Manual de instrucciones de Cisco Systems EGW 2200

Manual de instrucciones del aparato Cisco Systems EGW 2200

Aparato: Cisco Systems EGW 2200
Categoría: Teléfono IP
Fabricante: Cisco Systems
Tamaño: 0.36 MB
Fecha de añadido: 8/31/2013
Número de páginas: 26
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Resumen del contenido incluido en la página 1


QSIG/DPNSS Phone System with
Cisco EGW 2200 Integration Guide for
Cisco Unity Connection 1.1
Published November 22, 2005
This document provides instructions for integrating a QSIG/DPNSS phone system with Cisco Unity
Connection through a Cisco EGW 2200.
Integration Tasks
Before doing the following tasks to integrate Cisco Unity Connection with a QSIG/DPNSS phone
system through a Cisco EGW 2200, confirm that the Cisco Unity Connection server is ready for the
integration by completing the ap

Resumen del contenido incluido en la página 2

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Requirements 6. Test the integration. See the “Testing the Integration” section on page 9. 7. If this integration is a second or subsequent integration, add the applicable new user templates for the new phone system. See the (Multiple Integrations Only) Adding New User Templates, page 13. Task List to Make Changes to an Integration Use the following task list to make changes to an integration after it

Resumen del contenido incluido en la página 3

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Integration Description Figure 1 Connections Between a QSIG/DPNSS Phone System and Cisco Unity Connection Cisco EGW 2200 Cisco Unity VoIP QSIG/DPNSS Connection server gateway phone system QSIG or DPNSS LAN C connection V QSIG or DPNSS signaling backhaul path SIP signaling path RTP (voice) path Call Information The QSIG/DPNSS integration sends the following information with forwarded calls: � The extens

Resumen del contenido incluido en la página 4

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Planning How the Voice Messaging Ports Will Be Used by Cisco Unity Connection Identified user messaging Cisco Unity Connection automatically identifies a user who leaves a message during a forwarded internal call, based on the extension from which the call originated. Message waiting indication When a message is waiting for a user, Cisco Unity Connection notifies the phone system to activate the mes

Resumen del contenido incluido en la página 5

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Programming the QSIG/DPNSS Phone System � The number of calls Cisco Unity Connection will answer when call traffic is at its peak. � The expected length of each message that callers will record and that users will listen to. � The number of users. � The number of calls made for message notification. � The number of MWIs that will be activated when call traffic is at its peak. � The number of TRAP conne

Resumen del contenido incluido en la página 6

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Setting Up the Cisco EGW 2200 Setting Up the Cisco EGW 2200 For information on setting up the Cisco EGW 2200, refer to the Cisco EGW 2200 documentation. Creating a New Integration with the QSIG/DPNSS Phone System After ensuring that the QSIG/DPNSS phone system and Cisco Unity Connection are ready for the integration, do the following procedures to set up the integration and to enter the port settings.

Resumen del contenido incluido en la página 7

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Creating a New Integration with the QSIG/DPNSS Phone System Table 2 Settings for the Set Up Port Group Page (continued) Field Setting Test Address Click this button to verify the IP address (or host name) that you entered. The result of the test appears in the text box beside the button. Port

Resumen del contenido incluido en la página 8

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Creating a New Integration with the QSIG/DPNSS Phone System c. Repeat Step 14a. and Step 14b. for any remaining secondary Cisco EGW 2220 or SIP proxy server in the cluster. Step 15 In Cisco Unity Connection Administration, expand Telephony Integrations, then click Port. Step 16 On the Search Ports page, click the display name of the first voice messaging port that you created for this phone system in

Resumen del contenido incluido en la página 9

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration Step 24 Repeat Step 22 and Step 23 for all remaining phone system trunks that you want to create. Step 25 If prompted to restart Cisco Unity Connection, in the Windows task bar, right-click the Cisco Unity Connection icon and click Restart > Voice Processing Server Role. Step 26 When prompted to confirm stopping the Voice Processing server role, click Yes. Step 27 In Cisco Unit

Resumen del contenido incluido en la página 10

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration Table 6 Settings for the New User Page (continued) Field Setting Display Name Test User Extension Step 6 Click Save. Step 7 On the User Basics page, in the Voice Name field, record a voice name for the test user. Step 8 In the Phone System field, confirm that the phone system selected is the phone system that Phone 1 is connected to. Step 9 Uncheck th

