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HP OfficeJet Series 300
Printer Fax Copier Scanner
Technical Support Solutions Guide
Model 300
(PrinterFaxCopier Only)
Model 330
Model 350
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1 Product Information Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Overview of Product Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction This Technical Support Solutions Guide contains information necessary to support the HP OfficeJet Series 300 Printer/Fax/Copier/Scanner family of products. Although model and country-specific functionality may differ across the HP OfficeJet product line, the support and service strategy is consistent. The products covered in this guide will be commonly referred to as the HP OfficeJet Series 300 except where model or country-specific differences are noted. This guide is divided into
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SL1 HP OfficeJet Model Series 300 Printer/Fax/Copier/Scanner Overview of Product Capabilities The following table provides an overview of HP OfficeJet Series 300 capabilities. Overview of HP OfficeJet Series 300 Capabilities Model 300 Model 330 Model 350 Print from a PC Receive a Fax Fax from the Automatic Document Feeder (ADF) Fax from memory Copy from the ADF Print from a PC Fax from a PC Receive a fax to a PC Scan a document to a PC Scan a docum
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Product Features The following table lists the features of the HP OfficeJet Series 300 printer/fax/copier/scanner described in this guide. HP OfficeJet Series 300 Features Feature Description Shares a single line with the telephone and a Answering machine answers all calls. While your telephone answering machine (TAM) greeting plays, the HP OfficeJet listens for a fax tone. If fax tone is detected, the HP OfficeJet takes the call. Speed dialing A two-digit number represents a telephone number. P
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HP OfficeJet Features (Continued) Feature Description Memory reception capacity Depending upon amount of information on pages sent, memory allows for up to 24 page storage. One-touch feature Ten programmable one-touch keys are provided for easier, speedier faxing. Fax to/from PC functionality The ability to send and receive faxes from the PC (HP OfficeJet Models 330 and 350 only, using the using Eclipse FAX SE functionality. Faxes can be Eclipse FAX SE software program provided) sent directly fr
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Simultaneous Tasking Features The HP OfficeJet Series 300 is capable of performing several tasks at the same time. Use the following chart as a reference of which tasks can be performed simultaneously. Attempting to perform concurrent tasks not supported may result in a display message or error condition. Can I? If If HP HP OfficeJet OfficeJet Send Receive Send Receive Send Scan Series 300 is ... a print job a paper fax a paper fax a PC fax a PC fax to the PC All HP OfficeJet Series 300s HP Offi
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The following task combinations can be performed simultaneously. 1. An incoming fax will be stored in memory while: faxes in memory are printing a local copy is printing a print job is printing a report is printing 2. A fax can be sent from the automatic document feeder while: faxes in memory are printing a print job is printing a report is printing 3. Print jobs can be printed while: a fax is being sent from the automatic document feeder a delayed send fax from memory is being
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Product Specifications Review the following table for product specifications of the HP OfficeJet Series 300 machines. HP OfficeJet Series 300 Specifications Function Specification Description Overall Specifications Dimensions 17.25 w x 15.5 d x 11.125 h (inches) 438 w x 394 d x 283 h (mm) Weight 19.5 lb (8.85 kg) Power Source (autoranging) 100-240 Vac, 1.0 A, 50-60 Hz Power Consumption 10 watts at idle, 45 watts maximum Operating Environment Temperature range for best print quality: 15°C (59°F)
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HP OfficeJet Series 300 Specifications (continued) Function Specification Description Printer Specifications Internal Fonts Courier (Portrait Orientation): Pitch: 5, 10, 16.67, 20 cpi (continued) Point size: 6, 12 pt. CG Times (Portrait Orientation): Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt. Letter Gothic (Portrait Orientation): Pitch: 6, 12, 24 cpi Point size: 6, 12 pt. Univers (Portrait Orientation): Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt. Courier (Landscape
