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                        IMPORTANT FOR FUTURE REFERENCE 
Please complete this information and retain this 
manual for the life of the equipment: 
Model #: ___________________________
Serial #: ___________________________
Date Purchased: ____________________
OPERATOR’S MANUAL 
Heavy Duty Counterline 
Griddle Models Charbroiler Models Open Top Models 
HDG-24 HDG-24E HDC-24 HDCL-24 HDO-12 HDO-24SU 
HDG-36 HDG-36E HDC-36 HDCL-36 HDO-24 HDO-36SU 
HDG-48 HDG-48E HDC-48 HDCL-48 HDO-36 
HDG-60 HDG-60E 
 
 
 
!   WARNING 
Improp
                    
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                        HEAVY DUTY COUNTERLINE  SAFETY PRECAUTIONS  Before installing and operating this equipment, be sure everyone involved in its operation is fully trained  and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules  and precautions.  The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the  operator, service personnel, or to the equipment.  This symbol warns of immediate hazards that will result in severe in
                    
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                        HEAVY DUTY COUNTERLINE TABLE OF CONTENTS  Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the  market.  You will find that your new equipment, like all Southbend equipment, has been designed and manufactured  to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered  and designs are verified through laboratory tests and field installations. With proper care and field  maintenance, you will experience 
                    
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                         SPECIFICATIONS HEAVY DUTY COUNTERLINE  SPECIFICATIONS  NOTICE  Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,  CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.  Local codes regarding installation vary greatly from one area to another. The National Fire Protection  Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having  jurisdiction” when it comes to installation requirem
                    
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                        SPECIFICATIONS HEAVY DUTY COUNTERLINE SPECIFICATIONS  CLEARANCES  !   WARNING  There must be adequate clearance between units and adjacent construction. Clearance must also be  provided for servicing and for operation. Measure back clearance from rear of 2" stand-off brackets.  Minimum Clearances from COMBUSTABLE construction:   Griddle Models  Open Top Models  Sides 12"  10"  Back 8"  7"  Minimum Clearances from NON-COMBUSTABLE construction:   Griddle Models Charbroiler Models Open Top Models  
                    
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                         SPECIFICATIONS HEAVY DUTY COUNTERLINE  Figure 2     DIMENSIONS OF GRIDDLE MODELS  1.5" 24.0" 30.0" Top View Width (see table below) 31.5" 16.0" 15.1" 11.0" 10.0" 5.4" 2.0" 2.8" 29.4" Side View Front View   Model Width Number and Size of Burners Total BTU  HDG-24 & HDG-24E 24" 2 @ 30,000 60,000  HDG-36 & HDG-36E 36" 3 @ 30,000 90,000  HDG-48 & HDG-48E 48" 4 @ 30,000 120,000  HDG-60 & HDG-60E 60" 5 @ 30,000 150,000    CONSTRUCTION OF GRIDDLE MODELS  The front, sides, and 5" riser are all stainles
                    
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                        SPECIFICATIONS HEAVY DUTY COUNTERLINE SPECIFICATIONS  Figure 3     DIMENSIONS OF CHARBROILER MODELS  1.5" 21.5" 30.0" Top View Width (see table below) 31.5" 16.0" 15.1" 11.0" 10.0" 5.3" 2.0" 2.8" 29.4" Front View Side View   Model Width Number and Size of Burners Total BTU  HDC-24 & HDCL-24 24" 4 @ 20,000 80,000  HDC-36 & HDCL-36 36" 6 @ 20,000 120,000  HDC-48 & HDCL-48 48" 8 @ 20,000 160,000    CONSTRUCTION OF CHARBROILER MODELS  The front, top-rail sides, and 5" riser are all stainless steel. 
                    
