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                        7UDGHPDUNV The following are trademarks or registered trademarks of their respective owners. Other  product names mentioned in this manual may also be trademarks or registered  trademarks of their respective owners. Registered trademarks are registered in the  United States Patent and Trademark Office; some trademarks may also be registered in  other countries. QMS, Crown, the QMS logo, and the Crown seal are registered  trademarks of QMS, Inc., and Stackler, ColorDepth, and PS Executive Series 
                    
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                        &RQWHQWV ,QWURGXFWLRQ Introduction ..................................................................................1-2 About This Manual 1-2 Typographic Conventions 1-4  &RQVXPDEOHV Introduction ..................................................................................2-2 Preventing Media Jams ...............................................................2-2 Loading the Media Cassette ........................................................2-2 Feeding Media .........................
                    
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                        Face-down Tray 2-13 Face-up Tray 2-14 Other Media Delivery Options 2-15 Loading the Multipurpose Tray ................................................ 2-15 Envelopes: Special Considerations 2-19 Labels: Special Considerations 2-19 Letterhead and Memo Media: Special Considerations 2-21 Odd-size Media: Special Considerations 2-21 Transparencies: Special Considerations 2-22 Printing Envelopes .................................................................... 2-22 Formatting Data for Envelopes 2-2
                    
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                        Improving Collation Performance 3-10 Chunk Collation 3-11 Advantages of Collation 3-12 Working with Status Pages .......................................................3-13 Cancelling/Ending Print Jobs ...................................................3-14 Cancel a Single Print Job 3-15 Cancelling all Print Jobs 3-15 Ending a Print Job 3-16  3ULQWHU&DUH Introduction ..................................................................................4-2 Handling the Printer .....................
                    
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                         7URXEOHVKRRWLQJ3ULQWHU 3UREOHPV  ....................................................................................................... 6-1 Introduction .................................................................................. 6-2 Status Messages ......................................................................... 6-2 Service Messages 6-8 HP-GL Error Codes and PCL Error Codes 6-10 Testing PC-Printer Communication ......................................... 6-10 Creating the Test
                    
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                        Printer Resets 6-50 PostScript Errors 6-51 Windows Driver Problems .........................................................6-51 Printer Description Files 6-51 CrownNet Problems ...................................................................6-52 Output Problems ........................................................................6-52 600x600, 1200x1200 dpi Printing Unavailable 6-52 Blank Pages 6-53 Not All Pages Print 6-54 Printer Will Not Duplex 6-54 Disk Problems .......................
                    
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                        Setting Up Your Browser Software 7-3 Printer Home Page ...................................................................... 7-9 Home 7-10 Operator Control 7-11 General Settings 7-14 Printer Jobs 7-22 Consumable Status 7-24 System Support Page 7-26 QMS, Inc. Page 7-28 Local Online Help Page 7-28 Web Page Help System ............................................................. 7-29 $ 406&XVWRPHU6XSSRUW Sources of Support .....................................................................A-2
                    
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                         ,QWURGXFWLRQ ,Q7KLV&KDSWHU  “Introduction” on page 1-2  “Typographic Conventions” on page 1-4                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                        ,QWURGXFWLRQ ,QWURGXFWLRQ This manual provides information on installing consumables such as  media and toner cartridges. You’ll also find information on advanced  printing features, printer care, print quality, and troubleshooting. Use  this guide in conjunction with your other QMS 2425/2425 TURBO  Print System documentation.  This chapter gives you a brief overview of this manual. $ERXW7KLV0DQXDO »Note: Some of the procedures throughout this documentation refer to  applications, utilities, a
                    
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                        ,QWURGXFWLRQ Describes how to handle and clean  Printer Care the printer.  Gives information on how to improve  Print Quality print quality through adjustments of   print density and printer resolution. Provides media jam prevention tips,  Troubleshooting explains how to locate and clear media   Printer Problems jams, lists printer status messages,  outlines printer and print quality  problems and solutions, and describes  how to place a service call. Contains information on how to access  Pr
                    
