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Maintenance and Service
Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
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© 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. SD Logo is a trademark. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing here
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Contents 1 Product Description 1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–15 1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–16 1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10 3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–12 3.5 Miscellaneous Doors/Covers Kit Components . . . . 3–13 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14 3.7 Miscellaneous . . . . . . . . . . . . . . . .
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Contents 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.12 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.13 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.15 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . .
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1 Product Description The HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 offer advanced modularity, Intel Mobile Pentium-M processors with 64-bit architecture, industry-leading ATI Mobility Radeon Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 Maintenance and Service Guide 1–1
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Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-3. Table 1-1 HP Compaq nx7000 and Compaq Presario X1000 Model Naming Conventions Key C P 160 Y5 80 Y Ci 10 P XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series C = HP Compaq P = Compaq designator nx7000 Presario X1000 2 Processor type P = Intel Pentium-M 3 Processor speed 160 = 1.6 GHz 140 = 1.4 GHz 150 = 1.5 GHz 130 = 1.3 GHz 4 Display type/ Z = wide UXGA 5 = 15.4 in size/resolution (1920 × 1200
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Product Description Table 1-2 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH lithium ion (Li ion) battery pack ■ 1-year warranty on parts and labor C P 160 Y5 80 W Cb 51 P Korea DM942A AB5 C P 160 Y5 60 Y Ci 51 P France DG706T ABF C P 160 Y5 60 W Cb 51 P Belgium DG706A UUG Norway DG706A ABN Czech Republic DG706A AKB Poland DG706A AKD Denmark DG706A ABY Portugal DG706A AB9 European DG706A ABB Russia DG706A ACB International Saudi Arabia DG
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Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 Y5 40 W Ci 51 P Belgium DG705A UUG Norway DG705A ABN Czech Republic DG705A AKB Poland DG705A AKD Denmark DG705A ABY Portugal DG705A AB9 European DG705A ABB Russia DG705A ACB International Saudi Arabia DG705A ABV France DG705A ABF Slovenia DG705A AKN Germany DG705A ABD Spain DG705A ABE Greece DG705A AB7 Sweden/Finland DG705A AK8 Hungary DG705A AKC Switzerland DG705A UUZ Israel DG705A ABT Turkey DG705A AB8 Italy DG705A ABZ U
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Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 150 W5 40 W Cb 51 P Asia Pacific DN728A UUF C P 150 W5 40 W Cb 25 P Asia Pacific DM944A UUF C P 150 W5 40 D Cb 25 H Taiwan DL842A AB0 C P 150 W5 40 D Cb 25 P People’s Republic DL838A AB2 of China C P 140 Y5 40 W Cb 51 P Korea DM939A AB5 C P 140 W5 60 W Ci 51 P Hong Kong DL853A AB5 C P 140 W5 60 W Cb 25 H Asia Pacific DL844A UUF Korea DL844A AB1 Australia/New Zealand DL844A ABG Thailand DL844A AKL Japan DL844A ABJ C P 140 W5 60
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Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 W Ci 25 P Belgium DG704A UUG Norway DG704A ABN Czech Republic DG704A AKB Poland DG704A AKD Denmark DG704A ABY Portugal DG704A AB9 European DG704A ABB Russia DG704A ACB International Saudi Arabia DG704A ABV France DG704A ABF Slovenia DG704A AKN Germany DG420A ABD Spain DG704A ABE Greece DG704A AB7 Sweden/Finland DG704A AK8 Hungary DG704A AKC Switzerland DG704A UUZ Israel DG704A ABT Turkey DG704A AB8 Italy DG704A ABZ U
