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Discover
the Power
of Toshiba’s IP
Communication
Solutions
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THINK BUSINESS. THINK VOIP. THINK TOSHIBA. Business Process Integration Toshiba Strata CIX — The Innovative and Unifi ed Communications IP Communication Solution Your voice communications system is one of your biggest assets, with Whether you’re just getting started or are growing or adding new the power to attract customers, enhance the image projected to your locations, communication is key to keeping your customers, employees, customers, save money, increase productivity, and improve custome
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COMMUNICATE — ON-SITE OR OFF-SITE IP and Digital Endpoints Mobility Solutions The Toshiba Strata CIX IP communication system helps you communicate Strata CIX integrates voice, video, and data applications over your IP where and when you need to, keeping your customers connected and network, making it possible to extend full telephone functionality to employee productivity at its peak. This versatile system supports many local and remote users. types of endpoints and devices, including a comp
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THE POWER TO DO MORE — TOSHIBA VOICE MAIL APPLICATIONS Integrated Voice Mail Media Application Server Voice processing applications help you improve customer service by Toshiba’s Media Application Server supports voice processing and all providing callers with instant attention, responsiveness, and access value-added applications integrated within one platform that connects to information. to the Strata CIX via Ethernet. Capabilities: Applications: Simplify voice mailbox operation through a
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COMPREHENSIVE SYSTEM MANAGEMENT TOOLS Browser-Based Administration Feature Personalization Authorized personnel can easily maintain the system via your LAN/WAN Toshiba’s innovative FeatureFlex technology is a revolutionary way of from any location with the browser-based eManager, or via modem or personalizing your telephone system with just the right capabilities. direct connection. Network eManager enables centralized installation/ It enables you to modify virtually any existing features or cr
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CALL CENTER CAPABILITIES For Companies Large or Small Reporting Capabilities A well-managed call center can serve customers quickly, effi ciently, Your call statistics and management reports are conveniently accessible and cost-effectively, providing an important competitive advantage. online. View customized reports on everything from call statistics and Toshiba’s Strata ACD solutions can help you manage your calls and agent performance to forecasting tools, scheduled reports, and more call d
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THE CHOICE IS PERFECTLY CLEAR Expand At Will, Migrate Without Worries When you need to expand your system or upgrade to a larger This program is a simple, reliable, and cost-effective way to select, Toshiba CIX platform in the future, you’ll be able to reuse telephones purchase, install, and service your communication systems no matter and many system components, protecting your investment in your where your offi ces are located. This helps you minimize your communi- communication system. catio
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FEATURE HIGHLIGHTS Centrex/CO Line ID Basic Rate U-Interface (BRI) Non-Blocking Intercom System Features Flash Button Auto SPID Off-Hook Call Announce Account Codes Multi-Line Access and Control Primary Rate Interface (PRI) Handset Forced Class of Service Override Call-By-Call Service Selection Speaker (Optional) Voluntary CO Line Groups D-Channel Sharing Off-Premise Stations Verifi able CO Line Queuing LCD Alphanumeric Messaging One Touch Button Account Code Button Conferencing (8 party) LCD Aut
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Remote Operator (IP connection) Remote Administration Voice Mail Features Speed Dial Calling Reports Audiotex Internal Calls Shutdown using the Telephone Automated Attendant (AA) External Calls Dial Pad Automatic Message Copy with Dial From Caller ID List Single-Digit Menus Optional Delete Supervised Loop Operation Soft Key Control with LCD Feature Automatic Message Copy with Three-Way Calling Prompting* Start/Stop Time and Delay Through Dialing System Administrator’s Mailbox Called Identifi ca
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THE COMPLETE TOSHIBA SOLUTION FOR TODAY’S BUSINESS Toshiba Leading Innovation Toshiba’s “Total Offi ce” Solution Toshiba delivers technology and products that make life safer, more Toshiba’s “Total Offi ce” solution begins with our telecommunication comfortable, and more productive. We bring together the spirit of systems as the cornerstone of any effi cient business operation. As a innovation with our passion and conviction to shape the future and world-renowned leader in innovation and technol
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Toshiba Authorized Dealer Network Toshiba Telecommunication Systems Division sells award-winning IP communication solutions, IP and Digital telephones, video collaboration tools, offi ce mobility products, and voice mail systems through our Authorized Dealers. Toshiba Dealers focus on providing the best possible customer experience. With over 40 years of experience, Toshiba’s Telecommunication Systems Division and our authorized dealer network can provide your business with world-class IP comm
