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Maintenance & Service Guide
HP ProOne 600 G1 All-in-One
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or om
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Product features ............................................................................................................... 1 Overview ................................................................................................................................ 1 Front components ..................................................................................................................... 3 Side components .......................................................
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Preventing electrostatic damage to equipment ............................................................. 25 Personal grounding methods and equipment .............................................................. 26 Grounding the work area ......................................................................................... 26 Recommended materials and equipment .................................................................... 26 Operating guidelines .....................................
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Webcam module ................................................................................................................... 57 Converter board .................................................................................................................... 59 Heat sink – Graphics board and processor ............................................................................... 61 Graphics heat sink ........................................................................................
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Solving general problems ...................................................................................................... 120 Solving power problems ....................................................................................................... 124 Solving hard drive problems .................................................................................................. 125 Solving media card reader problems .......................................................................
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Interpreting POST diagnostic front panel LEDs .......................................................................... 179 11 Password security and resetting CMOS ....................................................................... 182 Establishing a setup or power-on password ............................................................................. 183 Resetting the setup and power-on password ............................................................................ 183 Clearing an
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x
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1 Product features Overview The HP ProOne 600 G1 All-in-One offers the following features: ● Integrated All-in-One form factor ● Full HD IPS, LCD display (1920 x 1080) with LED backlighting ◦ 54.6-cm (21.5-inch) diagonal ● Swivel pad under base of stand ● Adjustable tilt ● Optional height-adjustable and reclining stand ● Removable panel on the back of the computer allows users or technicians to easily and efficiently service the PC ● VESA mounting holes (100 mm x 100 mm) ® ● 4th generation Intel
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● Up to 2 TB Hard Drive, 160 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500 GB Self-encrypting Drive, or 1 TB Solid State Hard Drive ● Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM Disc Drive, or Slim BDXL Blu-ray Writer ● Intel Q85 Express chipset ● Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support ● Intel integrated graphics ● DisplayPort video out (with audio) for second display support ● Optional MXM graph
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Front components Component Component 1 Webcam (optional) with privacy shutter 7 Mute speaker 2 Dual microphone array (optional) 8 Reduce volume 3 Webcam activity LED (with optional webcam) 9 Increase volume 4 16:9 widescreen LED-backlit LCD display 10 Mute microphone 5 Power LED 11 Decrease brightness 6 High-performance stereo speakers 12 Increase brightness Touch the icon area (7–12 above) to cause the icons to illuminate, then touch an icon to activate it. To change the volume or brightness, t
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Side components Component Component 1 Hard disc drive activity LED 6 Headset/line out jack 2 HP 6-in-1 media card reader (optional) 7 Tray-load optical disc drive 3 USB 3.0 port, fast-charging 8 Optical disc drive eject button 4 USB 3.0 port 9 Optical disc drive activity LED 5 Microphone/line in jack 10 Power button 4 Chapter 1 Product features
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Rear components Component Component 1 Access panel 7 RJ-45 Gigabit Ethernet port 2 Access panel latches 8 (2) USB 3.0 ports 3 Security lock slot 9 DisplayPort connector 4 Power connector 10 Stereo audio line out 5 (2) PS/2 mouse and keyboard connectors 11 Access panel security screw 6 (2) USB 2.0 ports 12 Serial port (optional) Rear components 5
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Positioning the computer This computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand. The computer may be placed in the landscape position with the HP logo on the bottom bezel or it may be placed in the portrait position with the HP logo on the right side, as you face the computer. CAUTION: Positioning the computer with the HP logo on the top or on the left is not supported. Adjusting the height-adjustable/recline stand (optional) This stand allows you to:
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2 Activating and Customizing the Software NOTE: This chapter provides information for both Windows 7 and Windows 8. Activating and customizing the software in Windows 7 If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system. CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully ac
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Downloading Windows 7 updates Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer. 1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. After an Internet connection has been established, click the Start > All Programs > Windows Update. 3. Run Windows Update
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We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen. CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer
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3 Illustrated parts catalog System parts Item Description Spare part number (1) Front bezel with camera lens 732487-001 (2) Power supply, 180-W 732494-001 10 Chapter 3 Illustrated parts catalog