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                         SPECIFICATIONS HEAVY DUTY COUNTERLINE  Figure 4     DIMENSIONS OF OPEN TOP MODELS  3.9" 2.0" 24.4" Top View Width (see table below) 15.3" 2.8" 11.0" 9.0" 6.3" Front View Side View   Model Width Number and Size of Burners Total BTU  HDO-12 12.25" 2 @ 26,000 52,000  HDO-24 & HDO-24SU 24.5" 4 @ 26,000 104,000  HDO-36 & HDO-36SU 36.625" 6 @ 26,000 156,000    CONSTRUCTION OF OPEN TOP MODELS  The front, top-rail sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized  s
                    
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                        INSTALLATION  HEAVY DUTY COUNTERLINE INSTALLATION  INSTALLATION  NOTICE  Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,  CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.  These installation procedures must be followed by qualified personnel or warranty will be void.  Local codes regarding installation vary greatly from one area to another. The National Fire Protection  Association, Inc. states in its NFPA 96 lates
                    
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                         INSTALLATION HEAVY DUTY COUNTERLINE  Step 2a: Installation on Countertop Legs  To install the appliance using countertop legs, do the following:  1. Locate the box of four legs shipped with the appliance (if countertop legs were ordered).  2. Raise the appliance about 6" so that the legs can be screwed into the bottom near the corners. Lift the  appliance only from the ends, never from the middle!  Support the lifted appliance so that it will not fall  while you are attaching the legs.  3. Scre
                    
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                        INSTALLATION  HEAVY DUTY COUNTERLINE INSTALLATION  Step 2b: Installation Directly on a Non-Combustible Countertop Surface  The appliance may be installed directly onto a flat NON-COMBUSTIBLE surface, as follows:  1. Place the appliance in the position that it will be used. Lift the appliance only from the ends, never from  the middle!  2. Connect the gas supply (see Step 4 on page 18), then return to this procedure.  3. Check that the appliance is in the position you want it to be in.  4. Seal t
                    
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                        INSTALLATION  HEAVY DUTY COUNTERLINE INSTALLATION  Step 2d: Installation on Floor Stand (24", 36", and 48" Models)  The 24", 36", and 48" appliances may be installed on top of an optional floor stand (for 60" griddles, go to  Step 2e on page 15). The floor stand is shipped in a separate crate and must be assembled, as follows:  1. Position the bottom-brace pieces on a flat surface, as shown in Figure 8 below. There are two bottom- side braces (items “A”), a bottom-front brace (item “B”), and an 
                    
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                         INSTALLATION HEAVY DUTY COUNTERLINE  Figure 11     J K P K I I H H P J L L N O M     7. Check the partially assembled stand to make sure that the legs are straight and that all corners are  square. Now tighten all bolts, but do not over tighten.  8. If legs with casters were ordered, lift the stand and screw the caster assemblies into the bottom of the  legs. The two casters with wheel-locks go on the front corner legs. After the stand is assembled,  connect the required restraint to protect th
                    
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                        INSTALLATION  HEAVY DUTY COUNTERLINE INSTALLATION  Step 3: Attach Restraint for Appliances Mounted on Casters  NOTICE  For an appliance equipped with casters, (1) the installation shall be made with a connector that  complies with the Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors  for Moveable Gas Appliances, CAN/CGA-6.16, and a quick-disconnect device that complies with the  Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41, or Quick Discon
                    
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                         INSTALLATION HEAVY DUTY COUNTERLINE  2. Install eye-bolt (item “F”) to a frame member on the rear of the appliance. After checking carefully  behind the frame member for adequate clearance, drill a 1/4" hole through the frame member.  3. Thread hex nut (item “G”) and slide the washer (item “H”) onto the eye-bolt. Insert the eye-bolt through  the 1/4" drilled hole and secure with a washer (item “H”) and nylon lock nut (item “I”).  4. Using the spring-loaded snap hooks, attach the restraining dev
                    
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                        INSTALLATION  HEAVY DUTY COUNTERLINE INSTALLATION  5. Connect the vent line from the pressure regulator to the outdoors in accordance with local codes or, in  the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation  Code, CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.  6. Connect the gas inlet of the pressure regulator to the building’s supply system. No segment of the gas  supply connection to the appliance should be s
                    
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                         INSTALLATION HEAVY DUTY COUNTERLINE  Step 7: Final Installation Steps for Griddle Models  This step applies only to the installation of griddle models. New griddles should be carefully tempered and  cared for in order to avoid possible damage. To break in a new griddle, do the following:  1. Wipe the griddle surface clean.  2. Light all the griddle burners and turn them to 200°F for one hour. Then gradually bring each griddle up  to frying temperature.  3. Spread three or four ounces of beef su