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Toshiba Personal Computer
Qosmio X500
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-Q08
Qosmio X500 Maintenance Manual (960-Q08)
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Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computer Qosmio X500 Maintenance Manual First edition Aug. 2009 Disclaimer The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions a
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Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Qosmio X500 Series. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below. DA
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X500 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs. Appendices The appendices describe the following: Handling the LCD Module
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Some operations require you to simultan
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Table of Contents Chapter 1 Contents 1.1 Features..........................................................................................................................1 1.2 System Block Diagram ..................................................................................................5 1.3 2.5-inch Hard Disk Drive...............................................................................................8 1.4 Optical Drive.....................................................
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Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ............................................................................................................1 2.2 Troubleshooting Flowchart........................................................................................... 3 2.3 Power Supply Troubleshooting..................................................................................... 7 Procedure 1 Power Status Check ...............................................
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2.9 Display Troubleshooting..............................................................................................28 Procedure 1 External Monitor Check...................................................................28 Procedure 2 Diagnostic Test Program Execution Check .....................................28 Procedure 3 Connector and Cable Check ............................................................29 Procedure 4 Replacement Check .......................................
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Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview .............. 3-Error! Bookmark not defined. 3.2 Executing the Diagnostic Test ................................. 3-Error! Bookmark not defined. 3.3 Subtest names........................................................... 3-Error! Bookmark not defined. 3.4 System Test.............................................................. 3-Error! Bookmark not defined. 3.5 Memory Test........................................
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Chapter 4 Replacement Procedures 4.1 Overview....................................................................................................................4-1 Safety Precautions................................................................................................ 4-2 Before You Begin ................................................................................................ 4-3 Disassembly Procedure.....................................................................
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4.21 Web Camera module................................................................................................ 4-62 4.22 Speaker Box............................................................................................................. 4-64 4.23 Application for thermal pad and grease on CPU, North Bridge, and VGA Board………………………………………………………………………….........4- 67 Qosmio X500 Maintenance Manual (960-Q08)
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Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout .................................................................................................B-1 Appendix C Pin Assignments.............................................................................................C-1 Appendix D Keyboard Scan/Character Codes .................................................................. D-1 Append
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Qosmio X500 Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview 1 Hardware Overview Chapter 1 Contents 1.1 Features..........................................................................................................................1 1.2 System Block Diagram ..................................................................................................5 1.3 2.5-inch Hard Disk Drive...............................................................................................8 1.4 Optical Drive........................
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Hardware Overview Chapter 1 Figures Figure 1-1-1 Front of the computer.........................................................................................4 Figure 1-2-1 System block diagram for AMD platform.........................................................5 Figure 1-3-1 2.5-inch HDD Disk Drive..................................................................................8 Figure 1-4-1 DVD Super Muti drive........................................................................
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Chapter 1 Hardware Overview Features 1.1 Features The Qosmio X500 features are listed below. Microprocessor Microprocessor that is used will be different by the model. It supports processors as follows Intel® Core(TM) i7-720QM processor 1.6GHZ,1.73GHz Additional processor may be introduced Memory Two DDR3 SO-DIMM (1066MHz specification compliant) used and be up to 4GB which can be upgraded through Memory Module Slot. Maximum upgradeable system memory may depend on the mode
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Chapter 1 Hardware Overview Keyboard module has104/105/109 keys. It supports Windows keys and application keys. New Dummy card slot The new card slot (dummy card) accommodates express card. Optical devices A DVD Super Multi drive is equipped. Battery The RTC battery is equipped inside the computer. The main battery is a detachable lithium ion battery. 12 cell Li-Ion 10.8v
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Chapter 1 Hardware Overview Bridge media slot XD/MS/MS pro/SD/MMC are supported Bluetooth Some computers in this series offer Bluetooth wireless communication functionality. This module is Version 2.1+EDR. Security Kensington Lock, Fingerprint –Enhanced Lock is also equipped. HDD password HDD security function 3 Qosmio X500 Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview 1. Web Camera LED* 2. Web Camera* 3. Built-in microphone* 4. Wireless LAN/Wireless WAN Antennas (Not shown) 5. Speaker 6. Touch Pad 7. Fingerprint Sensor* 8. Touch Pad Control Buttons 9. Display Screen 10. Speaker 11. Power Button* 12. Internet Button* 13. CD/ DVD Button* 14. Previ
