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with
Digital Postage Meter
Install Guide
US English Version
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Contents Communication Device Network Cable USB Cable Communication Device For Pitney Bowes Digital Mailing System mailstation 2 mailstation Ink Cartridge OR Ink Cartridge Reorder #797-M Reorder #797-0 Scale Power Cord Sample Pack of Meter Tape Sheets Reorder #612-9 Scale Extension Phone Cord Install Guide Cable #978-6 (Optional) Lock *#_ ABC DEF Class GHI JKL MNO Review Funds PQRS TUV WXYZ no Menu Back Space Shift. Enter yes Digital Posta ge Meter Operating Guide FRONT DEVANT FRONT DEVANT Lo
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Read This First To take advantage of the web-based capabilities of your meter with pbWebConnect™, your meter must be connected to your network. If network access is available for your meter, you can: • Watch a step-by-step installation video by scanning the QR Code below with your smartphone or • By entering the following URL at your computer: www.pb.com/support/new/K7 or • Follow this printed installation guide, starting on page 1 If you do not have network access for your
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Installation Part 1 - Set Up Communication Device Preparing for Installation 1 To install your meter using the Internet, you will need the following: • Two power outlets • An Internet source, such as a router, hub or network wall jack. Note: DO NOT use a port in a computer to connect to your network. Access to a computer during installation is recommended. Wireless: Step 2 through Step 8 must be completed for wireless installation. Technical Requirements: IP Address -Autom
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Installation Part 1 - Set Up Communication Device Locate the Communication Device and Network Cable ( ) 2 The Communication Device enables your meter to connect to Pitney Bowes via the Internet to access postage downloads. It’s packaged in its own cardboard box. Communication Device For Pitney Bowes Digital Mailing System Communication Device Network Cable Connect the Communication Device to your Internet source 3 Be sure to connect to an active network port. Note: If you are not certa
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Installation Part 1 - Set Up Communication Device Apply power to Communication Device 4 Plug the AC adapter ( ) into the Communication Device and a power outlet. The left LED is lit yellow when it is on. LEDs Communication Device AC Adapter Check LED 5 After 45 seconds, the right LED will blink orange, go to Step 6 LEDs If the right LED is solid orange (not blinking), follow Troubleshooting 1, below. Troubleshooting 1 Communication Device may not be communicating to an active network
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Installation Part 1 - Set Up Communication Device Connect the meter to the Communication Device with the USB Cable ( ) 6 USB Cable Connect the meter to a power outlet 7 Power Cord When power is applied, the meter will display its startup screens and you will hear the meter’s printer initialize. 4
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Installation Part 1 - Set Up Communication Device Confirm Connection 8 About 10 seconds after the meter completes its startup routine, it displays the message: Meter connected to internet-Press Enter LEDs Also, the right LED changes from blinking orange to blinking green only. If the right LED lights orange, either solid or blinking, see Troubleshooting 2 below. DO NOT press Enter on the meter yet. For wireless connection and meter setup go to Step 9 on page 7. Troublesh
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Special Network Settings This section is needed only if your network requires special settings to operate properly, such as static IPs and proxy server IDs, the settings will need to be added to the Communication Device. Consult your IT specialist to determine if this is necessary. To enter special settings a. Disconnect power ( ) from the meter. b. Be sure the Communication Device is: Communication - connected to an active Internet port Device - plugged into a power outlet - the righ
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Installation Part 2 - Set Up Meter Wireless Connection (Optional) 9 To set up wireless capability, go to: www.pb.com/support/LAN Scroll down to select the link Wireless Setup Instructions. Once your meter is connected to the internet wirelessly, begin meter installation on Step 10 below. Meter Installation 10 There are two options for installing the meter. Option 1. Follow online instructions by signing into www.pbwebconnect.com/mymeter using you Pitney Bowes user name and password. Y
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Installation Part 2 - Set Up Meter Install scale 11 Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. Tighten the screws to ensure a secure connection. 8 Lock *#_ ABC DEF Class GHI JKL MNO Review Funds PQRS TUV WXYZ no Menu Back Space Shift Enter . yes
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Installation Part 2 - Set Up Meter Install Ink Cartridge 12 Add ink cartridge. Continue-Press Enter 1. Press the Enter key on the control panel. A 2. Lift the cover. 3. Press unlock symbol to open cartridge cover. NOTE: If the carriage is not visible close the cover and press Enter. 4. Remove and discard the yellow insert. 9
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Installation Part 2 - Set Up Meter Install Ink Cartridge (continued) 12 Remove new cartridge Remove silver foil C B from plastic bag. strip from bottom of ink cartridge. Install new cartridge into machine. D Press ink cartridge cover Close Cover. Press Enter. E F near the front edge to lock the cartridge in place. IMPORTANT - Is Ink Cartridge installed? Press Enter. Please wait about 2 minutes. G 10 FRONT DEVANT FFRROONNTT FRONT DDEEVVAANNTT DEVANT
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Installation Part 2 - Set Up Meter Create a Test Print 13 ATTENTION To print correctly, insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. When prompted, insert a spare envelope or a tape sheet for a test print. NOTE: The test print will appear in red ink. Good test print - no missing inside lines Poor test print - missing inside lines If the test print is poor, press no to perform
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Installation Part 2 - Set Up Meter Checking Your Account Balance and Adding Postage to Your System 14 Your postage meter does not come with pre-loaded postage. Any postage that may be included in your order is on your account. You must connect to the Pitney Bowes Data Center to check your account balance and download postage to the meter. Digital Postage Meter Send money to PB dials into PB Prepaid Account Prepaid Account Funds transferred to Digital Postage Meter 1.
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Installation Part 2 - Set Up Meter Updating Your Software 15 After loading postage into your system, the meter will automatically download any relevant updates. You will see the screen displaying the status of the update. Complete 53% 2of5 remaining 4:21 min Congratulations! Your meter is operational 16 $0.45 0lb 0.0oz 1st cl Ltr MAY 26 Your system is now ready to use. Also use the Quick Reference Guide under your meter for How To’s on: •
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Contact List If You Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions go to: www.pb.com/support /LAN or call 1-800-522-0020 • For Product support go to: www.pb.com/support/mailstation2-pbwc or www.pb.com/support/mailstation-pbwc • To order Pitney Bowes supplies and acce
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