Note supplied network cable, the phone can be powered from a Power over Ethernet (PoE) com
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Setting Up the Polycom VVX 1500 D Phone Browser The Polycom VVX 1500 D phone supports a full browser. This can be launched by pressing the App key or it can be accessed through the Menu key by selecting Applications. Two instances of the Browser may run concurrently: • An instance with standard interactive user interface • An instance that does not support user input, but appears in a window on the idle display Configuration changes can be performed centrally at the provisioning server or l
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Deployment Guide for the Polycom VVX 1500 D Phone Make/Model Protocol Software Version Polycom Quality Definition H.323 SW 4.0, 4.0.1 Experience™ (QDX™) Polycom RMX® 1000 H.323 SW 1.1.1.8787 Polycom RMX® 2000 H.323 SW 5.0.1.24, 6.0 Polycom RSS™ H.323 SW 6.0 Polycom VBP™ 6400-ST series H.323 SW 9.1.5.1 Polycom VBP™ 5300-ST series H.323 SW 9.1.5.1 Polycom VBP™ 5300-E series H.323 SW 9.1.5.1 Polycom VBP™ 4350 series H.323 SW 9.1.5.1 Polycom VBP™ 200 H.323 SW 9.5.2 Polycom VSX® 8000 SIP/ISDN/H.323 S
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Setting Up the Polycom VVX 1500 D Phone The following information should be noted: • If the phone has only the H.323 protocol enabled, it cannot be used to answer SIP calls. • If the phone has only the SIP protocol enabled, it cannot be used to answer H.323 calls. • If both SIP and H.323 protocols are disabled by mistake, the phone will continue to work as a SIP-only phone; however, the phone is not registered (you are able to send and receive SIP URL calls). • The protocol that is used to
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Deployment Guide for the Polycom VVX 1500 D Phone Polycom CMA Provisioning Only one phone line associated with a Polycom CMA system can be provisioned on a VVX 1500 D phone, but the line key associated with that line is configurable. For detailed information on configuration file settings, refer to on page A-6. Modifying Phone’s Configuration Using the Web Interface You can make changes to the phone’s configuration through the web interface to the phone. The factory default username
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Setting Up the Polycom VVX 1500 D Phone b Enter the phone’s IP address as the browser address. You will be prompted for the web interface username and password. A web page similar to the one shown below appears. c To make changes to the phone’s H.323 settings, select H.323 from the menu tab. A web page similar to the one shown below appears. d Make the desired configuration changes. For example, verify that H.323 Protocol is enabled. e Select the Submit button. The phone will reboot. 2 - 9
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Deployment Guide for the Polycom VVX 1500 D Phone You must select the Submit button—and reboot the phone—for each page where Note you make changes; otherwise, any changes you make on that page will be lost. f After the reboot is complete, select Lines from the menu tab. A web page similar to the one shown below appears. g Make the desired configuration changes. For example, under Line 2, enable H.323 Protocol, set the Gatekeeper Address to 172.23.31.144, set Display Name to Bob Smith, set Add
