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OFFICEJET PRO 8500A
User Guide
A910
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HP Officejet Pro 8500A (A910) e-All-in-One series User Guide
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Visual Copyright information The printer software is accessible for © 2010 Copyright Hewlett-Packard users with visual impairments or low Development Company, L.P. vision through the use of your operating system's accessibility Hewlett-Packard Company options and features. It also supports notices most assistive technology such as screen readers, Braille readers, and The information contained in this voice-to-text applications. For users document is subject to change without who are color blind,
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Contents 1 Get started Accessibility ............................................................................................................................10 Eco-Tips .................................................................................................................................11 Understand the printer parts ...................................................................................................11 Front view .....................................................
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Print brochures .......................................................................................................................34 Print brochures (Windows) ...............................................................................................34 Print brochures (Mac OS X) ..............................................................................................35 Print on envelopes ...............................................................................................
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Contents 6 Fax Send a fax ..............................................................................................................................57 Send a standard fax ..........................................................................................................57 Send a standard fax from the computer ............................................................................58 Send a fax manually from a phone ..................................................................
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7 Web HP Apps .................................................................................................................................81 Marketsplash by HP ................................................................................................................ 82 8 Work with ink cartridges Information on ink cartridges and the printheads ....................................................................83 Check the estimated ink levels .........................................
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Contents Solve copy problems ............................................................................................................109 No copy came out ...........................................................................................................109 Copies are blank .............................................................................................................110 Documents are missing or faded ......................................................................
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Solve printer management problems ....................................................................................143 Embedded Web server cannot be opened .....................................................................144 Troubleshoot installation issues ............................................................................................145 Hardware installation suggestions ..................................................................................145 HP software install
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Contents Regulatory information ..........................................................................................................167 FCC statement ................................................................................................................ 168 Notice to users in Korea .................................................................................................168 VCCI (Class B) compliance statement for users in Japan ..............................................
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C Additional fax setup Set up faxing (parallel phone systems) .................................................................................190 Select the correct fax setup for your home or office ........................................................191 Case A: Separate fax line (no voice calls received) ........................................................193 Case B: Set up the printer with DSL ...............................................................................194 Case C: S
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Contents Embedded Web server .........................................................................................................225 About cookies .................................................................................................................226 To open the embedded Web server ...............................................................................226 Index...............................................................................................................
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1 Get started This guide provides details about how to use the printer and how to resolve problems. • Accessibility • Eco-Tips • Understand the printer parts • Use the printer control panel • Finding the printer model number • Select print media • Load an original on the scanner glass • Load an original in the automatic document feeder (ADF) • Load media • Insert a memory device • Install the accessories • Maintain the printer • Turn the printer off NOTE: If you are using the printer with a comp
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For accessibility information for Mac OS X, visit the Apple Web site at www.apple.com/ accessibility. Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP has provided these Eco-Tips to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this printer, please visit the HP Eco Solutions Web site for more information on HP's environmental initiatives. www.hp.com/hpinfo/globalcitizenship/environment/ •
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Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 3 4 2 1 1 Ink cartridge door 2 Ink cartridges 3 Pr
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Back view 1 2 5 3 4 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Fax ports (1-LINE and 2-EXT) 5 Automatic two-sided printing accessory (duplexer) Use the printer control panel This section contains the following topics: • Overview of buttons and lights • Control-panel display icons • Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer control panel features for each printer mod
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Chapter 1 HP Officejet Pro 8500A (A910a-f) 1 2 3 4 9 8 7 6 5 Label Name and Description 1 Home button: Press this button to return to the home screen from any other screen. 2 Control-panel display: Touch the screen to select menu options. For information about the icons that appear on the display, see Control-panel display icons. 3 Help button: Opens the Help menu. 4 Keypad: Use the keypad to enter numbers and text. 5 Wireless button: The button is lit when the 802.11 wireless feature is on. Tou
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HP OfficeJet Pro 8500A (A910g-z) 1 2 3 4 8 7 6 5 Label Name and Description 1 Wireless icon: The button is lit when the 802.11 wireless feature is on. Touch this button to view or print the Wireless Summary or to access Setup options and the Network Menu. 2 Home: Press this to return to the home screen from any other screen. 3 Control-panel display: Touch the screen to select menu options. For information about the icons that appear on the display, see Control-panel display icons. 4 Help button:
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Chapter 1 Control-panel display icons Icon Purpose Shows that a wired network connection exists. Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see Set up the printer for wireless communication. Shows that ePrint is turned on. For more information, see HP ePrint. Displays screen where you can make copies or select other options. Displays screen where you can make a fax, or cho