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                        ,QWURGXFWLRQ 7\SRJUDSKLF&RQYHQWLRQV The following typographic conventions are used in this manual: Mixed-Case Text you type, and messages and information  Courier displayed on the screen Mixed-Case Variable text you type; replace the italicized  Italic word(s) with information specific to your printer or  Courier computer UPPERCASE Information displayed in the printer message  COURIER window lowercase bold PostScript operators and DOS commands lowercase italic Variable information in text.  UPP
                    
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                         &RQVXPDEOHV ,Q7KLV&KDSWHU  “Preventing Media Jams” on page 2-2  “Loading the Media Cassette” on page 2-2  “Feeding Media” on page 2-11  “Selecting Media Delivery” on page 2-12  “Loading the Multipurpose Tray” on page 2-15  “Loading the Multipurpose Tray” on page 2-15  “Loading the Multipurpose Tray” on page 2-15  “Printing Envelopes” on page 2-22  “Using Toner Cartridges” on page 2-25                                                                                              
                    
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                        ,QWURGXFWLRQ ,QWURGXFWLRQ This chapter covers basic printer operation, such as preventing media  jams; loading media; transparencies, labels and envelopes; replacing  toner cartridges; and using various kinds of print media.  3UHYHQWLQJ0HGLD-DPV There are several things you can do to reduce the occurrence of  media jams:  Use paper, envelopes, labels, and overhead transparencies that  match the printer specifications. See appendix B, “Technical  Specifications,” in the Reference guide.  If 
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH cassette. Loading media in either cassette involves the following  basic steps:  Open the cassette  Set correct media size for the cassette  Load media in the cassette  Close the cassette These steps are described in detail, later in this procedure. »Note: Ensure that the media size matches the cassette size (for  example, letter/A4 media must be loaded only when the cassette is  set to letter/A4 size). Since the media cassette sends a media size  signal to the pr
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH 6HWWKH&RUUHFW0HGLD6L]HIRUWKH0HGLD&DVVHWWH 1 Turn the dial to the right to unlock the front media size guide. 7XUQGLDOWRWKHULJKW  LGL    B4  LTR  A4 0HGLD6L]H 2 Slide the media guide to align it with the correct media size  marker. 3 Turn the dial to the left to lock the front paper size guide. 4 Remove the left media size guide, if necessary, by pushing in  and lifting it from its paper size slot.  406785%23ULQW6\VWHP2SHUDWLRQ          
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH 5 Align the tip of the guide with the desired paper size marker,  then insert the rest into the paper cassette. /HIW0HGLD 7LS 8SSHU&DVVHWWH /HJDO%/HWWHU$VL]HSDSHU B4  LGL LTR  A4 1 2 LTR/A4 LGL/B4 /RDG0HGLDLQWKH&DVVHWWH 1 Unwrap the paper, pull the stack out, and then with one hand  at each end of the stack, lift and hold it in a curved position  as shown in the following illustration. »Note: Paper is packed in reams of 500 sheets. Don’t unpack the  p
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH 2 Grip each end of the stack firmly. *ULS 3 Straighten the stack, and then roll the fanned sheets from  side to side to get air through the sheets and prevent static  buildup. 6WUDLJKWHQDQG5ROO IURP6LGHWR6LGH 4 Take off the top and bottom sheets. The top and bottom sheets sometimes have residual glue buildup  that could cause the printer to jam. 5HPRYH7RS6KHHW 5HPRYH%RWWRP  406785%23ULQW6\VWHP2SHUDWLRQ                                        
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH 5 Place a stack of media in the cassette with the print side fac- ing down. /RZHU&DVVHWWH  /HJDO%/HWWHU$[$VL]HSDSHU 7RS &RQVXPDEOHV                                                                                                                                                                                                                                                                                                                                
                    
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                        /RDGLQJWKH 0HGLD&DVVHWWH 6 Ensure that the media stack lies flat and does not exceed the  top limit mark. 8SSHU&DVVHWWH /HJDO%/HWWHU$VL]HSDSHU 7RS/LPLW »Note: If you need to remove excess media from a media  cassette, simply push up the metal panel to lift the media stack. 0HWDO  406785%23ULQW6\VWHP2SHUDWLRQ