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HP OfficeJet Series 300 Specifications (continued) Function Specification Description Printer Specifications Software Compatibility Microsoft Windows 3.1 (continued) Microsoft Windows 95 MS Word for Windows (6.0 and above) WordPerfect for Windows (6.0a and above) WordPro (Ami Pro) for Windows (3.0 and above) MS Excel for Windows (5.0) Lotus 1-2-3 for Windows (4.0 and above) Also compatible with DOS application HP DeskJet 520 Fax Specifications Coding Schemes MH, MR, MMR Compatibility CCITT/ITU G
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HP OfficeJet Series 300 Specifications (continued) Function Specification Description Copier Specifications Scan Margins Top margin = 3.0 mm ± 3.0 mm (Continued) Bottom margin = 2.0 mm ± 3.0 mm Left: U.S. letter = 0.0 mm ± 3.0 mm A4 = 0.0 mm ± 0.0 mm Right: U.S. letter = 0.0 mm ± 3.0 mm A4 = 0.0 mm ± 0.0 mm Width = 216.2 mm ± 2.6 mm12 Scan Width Maximum = 8.5 inches (216 mm) Current Connectivity TWAIN 1.6 Interface PC Scan Scan Resolution Software Determined Specifications 203 x 196 dpi or 300
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Colored bond and photocopy paper (such as pink, yellow, or blue) can be used, as long as it meets these specifications: Paper Size U.S. letter 8 1/2 in x 11 in, (216 x 279 mm) U.S. legal 8 1/2 in x 14 in, (215 x 356 mm) Executive 7.25 x 10.5 in, (184 mm x 267 mm) A4 metric 8.27 x 11.7 in, (210 mm x 297 mm) Envelope Size U.S. No. 10 4.12 x 9.5 in, (105 x 241 mm) European DL 8.66 x 4.33 in, (220 x 110 mm) Paper Type Cut sheet Cut Edge Conditions Sharp blade cut, with no visible fray Fini
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Media Tray Capacities Sheet capacity for the various paper tray is as follows: Access door assembly (automatic document feed tray for faxes to be sent) 2 = 20 pages (paper weight ≤ 20 lb or 75 g/m ) Minimum paper width = 6 in. (152 mm) Maximum paper width = 8.5 in. (216 mm) Maximum paper length = 17 in. (432 mm) 2 Input Tray = 100 sheets at a paper weight ≤ 20 lb (75 g/m ) or 20 envelopes (U.S. No. 10 or European DL) 2 Output tray = 100 sheets at a paper weight ≤ 20 lb (75 g/m ) Product
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Media Print Area Maximum printable area for the HP OfficeJet is dependent upon the media size being used. The printable areas for the media sizes are shown in the following diagram. Data on the minimum margins that can be set effectively and the amount of variation in those margins is shown in the table above the diagram. The minimum margins are also shown on the diagram. Paper Size Left Margin Right Margin Top Margin Bottom Margin U.S. Letter 0.25 in. ± 0.04 in. 0.25 in. ± 0.04 in. 0.04 in. ±
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Ordering Information Information on ordering exchange units under the HP Exchange program is provided with the program information in Chapter 6 of this manual. To order the supplies and accessories listed in the table below, contact your HP dealer. If your dealer is out of stock, you can order directly from HP for fast shipping service: Within the U.S.: Call 1-800-538-8787 for all supplies/accessories except documents. Call 1-800-227-8164 to order user’s guides and technical reference guides. Ou
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Access Door Assembly
Tray Wire (Document Catch)
Output Tray Assembly
Tray Bridge
Input Tray Assembly
1-16 Product Information
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2 Installation and Configuration Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Using Printer Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Using Microsoft Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Subject Page Setting Up for Faxing (Germany Installation) (Continued) Receive fax and voice calls at the same phone number – without an answering machine . . . . . . . . . . . . . 2-41 Receive fax and voice calls at the same phone number – with an answering machine . . . . . . . . . . . . . . . 2-42 Setting Up for Faxing (France Installation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43 Receive fax calls only – no voice calls, on a
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Introduction In this chapter contains information about installing the software applications provided with HP OfficeJet Series 300, including the: Printer Drivers (including Windows driver software) HP OfficeJet Series 300 Software (including the HP OfficeJet Series 300 Manager and Eclipse FAX SE (PC fax applications) Included is information about installing the: control panel overlay (if a new one is being installed) print cartridge interface cable for printing power cord Instructio