Resumen del contenido incluido en la página 11

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration To Test an External Call with Release Transfer Step 1 From Phone 2, enter the access code necessary to get an outside line, then enter the number outside callers use to dial directly to Cisco Unity Connection. Step 2 In the Port Status Monitor, note which port handles this call. Step 3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the opening gree

Resumen del contenido incluido en la página 12

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Testing the Integration To Set Up Supervised Transfer on Cisco Unity Connection Step 1 In Cisco Unity Connection Administration, on the Edit Transfer Option page for the test user, in the Transfer Type field, click Supervise Transfer. Step 2 In the Rings to Wait For field, enter 3. Step 3 Click Save. Step 4 Minimize the Cisco Unity Connection Administration window. Do not close the Cisco Unity Connect

Resumen del contenido incluido en la página 13

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 (Multiple Integrations Only) Adding New User Templates (Multiple Integrations Only) Adding New User Templates When you create the first phone system integration, this phone system is automatically selected in the default user template. The users that you add after creating this phone system integration will be assigned to this phone system by default. However, for each additional phone system integra

Resumen del contenido incluido en la página 14

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Deleting an Existing Phone System Integration Step 10 In the Task Execution Results window, click Close. Step 11 Log off Cisco Unity Connection Administration. Deleting an Existing Phone System Integration If you want to delete an existing phone system integration (for example, you have replaced the phone system with which Cisco Unity Connection originally integrated), confirm that the following items

Resumen del contenido incluido en la página 15

Appendix: Using Alternate Extensions and MWIs Alternate Extensions Step 3 On the Search Phone Systems page, check the check box to the left of the phone system that you want to delete. Step 4 Click Delete Selected. Step 5 When prompted to confirm that you want to delete the phone system, click OK. Step 6 If prompted to restart Cisco Unity Connection, in the Windows task bar, right-click the Cisco Unity Connection icon and click Restart > Voice Processing Server Role. Step 7 When prompted to

Resumen del contenido incluido en la página 16

Appendix: Using Alternate Extensions and MWIs Alternate Extensions � Cisco Unity Connection Administration will not accept an extension that is already assigned to another user (either as a primary or alternate extension), or to a public distribution list, call handler, directory handler, or interview handler. Cisco Unity Connection verifies that each alternate extension is unique—up to the dialing domain level, if applicable—before allowing either an administrator or a user to create it.

Resumen del contenido incluido en la página 17

Appendix: Using Alternate Extensions and MWIs Alternate MWIs To Modify Alternate Extensions Step 1 In Cisco Unity Connection Administration, click User. Step 2 On the Search Users page, click the user for whom you want to modify an alternate extension. Step 3 On the Edit menu, click Phone Numbers. Step 4 On the Phone Numbers page, click the alternate extension that you want to change. Step 5 On the Phone Number page, in the Phone Number field, change the extension and click Save. Step 6 Repeat

Resumen del contenido incluido en la página 18

Appendix: Using Alternate Extensions and MWIs Alternate MWIs Step 3 On the Edit menu, click Message Waiting Indicators. Step 4 On the Message Waiting Indicators page, click Add New. Step 5 Enter the following settings. Table 9 Settings for the New Message Waiting Indicator Page Field Setting Enabled Check the check box. Display Name Enter a description of the MWI. Extension Enter the extension for the MWI. When entering characters, consider the following: � Enter digits 0 through 9. Do not us

Resumen del contenido incluido en la página 19

Appendix: Documentation and Technical Assistance Conventions Step 6 Click Save. Step 7 Repeat Step 3 through Step 6 as necessary. To Delete Alternate MWIs Step 1 In Cisco Unity Connection Administration, click User. Step 2 On the Search Users page, click the user for whom you want to delete an alternate MWI. Step 3 On the Edit menu, click Message Waiting Indicators. Step 4 On the Message Waiting Indicators page, check the check boxes next to the MWIs that you want to delete. Step 5 Click Dele

Resumen del contenido incluido en la página 20

Appendix: Documentation and Technical Assistance Obtaining Documentation Table 11 QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Conventions (continued) Convention Description > A right angle bracket is used to separate selections that you make: (right angle � On menus. (Example: On the Windows Start menu, click Settings > Control bracket) Panel > Phone and Modem Options.) � In the navigation bar of Cisco Unity Connection Administration. (Example


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