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                        ®
Voice Processing Systems
Stratagy Flash, IVP8
and
Stratagy iES32, ES4, ES80,
ES96, ES96R
General Description
January 2003                                                                                                                                                                                                                                                                                                                                                                                         
                    
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                        • Ringer equivalence number:  Stratagy  ProLine/2V, Dialog/4, D/160SC-LS: 0.1 D/41ESC: 02 General End User Information Stratagy Flash, Stratagy IVP8: 0.6B. The ringer equivalence number (REN) is useful to determine  The Stratagy Enterprise Server System is registered in accordance  the quantity of devices which you may connect to your  with the provisions of Part 68 of the Federal Communications  telephone line and still have all of those devices ring when  Commission’s Rules and Regulations. yo
                    
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                        TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY  SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE  AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
                    
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                        TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division Additional Microsoft License Terms The following additional License Agreement terms apply to software included in the TAIS System that is licensed from Microsoft Licensing, Inc. or its affiliates: 1. You have acquired a device ("DEVICE") that includes software licensed by TAIS from Microsoft Licensing Inc. or its affiliates ("MS"). Those installed software products of MS origin, as well as associated  media, pr
                    
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                        Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this voice processing equipment  (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS  dealer to a retail customer in new condition, be free from defects in material and workmanship for  twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other  tha
                    
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                        Contents Introduction Organization............................................................................................................................................ v Conventions............................................................................................................................................. v Related Documents/Media..................................................................................................................... vi All Stratagy Products...
                    
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                        Contents Chapter 2 – Features Class of Service (COS) ......................................................................................................................... 22 Copy Mailbox........................................................................................................................................ 23 Copy Range........................................................................................................................................... 23 Directory .......
                    
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                        Contents Chapter 3 – Stratagy ES Feature Groups Single-digit Menus................................................................................................................................ 36 Soft Key Control of Voice Mail............................................................................................................ 37 Soft Key Control Over Strata Net ......................................................................................................... 37 System Administrat
                    
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                        Contents Chapter 4 – Specifications iv Stratagy General Description    01/03                                                                                                                                                                                                                                                                                                                                                                                                                                        
                    
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                        Introduction This general description is an overview of the Stratagy® Voice Processing systems and provides  general information describing each system. Unless noted otherwise in this book, references to the  Stratagy apply to all Stratagy product models. Organization This book is divided into the following major topics:  Chapter 1 – Overview describes system capabilities, platform technology and features.  Chapter 2 – Features gives a brief description of all Stratagy features.  Chapter 3 – 
                    
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                        Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in  print. To find the most current version, check the version/date in the Publication  Information on the back of the document’s title page. All Stratagy Products  Stratagy Library CD-ROM Stratagy Flash, IVP8  Stratagy User Guide  Stratagy Quick Reference Guide  Stratagy Installation & Maintenance Manual  Stratagy System Administrator Guide St
                    
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                        Overview 1 This chapter describes the main components of Stratagy and provides general descriptions of each  of the Stratagy systems (see Table 1 on page 2). Unless noted otherwise in this book, references to  Stratagy apply to all product lines and models. Stratagy voice processing systems  are tailor-made for small- to  medium-sized businesses. Designed  to be flexible and easy to use,  Stratagy offers a full range of  features. Stratagy systems (shown at right)  vary depending upon the voice 
                    
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                        Overview Table 1 Stratagy Models and Key Feature Comparison  Stratagy Flash IVP8 iES32 ES4 ES80 ES96 ES96R Minimum 2 2 42444 Ports Maximum 4 8 32 4 80 96 96 Port Upgrade Option Electronic Delivery Method Intel® Voice Board Hardware Message Storage  1 1 4 4 600 900 900 900 900 (approx. hours) Storage Media Flash Flash HDHDHDHDHD Modem (Remote Maintenance) O S S O S S S Call Record S S SSSSS CTX  Voice Mail  Integration  SSSSS Softkeys Network Interface SSSSS Stratagy ES Feature Groups Unified Mes
                    
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                        Overview Stratagy Flash and IVP8 Stratagy Flash and IVP8 Stratagy Flash and IVP8 share many of the same features and capabilities.  The Flash is designed for small businesses with fewer users and lower call volumes. It delivers the  power of voice processing without the investment, expense, and administrative overhead of many  larger voice processing systems. The IVP8 is an integrated voice processing solution designed to be installed in a base/expansion  cabinet card slot of a Strata CTX or Str
                    
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                        Overview Stratagy Flash and IVP8 Stratagy IVP8 The Stratagy IVP8’s circuit card architecture  (shown right) is a Toshiba proprietary design  utilizing state-of-the-art embedded  processing capabilities. The card has flash  memory and two RS-232 ports (operating at  speeds ranging from 1200 to 9600 bps) for  local or remote interface with a PC.  The IVP8 is a Strata-compatible circuit card  for small- to medium-sized businesses that  supports up to eight ports and provides  approximately four hou
                    
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                        Overview Stratagy Flash and IVP8 Stratagy Flash, IVP8 System Software Stratagy’s flexibility is largely a result of its software. The following provides a brief overview of  the Stratagy system software. Refer to the Stratagy Installation and Maintenance Manual for more  details. Operating System Controls all real-time voice processing functions through the use of simple administrative menus,  diagnostics, system activity, and collection and reporting of data.  Diagnostic Programs Online diagnos
                    
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                        Overview Stratagy Enterprise Server (ES) Stratagy Enterprise Server (ES) The Stratagy ES is a powerful hardware/software platform that consists of five models— Stratagy iES32, ES4, ES80, ES96, and ES96R—designed for medium to enterprise-sized  businesses.  Note Unless otherwise specified in this book, all references to Stratagy ES include the  Stratagy iES32. The iES32 is an integrated circuit card that runs on Microsoft® Windows NT® 4.0 Embedded  operating software. The Stratagy ES4, ES80, ES96
                    
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                        Overview Stratagy Enterprise Server (ES) All Stratagy ES standalone systems are equipped with IDE hard drives that can offer a voice  storage capacity of 900 hours. Available voice and/or data application storage is dependent upon  hard drive size, installed software to support some Feature Groups (e.g., Fax Server, ASR) and the  mailbox database.  Storage capacities are not software blocked. Therefore, in the future if a larger drive is employed,  voice storage capacity will be increased propor
                    
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                        Overview Stratagy Enterprise Server (ES) Stratagy ES96 ES96 (shown right) is the largest Stratagy ES platform. It  is equipped with a passive backplane architecture that  includes a Single Board Computer (SBC), equipped with  an Intel Pentium® III processor, and eight Industry  Standard Architecture (ISA) slots (minimum) available  for processing equipment. The ES96 is recommended for enterprise-sized businesses  and is capable of supporting multiple CPU-hosted  features, i.e., ASR and TTS. 6201