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                        TOSHIBA Digital Solutions Division
Digital Business Telephone Systems
CTX28, CTX100-S, CTX100 and CTX670
Installation and Maintenance
Manual
June 2004                                                                                                                                                                                                                                                                                                                                                              
                    
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                        one line should not exceed five (5.0B). To be certain of the number of devices  Strata CTX28, CTX100 and CTX670 you may connect to your line, as determined by the REN, you should contact  your local telephone company to ascertain the maximum REN for your calling  General End User Information area. 3. Network connection information USOC jack required: RJ11/14C,  The Strata CTX28, CTX100 or CTX670 Digital Business Telephone System is  RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this docum
                    
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                        TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Digital Solutions Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY  SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO  YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEP
                    
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                        Toshiba America Information Systems, Inc. Digital Solutions Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses,  lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new  condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This  warranty is void (a) if the equipment is used under other than normal use and
                    
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                        Contents Introduction Organization ........................................................................................................................................xiii Conventions .........................................................................................................................................xiv Related Documents/Media ................................................................................................................... xv General Description ........
                    
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                        Contents Chapter 2 – Strata CTX Configuration Chapter 2 – Strata CTX Configuration Strata CTX100-S/CTX100 Overview .................................................................................................2-1 CTX100-S and CTX100 Processors ...................................................................................................2-2 CPU/Memory ................................................................................................................................2-2 Large S
                    
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                        Contents Chapter 3 – Strata CTX100-S/CTX100 Installation CTX100: Analog Tie, DID and/or Ground Start Lines ..............................................................2-35 Worksheet 6: Strata CTX670 Cabinet Slots ......................................................................................2-37 PCB Placement Guidelines .........................................................................................................2-38 Worksheet 7 – System Power Factor Check ...................
                    
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                        Contents Chapter 5 – Rack Mount Cabinets FCC Registration Information .............................................................................................................4-5 Cabinet Installation Considerations ....................................................................................................4-6 Recommended Installation Sequence ...........................................................................................4-6 Step 1: Install Power Supply ...................
                    
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                        Contents Chapter 6 – PCB Installation Step 1B:Move Flange Position (Optional) ................................................................................... 5-5 Step 2: Install First Cabinet..................................................................................................................5-5 Step 2A:Take Off Front and Back Covers.................................................................................... 5-6 Step 2B:Take Off Base of Cabinet ...........................
                    
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                        Contents Chapter 7 – ISDN Interfaces ASTU – Standard Telephone Interface Unit (CTX100 only) .............................................................6-4 ASTU Installation .........................................................................................................................6-4 ASTU1 Wiring .............................................................................................................................6-4 BDKU/BDKS – Digital Telephone Interface Unit .............
                    
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                        Contents Chapter 8 – T1 BPTU/RPTU Overview ......................................................................................................................7-3 CSU Requirements .......................................................................................................................7-3 Slot Assignments ..........................................................................................................................7-3 BPTU Interface Unit ................................
                    
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                        Contents Chapter 9 – IP Telephony and QSIG Over IP RDTU3A Call Data Information .......................................................................................................8-10 Commands ..................................................................................................................................8-10 Indicators ....................................................................................................................................8-11 RDTU1 & 2 - T1 Inter
                    
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                        Contents Chapter 10 – MDF PCB Wiring IP Telephone Ping Test ...............................................................................................................9-29 LCD Network Failure Displays ..................................................................................................9-30 Collect CTX Trace Data on CTX SmartMedia Card .................................................................9-30 Collect BIPU Logs ..........................................................
                    
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                        Contents Chapter 11 – Station Apparatus 3000-series, IPT1020-SD Button Layouts ......................................................................................11-14 Telephone Settings ..........................................................................................................................11-17 3000-Series/IPT Telephones .....................................................................................................11-17 3000-Series Telephones .........................
                    
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                        Contents Chapter 12 – Peripheral Installation Chapter 12 – Peripheral Installation Application PC and Server Interfaces ...............................................................................................12-1 Network Interface Connections ..................................................................................................12-2 Music-On-Hold/Background Music Interfaces .................................................................................12-8 External Page with 
                    
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                        Contents Chapter 12 – Peripheral Installation xii Strata CTX I&M    06/04                                                                                                                                                                                                                                                                                                                                                                                                                                           
                    
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                        Introduction This manual provides detailed step-by-step instructions for installing and maintaining the Strata  CTX100-S, CTX100 and CTX670 digital business telephone systems. It is intended for qualified  service technicians and system programmers. Use this manual in conjunction with the Strata CTX Programming Manual which covers the  programs related to the Strata CTX28, CTX100-S, CTX100 and CTX670 systems discussed in this  book. Organization This manual is organized into these sections/chapt
                    
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                        Introduction Conventions  Chapter 10 – MDF PCB Wiring contains point-to-point wiring diagrams for connection of  telephones, lines, peripheral equipment, and power supplies to the Strata CTX systems.  Chapter 11 – Station Apparatus provides instructions on how to connect telephones to the  Strata CTX systems and how to configure and upgrade them for optional features. Procedures  for installing direct station selection consoles, PC and conventional attendant consoles, and  door phones also app
                    
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                        Introduction Related Documents/Media Conventions Description Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.  Denotes the step in a one-step procedure.  Denotes a procedure. Start > Settings > Printers Denotes a progression of buttons and/or menu options on the  screen you should select. Grey words within the printed text denote cross-references. In the  See Figure 10 electronic version of this document (Library CD-ROM or FYI  Internet download), cross-references appear in blue
                    
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                        Introduction Related Documents/Media xvi Strata CTX I&M    06/04