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Netopia ISDN Modem
Farall on
User’s Guide
Model 612 for PC Computers
Model 412 for Macintosh Computers
Farallon Communications, Inc.
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Copyright notice Copyright © 1996 Farallon Communications, Inc. v.1096 All rights reserved. Printed in the U.S.A. This manual and any associated artwork, software, and product designs are copyrighted with all rights reserved. Under the copyright laws this manual, artwork, software, and product designs may not be copied, in whole or part, without the written consent of Farallon Communications. Under the law, copying includes translation to another language or format. Farallon Communi
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iii Contents Chapter 1 — Introduction.......................................................1-1 Netopia ISDN Modem features................................................ 1-2 Farallon support.................................................................. 1-3 Netopia ISDN Modem package contents .................................. 1-3 Computer system requirements .............................................. 1-4 PC requirements ........................................................
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iv Netopia ISDN Modem User’s Guide Chapter 4 — Configuration using a PC....................................4-1 Configuration using Windows, Windows 95, and Windows NT..... 4-2 Placing calls with Windows................................................. 4-10 Installing the Windows 95 modem driver............................. 4-10 Placing calls with Windows 95............................................ 4-13 Installing the Windows NT modem driver ............................. 4-16 Placing cal
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Contents v About autobaud ................................................................... 6-10 Using the analog device ports............................................... 6-11 Receiving analog calls .......................................................... 6-12 Call routing to the analog device ports................................ 6-13 Receiving data calls ............................................................. 6-16 Chapter 7 — Troubleshooting..........................
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vi Netopia ISDN Modem User’s Guide Farallon Technical Support....................................................TS-1 Before calling Farallon ....................................................... TS-1 Environment profile ........................................................... TS-2 How to reach us................................................................ TS-2 Glossary...............................................................................GL-1 Index .........................
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Power D-ChanneT lest B-1 B-2 1-1 Chapter 1 Introduction The Netopia ISDN Modem is an external, stand-alone, ISDN terminal adapter. Using Integrated Services Digital Network (ISDN) technology, the Netopia ISDN Modem provides high-speed access to analog and digital services. With the Netopia ISDN Modem, you can access the Internet, your corporate local area network (LAN), or another individual computer. This chapter introduces the Netopia ISDN Modem and its features. It also explai
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1-2 Netopia ISDN Modem User’s Guide Netopia ISDN Modem features You can use the Netopia ISDN Modem to dial into any ISDN-compliant terminal adapter or router that supports the Point-to Point (PPP) protocol over ISDN. The Netopia ISDN Modem comes in two models: n Model 612 for use with PC computers n Model 412 for use with Macintosh computers The Netopia ISDN Modem’s features include: n Support high-speed digital access using Multilink PPP, Stac compressi
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Introduction 1-3 Farallon support n Netopia Care Service Program that includes 30 days of toll-free telephone technical support, lifetime technical support via e-mail, the World Wide Web, fax, and the Farallon bulletin board service (BBS). This program also includes a 1-year warranty that allows you to receive a replacement unit with a 5-day turnaround. n Keep it Running, Guaranteed!, an optional 3-year premium support plan that provides toll-free telep
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1-4 Netopia ISDN Modem User’s Guide Computer system requirements Refer to the appropriate section below for information on PC and Macintosh computer requirements. PC requirements Your PC should have the following: n A 386, 486, or Pentium processor n 640 KB of conventional memory n MS-DOS 5.0 or later operating system n Microsoft Windows 3.1 or later, Windows 95, or Windows NT n A hard disk drive with 2 MB of free space n An available serial (COM) port equippe
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Introduction 1-5 Your communications software, such as a PPP client application, may additionally require: n System 7.1 or later n A Macintosh computer equipped with a 68020 or later CPU Cabling requirements Your package contains a PC or Macintosh serial cable to connect the Netopia ISDN Modem to your computer. If your PC computer has a 25-pin serial port, you will need a DB-9–to–DB-25 adapter. See “RS-232-D pin assignments” on page C-3 for a description of the pins on the ISDN mod
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2-1 Chapter 2 Setting Up ISDN Service This chapter shows you how to set up ISDN service. You will learn about what ISDN is, how to prepare for setting up an ISDN line, and how to work with an ISDN service provider. If you already have an ISDN line, you may still want to read the rest of this chapter to find the ISDN information needed to properly configure your Netopia ISDN Modem. If you opted for the Up & Running, Guaranteed! program, Farallon will set up ISDN service for you. H
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2-2 Netopia ISDN Modem User’s Guide About ISDN ISDN uses digital technology to connect to the public telephone network. Using the existing copper wire and public telephone network infrastructure, ISDN provides for existing voice services and high-speed, dial-up data service. Networks using ISDN communicate more efficiently than those using analog lines. This is due to the relatively low cost of ISDN, the fact that digital lines are relatively free of the random noise associated with a
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Setting Up ISDN Service 2-3 Your computer Analog modem PWR TEST D B1 B2 SD RD DTR Netopia Analog phone Netopia ISDN Modem Analog connection Digital connection Analog or digital connection Fax services Public telephone network Internet Service Provider or online service Telephone voice services Corporate LAN Using analog devices with the Netopia ISDN Modem to communicate with analog voice and data services
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2-4 Netopia ISDN Modem User’s Guide Your computer PWR TEST D B1 B2 SD RD DTR Netopia Netopia ISDN Modem Digital connection ISDN fax service Public telephone network Internet Service Provider or online service Corporate LAN * Using the Netopia ISDN Modem to connect to digital voice and data services * If you choose not to connect any analog devices to the Netopia ISDN ModemÕs analog device ports, you will be able to connect to other ISDN devices, but not to analog devices. See the diagram
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Setting Up ISDN Service 2-5 Terms used in this user’s guide The following ISDN-related terms are used in this user’s guide: Basic Rate Interface (BRI): BRI is the type of ISDN service you will order from the ISDN service provider. A BRI ISDN line has two B channels and a D channel. The B channels carry data at 56 Kbps or 64 Kbps, and can be used by the applications you use to access the Internet. The D channel is reserved for call setup and signalling. B channels ISDN BRI D c
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2-6 Netopia ISDN Modem User’s Guide SPID formats The exact format of ISDN SPIDs is sometimes a point of confusion. This is because several formats exist, and some formats allow variations. The table below displays the general SPID formats for some of the types of ISDN switch configurations supported by the Netopia ISDN Modem. The formats shown are a subset of possible SPID formats, but in most cases they should work. In the following table, xxxxxxx represents the directory number assigned
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Setting Up ISDN Service 2-7 Preparing for an ISDN line When you order an ISDN line, you will exchange information with the ISDN service provider about the kind of service you need. The provider, in turn, will give you some information about your line that will be useful when you configure your Netopia ISDN Modem. There are a few things to do before you can order an ISDN line: n Find an ISDN service provider n Decide on a type of ISDN line n Choose a phone line n Use your ISDN worksheet These a
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2-8 Netopia ISDN Modem User’s Guide Decide on a type of ISDN line An ISDN line can be configured to carry data only, or both data and voice. Choose a phone line To order an ISDN line, you must either designate an existing telephone line to be converted, or order a new line to be installed. There will probably be an additional charge if you add a new ISDN line. However, if you convert an analog line to an ISDN line, you will not be able to directly connect analog devices to the ISDN line in
