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TM
The Stick
ONLINE MANUAL FOR
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. This is NOT rocket science. Something You Should Know Now That You Have the finest products on the market. And we are PurchasedOur Product- Product serious about th e information you need to make the produc t function correctly.... You are the most important person in the world and we at Multi-Link want to but we can’t get rea l about writing product manuals. THANK YOU for your business. We can’t say it enough! At one time in America, business was conducted face to face where a word and a han
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4.3) Computer Modem s .............................................................. . 17 SAFETY INSTRUCTIONS ........................................................................... 18 4.4) f 1 ........................................................... 1 HOW THE STICK WORKS .................................................. . 1 5 INSTALLATION- Introductio n 19 ......................................................... . 1.1) Programmable Features 21 On Single Phone Lin e ....................
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6. This product should never be placed near or over a radiator or heat When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to register. This product should not be placed in a built-in installation persons, including the following: unless proper ventilation is provided. 1. Read and understand all instructions. 7. This product should be operated only from the type of power source indicated on the marking labe
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E) If the product has been dropped or the cabinet has been damaged. that could result in a risk of fire or electric shock. Never spill liquid of F) If the product exhibits a distinct change in performance. any kind on the product. 13. Avoid using a telephone (other than a cordless type) during an 11. To reduce the risk of electric shock, do not disassemble this product, electrical storm. There may be a remote risk of electric shock from but take it to a qualified serviceman when some service or
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tones to the calling party. After the screening function is Congratulations! You have purchased the highest quality performed, the call is routed to the proper device. voice/fax/modem call processor in the industry-The Stick! This manual has been designed to get you, your communications The Stick’s performance is dependent on how it is installed on a devices and The Stick operating on the phone line with a minimal home or business phone line and what programmable features are amount of work. Ple
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fax-type equipment is used on The Stick, simply deactivate this feature. the maximum number of rings. Factory preset is “off.” Factory preset is “on”. Answering Machine Silent Transfer-This feature works like Protected Hook Flash-This feature allows The Stick to be compatible Unanswered Call Silent Transfer except tha it is designed for calls of with certain multi-line KSU phone systems. Some KSU systems do not 45 seconds or less. It should only be activated when you are using an allow touch ton
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connected to The Stick. SAC’s are programmable (using a touch tone preset Security Access Codes are as follows: Touch Tone Pulse Dial phone only) up to 4 characters long- digits 0 throug h 9 and symbol s * (star) an d # (pound). The Stick will not detect SAC’s dialed from * 1 None VOICE 1 and VOICE 2 Ports- “calling” pulse from touch tone phones. Call transfers dialed * 2 2 FAX Port- by a pulse phone are limited to phones hooked to or on the same line as None MODE M Port- * 3 The Stick and
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extension phone and by either party at any time during the call, no Call Override--With Call Override “on”-when The Stick “answers” a matter if the call is inbound or outbound. Of course, inbound calls call and you pick up an extension more than one second later, The Stick answered by equipment through the VOICE 1 or 2 ports may be will recognize the lifting of the handset and stop transmitting ringback transferred at any time using the appropriate SAC, reaardless of the tone to the caller. You
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Call Grab-If the Call Override feature does not perform due to any line computer modem or data is being transmitted outbound from your problems with your local phone service provider, this standard feature computer modem. POWER/CALL will allow you to override The Stick’s tone detect and call routing STATUS LIGHT operation. Call Grab can be initiated from any touch tone or pulse extension phone by dialing "9 " on the telephone key pad. Whe n " 9 " dialed, The Stick wil l immediately cease its ca
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the box” if you don’t bother to program anything), program recommenda- The average consumer usually starts to freak when they open up any tions for certain types of installations and finally, a space for writing product manual and see the word “PROGRAMMING”. We have all experienced “programming” anxiety with VCR’s, computers, fax down what you’ve done (or what you want The Stick to do). machines . . . ..whatever. Relax. This is relatively painless. All you have to Please use the Programming and
