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HP Chromebook
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Celeron are U.S. registered trademarks of Intel Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein shou
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 3 Display ................................................................................................................................... 3 Button ...........................................................................
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SIM slot board ........................................................................................................ 31 WLAN module ........................................................................................................ 32 Fan ....................................................................................................................... 34 USB board ............................................................................................................. 35 WWAN mo
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1 Product description Category Description 14 Product Name HP Chromebook Processor Intel® Celeron® 2955U 1.40-GHz processor (2.0-MB L3 cache, 15 W) Chipset Intel Lynx Point-LP processor controller hub (PCH), ULT, soldered on circuit (SoC), integrated in MCP Panel 14.0-in, BrightView (BV), high-definition (HD), white light-emitting display (WLED), (1366×768), SVA, typical brightness: 200 nits, flat (3.6-mm), 16:9 ultra wide aspect ratio Support for low-voltage differential signalling (LVDS, co-la
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Category Description Integrated wireless wide area network (WWAN) options by way of wireless module (select models only) Two WWAN antennas built into display assembly (select models only) Support for the HP cr3124 HSPA+ Mobile Broadband Module SIM card slot (user accessible) Support for HSPA, HSPA+ External expansion HP multi-format digital media card deader Support for SD/SDHC/SDXC up to UHS-50 Push-push insertion/removal SIM slot (populated with WWAN; tool-less user-accessible) Ports AC adapt
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2 External component identification Display NOTE: The position of the WLAN antennas differs according to model. If your model has WWAN capability in addition to WLAN, the WLAN antennas will be are located below the display. See (1) in the table below. Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks. NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased se
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Item Component Description (6) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide (select models only) area networks. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. Button Item Component Description (1) Power
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TouchPad Item Component Description (1) TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. TouchPad 5
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Left side Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (3) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a keyboard, mouse, external drive, pr
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Right side Item Component Description (1) Power connector Connects an AC adapter. (2) AC adapter light White: AC adapter is attached ● Amber: Battery is charging. ● Blinking white: The AC adapter is connected and battery capacity is low ● Off: Running on battery power. ● (3) Memory card reader Reads optional memory cards that store, manage, share, or access information. To insert a card: 1. Hold the card label-side up, with connectors facing the slot. Insert the card into the slot, and then pres
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Bottom Item Component Description (1) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speakers (2) Produce sound. 8 Chapter 2 External component identification
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3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support. Locating the serial number, product number, and model number 9
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Computer major components Item Component Spare part number (1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly components on page 13. (2) Keyboard/top cover (includes keyboard cable, TouchPad, and TouchPad cable): For use in Canada 740172-DB1 For use in Denmark, Finland, and Norway 740172-DH1 For use in France 740172-051 For use in Germany 740172-041 10 Chapter 3 Illustrated parts catalo
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Item Component Spare part number For use in the Netherlands 740172-B31 For use in the United Kingdom and Singapore 740172-031 For use in the United States 740172-001 (3) Speaker Kit (includes left and right speakers and cables) 740154-001 (4) SIM slot board (includes cable) 740168-001 (5) Atheros AR9462 802.11a/b/g/n 2×2 Bluetooth 4.0 Combo Adapter 676786-005 (6) Hall sensor board (includes cable) 740169-001 (7) Fan (includes cable) 740149-001 (8) 4-cell, 51-WHr, 3.42-AHr, Li-ion battery (inc
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Item Component Spare part number In snow white finish for use only on computer models not equipped with 740167-001 WWAN capability Rubber Kit (not illustrated, includes base enclosure rubber feet and display bezel rubber screw covers): For use on computer models with ocean turquoise finish 741055-001 For use on computer models with peach coral finish 743914-001 For use on computer models with snow white finish 743915-001 12 Chapter 3 Illustrated parts catalog
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Display assembly components Item Component Spare part number (1) Display bezel: In ocean turquoise finish 741671-001 In peach coral finish 740150-001 In snow white finish 741670-001 (2) Webcamera/microphone module (includes double-sided adhesive) 740152-001 (3) 14.0-in, BV, HD, WLED, SVA display panel 740155-001 (4) Display Hinge Kit (includes left and right display hinges) 740147-001 (5) WWAN Antenna Kit (includes WWAN left and right antenna cables 740170-001 and transceivers) (6) WLAN Anten
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Item Component Spare part number (7) Display panel cable (includes webcamera/microphone module cable) 740145-001 (8) Display enclosure: In ocean turquoise finish for use only on computer models equipped with 740136-001 WWAN capability In peach coral finish for use only on computer models equipped with 740137-001 WWAN capability In snow white finish for use only on computer models equipped with 740139-001 WWAN capability Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart
