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Zebra GX420t / GX430t
Desktop Thermal Printer
User Guide                                                                                                                                                                                                                                                                                                                                                                                                                                                          
                    
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                        ii ©2008 ZIH Corp. The copyrights in this manual and the software and/or firmware in the  label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this  manual or the software and/or firmware in the label printer may result in imprisonment of  up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be  subject to civil liability. All trademarks and registered trademarks are property of their  respective owners. All rights reserved. This produc
                    
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                        iii FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause  undesired operation. This equipment has been tested and found to comply with the limits for Class B Digital  Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  protection against harm
                    
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                        iv Environmental Management Do not dispose of this product in unsorted municipal waste. This product is recyclable, and  should be recycled according to your local standards.  For more information, please see our website at:  Web address:   www.zebra.com/environment 980612-001 Rev. A GX420t / GX430t User Guide 12/14/07                                                                                                                                                                                    
                    
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                        About This Document This section provides you with contact information, document structure and organization, and  additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii 12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A                                              
                    
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                        About This Document vi Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or to troubleshoot  problems with the printer. How This Document Is Organized The User Guide is set up as follows: Section Description Introduction on page 1 This section describes what you get in your  shipping box and provides an overview of printer  features.  This section also has procedures that  describe how to open and close the printer an
                    
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                        About This Document vii Contacts Contacts Web Site Visit us at: http://www.zebra.com Technical Support via the Internet is available 24 hours per day, 365 days per year.  Go to http://www.zebra.com/support. The Americas Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies International, T: +1 877 ASK ZEBRA (275 9327) For printers, parts, media, and ribbon,  LLC F: +1 847 913 2578 please call your distributor, or  333 Corporate Woods Parkway contact us. Hardware: ts1@
                    
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                        About This Document viii Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information. Alternate Color  (online only) Cross-references contain hot links to other sections in this  guide. If you are viewing this guide online in .pdf format, you can click the cross-reference  (blue text) to jump directly to its location.  Command Line Examples  Command line examples appear in Courier New font. For  example, type ZTools to get t
                    
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                        Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
                    
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                        x 3 � Print Operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Determining Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Thermal Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Modes of Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                    
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                        xi 5 � Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Media Path Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 
                    
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                        xii 980612-001 Rev. A GX420t / GX430t User Guide 12/14/07                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                        1 Introduction This section describes what you get in your shipping box and provides an overview of printer  features.  This includes procedures that describe how to open and close the printer and report  any problems. Contents GX Series Thermal Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2   What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Unpack and Ins
                    
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                        Introduction 2 GX Series Thermal Printers GX Series Thermal Printers The Zebra GX model is the best in class desktop thermal printer with the widest range of  features. The GX420t printer provides thermal transfer and direct thermal printing at speeds up  to 6 ips (inches per second) at a 203 dpi (dots per inch) print density. The GX430t printer  provide thermal transfer and direct thermal printing at speeds up to 4 ips at a 300 dpi print  density. Both the GX420t and GX430t support both ZPL and
                    
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                        Introduction 3 What’s in the Box? What’s in the Box? Save the carton and all packing materials in case you need to ship or store the printer later.   After unpacking, make sure you have all parts.  Follow the procedures for inspecting the  printer to familiarize yourself with printer parts so you can follow the instructions in this book. Printer Documentation  and Software Power Supply Cleaning  Pen Power Cord varies by locale or region Unpack and Inspect the Printer When you receive the printer
                    
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                        Introduction 4 What’s in the Box? Your Printer Status Feed Release Light Button Latches Interface Release Connectors DC Power Power Latches Receptacle Switch Opening the printer To access the media compartment, you must open the printer. Pull the release latches towards  you and lift the cover. Check the media compartment for loose or damaged components. Caution � The discharge of electrostatic energy that accumulates on the surface of the  human body or other surfaces can damage or destroy the 
                    
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                        Introduction 5 What’s in the Box? Printer Features Printhead Ribbon Roll Holders Take Up Spindles Supply Spindles Ribbon Trailer Sensor Roll Holders and  Media Guides Black-Line Sensor GAP  Sensor Dispenser Option Platen Roller Head-Up Sensor (inside) Dispenser Door  (open) Pinch Roller Sensor Peel Bar 12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A                                                                                                                                               
                    
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                        Introduction 6 What’s in the Box? Moveable Blackline  Sensor (Option) Media Cutter (Option) 980612-001 Rev. A GX420t / GX430t User Guide 12/14/07                                                                                                                                                                                                                                                                                                                                                                   
                    
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                        Introduction 7 What’s in the Box? Operator Controls  Power Switch  Press up to turn ON or down to turn OFF the printer.  Caution � The printer power should be turned off before connecting or disconnecting the  communications and power cables. Power Switch Power OFF Power ON Power Switch Feed Button  � Tap the Feed button once to force the printer to feed one blank label. � Press the Feed button to take the printer out of a “pause” condition. The printer is put into  “pause” by either a programmi
                    
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                        Introduction 8 What’s in the Box? Status Light Located on the top case next to the feed button, the status light functions as a printer  operational indicator (see See Rev. A in the Troubleshooting chapter). Feed Button Status  Light 980612-001 Rev. A GX420t / GX430t User Guide 12/14/07