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THE STICK PROGRAMMING AND QUICK REFERENCE GUIDE 0 = off Regardless of how you install the Stick, if a FAX/PC 01 ON FaxCard is used—Program this feature “ON” 1 = on 0 = off With older KEY and PBX systems, you may need to 02 program this feature “ON” 1 = on “UCST” routes all unanswered after-hours calls to 0 = off 03 fax or modem ports (on any installation)-— 1 = on program "ON” 0 = fax This feature determines what device will receive a 04 1 = modem call after it has been “silently transferred”
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telephone wall jack. Plug the power supply (supplied) into the 110 volt 2.2 INITIAL CHECK outlet and insert the barrel plug into the port labeled Included with The Stick are additional items that make life a whole lot USE ONLY WITH easier. Please check the box and make sure you have: 12 VAC 0.8-1.0A CLASS 2 l The StickTM Voice/Fax/Modem Call Processor POWER SOURCE l One 12 Volt Class 2 Power Source at the rear of the unit. The red light beside “The Stick” logo should be lit l One Silver Modular
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you have entered the programming mode and may “PROCEED”. Now that you’ve gotten everything hooked up and in place, the fun begins! We advise that you read through this section once or twice for At this time, you should enter the Register Number of the feature you familiarity with the process. You may also want to refer back to the wish to program and proper value(s). If the proper register number and Programming and Quick Reference Guide table to pencil in selected programming value(s) are enter
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allowed to program this feature value as “0” (off) or " 1” (on). If you 3.1 Summary of the types of tones you will hear. enter the number “2” after the correct Register Number, The Stick will “PROCEED’‘-Three high-pitch tones in rapid succession tell you The give you an “ERROR” tone. Stick is ready to program a register or receive more commands in the form of touch tones. “Bee-Bee-Beep” PROGRAMMING COMMANDS- “OK”- (or “Okay” for you purists)-One high-pitch tone immediately Save To Memory/Exit-Af
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to factory preset. The Stick will answer with an “OK” tone followed 2) You change the SAC for the MODEM port to “007” by dialing 13007. immediately by a “PROCEED” tone. Dial “80” to save and exit. “13” selects Register 13 (Security Access Code for MODEM port) and 007 is the new SAC. 3.2 An Overview of Programming The Stick Response: Answers with an “OK” tone, then a “PROCEED” This is “the big picture” for how to program The Stick. tone. You have 30 seconds to begin the next command. Being the go
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The Stick Response: Answers with the “OK” tone twice. The LED clipped, high pitched “bip” which has a numerical value of one. returns to normal blinking which demonstrates that your touch tone long, low pitched “beep” which has the numerical value of five. phone connected to the “VOIC E 1" port is off-hook. The chart below describes the audible tones which coincide with each Check and see if you r mom is on the other end of the line. If not, hang number or symbol in a register. up the phone. NUM
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Executing Audible “Read Back” With The Stick: For Registers Containing More Than A Single Value First, you must enter the programming mode by dialing "##7 7”. Then Some registers can (or are required to) contain more than a single value, press "*" and the Register Number you wish to read back. i.e., Registers 11 to 15. Here’s a short example of what a “read back” An example: would sound like where more than 2 digits or symbols are programmed *First, you press "# # 7 7” on your touch tone phone t
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This section involves the connection of communications equipment to What’s a “FAX Tone”? The Stick. You may configure the “hook up” of different types of In a nutshell, most FAX machines generate a tone when they are operated equipment in a number of ways. Whatever suits your operational needs “automatically”. Automatic generally means you just drop the paper(s) to and your installation requirements! be faxed in the document carriage, the machine loads it, the desired Although each device port i
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With The Stick at the receiving end, the call is “answered” and the FAX found in the preceding paragraph with your misguided (no pun intended) Tone is detected. At that time the call is routed to the port labeled caller and suggest the next time they fax you, try calling without lifting “FAX”. Hence, we suggest if you use either a FAX machine or PC FAX the FAX machine handset. It will make everything a whole lot easier at Card connect it to the port labeled “FAX”. both ends of the conversation.
