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ERserver
iSeries
Service Functions
Version 5
SY44-5902-05
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ERserver iSeries Service Functions Version 5 SY44-5902-05
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Note Before using this information and the product it supports, be sure to read the information in “Safety and Environmental Notices” on page vii and Appendix B, “Notices” on page 321. Sixth Edition (August 2002) This edition applies to version 5, release 2, modification 0 of Service Functions manual (SY44–5902–05) and to all subsequent releases and modifications until otherwise indicated in new editions. This edition applies only to reduced instruction set computer (RISC) systems. © Copyright I
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Contents Safety and Environmental Notices . . . vii Chapter 2. Hardware Service Manager 45 Danger Notices.............vii Introduction ..............45 Product Recycling and Disposal .......viii Hardware Service Manager options ......46 Battery Return Program..........viii Packaging hardware resources.......47 Environmental Design ..........viii Logicalhardwareresources........49 Caution Notices ............viii Locateresourcebyname.........50 Attention Notices ............ix Failed and non-repo
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Recovering from Product Activity Log errors Determining the release level of a logical whileinDST ............101 partition..............138 Paging environment...........101 Locating a secondary partition’s console . . . 138 Options and function keys.........102 Locating a secondary partition’s load source . . 139 Analyze log.............102 Locating a secondary partition’s load source DisplayorprintbylogID........103 from the secondary partition’sconsole....139 Change Product Activity Log sizes
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General system and Unit Reference Code (URC) Two-port communications adapter cable . . . 249 information.............196 RJ-45 cable wrap connector........251 SPCN informational concurrent maintenance V.24 communications adapter remote power-on SRCs ...............201 cable ...............251 IPL status SRCs ...........201 V.24/X.21bis communications adapter cable . . 252 General status SRCs ..........214 Stage 1 V.24/X.21bis cable wrap connector wiring...............253 V.24/X.21bis cable wrap
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Determining whether main storage dump data Service support facility .........293 was written to disk ..........276 Displaying OS/400 PTFs .........293 Reporting the error ..........276 OS/400 or LIC APAR information ......293 Additional help ...........277 How to reset an I/O processor card while the Performing an IOP storage dump to disk (Models system is up and running .........295 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, Varying configuration descriptions on and off . . 295 S20,
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Safety and Environmental Notices Danger Notices A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. DANGER To prevent power from switching on automatically during service procedures, select manual or secure mode on the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame being serviced. (RSFTD211) DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of th
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DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER To prevent a possible electrical shock, do not use the port tester during electrical storms. (RSFTD006) Product Recycling and Disposal Components of the system, such as structural parts and circuit cards, can be recycled where recycling facilities exist. IBM does not currently collect and recycle used IB
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CAUTION: The battery is a lead-acid battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (RSFTC225) CAUTION: The circuit card contains lead solder. To avoid the release of lead (Pb) into the environment, do n
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Laser Safety Information Laser Safety Information (for IBM Fiber Optic Link Products) CAUTION: This system may contain laser products called the IBM Optical Link Module (OLM), Serial Optical Converter (SOC), or Optical Link Card (OLC). In the United States, these fiber optic links are certified by IBM as Class I laser products that conform to the requirements contained in the Department of Health and Human Services (DHHS) regulation 21 CFR Subchapter J. Internationally, these fiber optic links a
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About Service Functions (SY44-5902-03) This book provides basic information about iSeries functions that are commonly used by field hardware service representatives. It provides enough detail for the hardware service representative to gather information about hardware problems while under the direction of the next level of support. The book is meant to assist the hardware service representative in gathering information about commonly encountered field problems. It does not cover all service func
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v The iSeries Setup and Operations CD-ROM. This CD-ROM contains IBM iSeries Access for Windows and the EZ-Setup wizard. iSeries Access for Windows offers a powerful set of client and server capabilities for connecting PCs to iSeries servers. The EZ-Setup wizard automates many of the iSeries setup tasks. iSeries Navigator IBM iSeries Navigator is a powerful graphical interface for managing your iSeries and AS/400e servers. iSeries Navigator functionality includes system navigation, configuration,
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Chapter 1. Dedicated Service Tools (DST) Introduction ..............1 Licensed Internal Code general information . 12 DedicatedServiceToolsrequirements.....1 Options and function keys .......12 System paging environments.........2 Workwithdiskunits ..........13 Stand-alone paging (non-paging) ......2 Options on the Work with Disk Units Display 14 Limited paging ............2 Work with Dedicated Service Tools environment 23 Full paging..............3 Work with active service tools ......24 Access
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v One workstation for each system partition. v A valid service tools user ID and password to sign on to DST. IBM supplies service tools user IDs that have different levels of privileges. See “Work with service tools user IDs” on page 25 for more information. To make a printout, attach the printer to the workstation I/O processor or storage media unit that is performing the service function. The printer that is used with DST for service tool output must be an SCS-type data stream printer (for exa
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Attention: For systems with multiple logical partitions, performing an IPL on the primary partition causes the secondary partitions to be powered down. Failing to power down these secondary partitions will cause an abnormal power-down on the secondary partitions and possible loss of data. The following options are available in the limited paging environment for all operating systems: v Perform an IPL v Install the operating system v Work with Licensed Internal Code v Work with disk units v Work
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The following options are available in the full paging environment for all operating systems: v Perform an IPL v Install the operating system v Work with Licensed Internal Code v Work with disk units v Work with DST environment v Start a service tool v Work with remote service support v Work with system partitions v Work with system capacity v Work with system security Note: The following options are operating system-dependent. For a list of the options available for your operating system, see “
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1. Select a type B IPL in Manual mode. For information on how to select IPL options, see “IPL type, mode, and speed options” on page 217. Attention: For systems with logical partitions, performing an IPL on the primary partition causes the secondary partitions to be powered down. Failing to power down these secondary partitions will cause an abnormal power-down on the secondary partitions and possible loss of data. 2. Perform one of the following: v If there is a system hang condition after powe
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Resetting QSECOFR service tools user ID Methods to recover from a disabled QSECOFR service tools user ID: v Sign on with the QSECOFR OS/400 user profile. v Use the XPF CL command CHGDSTPWD with *DEFAULT as the parameter value. Executing this command will enable the profile (if disabled), reset the profile’s password to QSECOFR, and set the password to expired. After using the CHGDSTPWD command, you can change the password of the QSECOFR service tools user ID by signing on to DST. Note: If the sy