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Product Description Table 1-2 HP Compaq nx7000 Models (Continued) C P 140 W5 40 D Cb 25 P Korea DM938A AB5 C P 140 W5 40 C Cb 25 P Korea DM937A AB5 C P 130 W5 40 W Ci 25 P Hong Kong DL852A AB5 C P 130 W5 40 D Ci 25 P Asia Pacific DL851A UUF Hong Kong DL851A AB5 C P 130 W5 40 D Cb 25 H Asia Pacific DL840A UUF Japan DL840A ABJ Australia/New Zealand DL840A ABG Korea DL840A AB1 Hong Kong DL840A AB5 Thailand DL840A AKL C P 130 W5 40 D Cb 25 P Asia Pacific DL839A UUF Japan (English) DL839A ACF Austral
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Product Description Table 1-3 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH Li ion battery pack ■ 1-year warranty on parts and labor X1045 P 160 Y5 80 W Cb 51 H Korea DN606A AB1 X1030 P 160 Y5 60 Y Cb 51 H Australia/New Zealand DN591A ABG X1046 P 160 Y5 60 W Cb 51 H Korea DN607A AB1 X1029 P 160 Y5 60 W Cb 25 H Australia/New Zealand DN600A ABG X1015 P 150 Y5 80 Y Cb 10 H United States DN624A ABA X1056 P 150 Y5 60 Y Cb 25 H Peopl
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Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1050 P 150 W5 60 Y Cb 51 H Hong Kong DN611A AB5 X1044 P 150 W5 60 W Cb 51 H Korea DN605A AB1 X1032 P 150 W5 60 W Cb 51 H Asia Pacific DN593A UUF X1058 P 150 W5 60 W Cb 25 H Korea DN619A AB1 X1054 P 150 W5 60 W Cb 25 H People’s Republic DN615A AB2 of China X1010 P 150 W5 40 W Cb 51 H Denmark DL963A ABY Spain DL963A ABE Portugal DL963A AB9 United Kingdom DL963A ABU X1028 P 150 W5 40 W Cb 25 H Asia Pacific DN589A UUF X1020 P 14
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Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1037 P 140 W5 60 W Cb 51 H Thailand DN598A AKL X1036 P 140 W5 60 W Cb 51 H Taiwan DN597A AB0 X1018 P 140 W5 60 W Cb 51 H United States DK574A ABA X1010 P 140 W5 60 W Cb 51 H Canada (English) DL857A ABL French Canada DL857A ABC X1007 P 140 W5 60 W Cb 51 H Sweden/Finland DL964A AK8 X1001 P 140 W5 60 W Cb 51 H United States DK575A ABA X1057 P 140 W5 60 W Cb 25 H Korea DN618A AB1 X1043 P 140 W5 40 Y Cb 51 H Korea DN604A AB1 X101
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Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1042 P 140 W5 40 W Cb 25 H Korea DN603A AB1 X1051 P 140 W5 40 D Cb 25 H People’s Republic DN612A AB2 of China X1021 P 130 Y5 40 D Cb 25 H Asia Pacific DN582A UUF X1038 P 130 W5 60 W Cb 51 H Thailand DN599A AKL X1010 P 130 W5 60 W Cb 51 H United States DK571A ABA X1035 P 130 W5 60 D Cb 51 H Taiwan DN596A AB0 X1006 P 130 W5 40 Y Cb 51 H France DM933A ABF X1060 P 130 W5 40 W Cb 51 H Thailand DN620A AKL X1012 P 130 W5 40 W Cb 51
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Product Description Table 1-3 Compaq Presario X1000 Models (Continued) X1031 P 130 W5 40 W Cb 25 H Asia Pacific DN592A UUF X1005 P 130 W5 40 W Cb 25 H Belgium DL681A UUG The Netherlands DL681A ABH Denmark DL681A ABY Portugal DL681A AB9 France DL681A ABF Spain DL681A ABE Italy DL681A ABZ Sweden/Finland DL681A AK8 Latin America DL858A ABM United Kingdom DL681A ABU X1034 P 130 W5 40 D Cb 25 H Taiwan DN595A AB0 X1033 P 130 W5 40 D Cb 25 H Asia Pacific DN594A UUF Thailand DN594A AKL X1027 P 130 W5 40
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Product Description ■ ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model ■ 256-MB high-performance Synchronous DRAM (SDRAM), expandable to 2.0 GB ■ Microsoft Windows XP Home or XP Pro, varying by notebook model ■ Full-size Windows 98 keyboard ■ TouchPad pointing device with on/off button and dedicated scroll up/down surface ■ 56-Kbps V.92 modem integrated on the system board ■ Integrated Secure Digital (SD) flash
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Product Description ■ Connectors for: ❏ Microphone ❏ Stereo speaker/headphone ❏ Infrared ❏ DC power ❏ External monitor ❏ S-Video ❏ USB (3) ❏ RJ-45 (network interface card, [NIC]) ❏ RJ-11 (modem) ❏ Parallel ❏ 1394 digital ❏ One Type II PC Card slot ❏ Docking 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Noteboo
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Product Description 1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■ Battery calibration ■ Lid switch Standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide 1–15
